cloudbeds

Cloudbeds is a fully remote hospitality software company seeking an Associate Billing Specialist to support billing and subscription inquiries for customers and internal teams. You will handle billing tickets via email or phone, conduct exit interviews for cancellations, and collaborate cross-functionally to resolve subscription issues while contributing to...

Cloudbeds is a fully remote hospitality software company seeking an Associate Billing Specialist to support billing and subscription inquiries for customers and internal teams. You will handle billing tickets via email or phone, conduct exit interviews for cancellations, and collaborate cross-functionally to resolve subscription issues while contributing to...

Cloudbeds is a fully remote hospitality software company seeking an Associate Billing Specialist to support billing and subscription inquiries for customers and internal teams. You will handle billing tickets via email or phone, conduct exit interviews for cancellations, and collaborate cross-functionally to resolve subscription issues while contributing to...

Cloudbeds is a fully remote hospitality software company seeking an Associate Billing Specialist to support billing and subscription inquiries for customers and internal teams. You will handle billing tickets via email or phone, conduct exit interviews for cancellations, and collaborate cross-functionally to resolve subscription issues while contributing to...

Cloudbeds is a fully remote hospitality software company seeking an Associate Billing Specialist to support billing and subscription inquiries for customers and internal teams. You will handle billing tickets via email or phone, conduct exit interviews for cancellations, and collaborate cross-functionally to resolve subscription issues while contributing to...

Cloudbeds, a fully remote, globally distributed team, seeks a Customer Support Coach to advocate for hotel partners, resolve inquiries across live chat, email, and phone, and drive software adoption. You will create training materials, update support resources, and stay ahead of system updates to continually improve the customer experience.The role...

Cloudbeds is seeking a Global Director, Mid‐Market Onboarding to own and scale onboarding for its fastest‐growing customer segment. You'll lead a distributed team from contract to go‐live, adoption, and transition to Account Management, building frameworks, standards, metrics, and capability to make deployments world‐class at scale. You'll prioritize...

Cloudbeds is seeking a Global Director, Mid‐Market Onboarding to own and scale onboarding for its fastest‐growing customer segment. You'll lead a distributed team from contract to go‐live, adoption, and transition to Account Management, building frameworks, standards, metrics, and capability to make deployments world‐class at scale. You'll prioritize...

Cloudbeds is seeking a Global Director, Mid‐Market Onboarding to own and scale onboarding for its fastest‐growing customer segment. You'll lead a distributed team from contract to go‐live, adoption, and transition to Account Management, building frameworks, standards, metrics, and capability to make deployments world‐class at scale. You'll prioritize...

Cloudbeds is seeking a Global Director, Mid‐Market Onboarding to own and scale onboarding for its fastest‐growing customer segment. You'll lead a distributed team from contract to go‐live, adoption, and transition to Account Management, building frameworks, standards, metrics, and capability to make deployments world‐class at scale. You'll prioritize...

Cloudbeds is seeking a Global Director, Mid-Market Onboarding in Faro, Portugal, to lead onboarding functions for mid-market customers. This role is pivotal in ensuring a seamless transition from sales to implementation and requires a strong focus on customer experience and operational scalability.The ideal candidate will have extensive experience in...

Cloudbeds is seeking a Global Director, Mid‑Market Onboarding to own and scale onboarding for its fastest‑growing customer segment. You’ll lead a distributed team from contract to go‑live, adoption, and transition to Account Management, building frameworks, standards, metrics, and capability to make deployments world‑class at scale.You’ll...

Cloudbeds is seeking a Global Director, Mid‑Market Onboarding to own and scale onboarding for its fastest‑growing customer segment. You’ll lead a distributed team from contract to go‑live, adoption, and transition to Account Management, building frameworks, standards, metrics, and capability to make deployments world‑class at scale. You’ll...

Customer Support Coach for Cloudbeds, a remote company, focusing on hotel partner advocacy, inquiry resolution, and software adoption through training and feedback.

𝗪𝗵𝗮𝘁 𝗠𝗮𝗸𝗲𝘀 𝗖𝗹𝗼𝘂𝗱𝗯𝗲𝗱𝘀 𝗨𝗻𝗶𝗾𝘂𝗲 At Cloudbeds, we're not just building software, we're transforming hospitality. Our platform powers hotels across 150 countries, processing billions in bookings annually. From boutique properties to large hotel groups, we help hoteliers transform operations...

Cloudbeds, a fully remote, globally distributed team, seeks a Customer Support Coach to advocate for hotel partners, resolve inquiries across live chat, email, and phone, and drive software adoption. You will create training materials, update support resources, and stay ahead of system updates to continually improve the customer experience. The role...

Cloudbeds is seeking a Director of Customer Support to lead a fully remote, global team and transform reactive support into proactive partnership for hoteliers worldwide. You will own queue health, response quality, and agent wellbeing while driving faster resolutions and higher CSAT in a SaaS environment. You'll collaborate with Product, Onboarding, and...

Cloudbeds is seeking a Director of Customer Support to lead a fully remote, global team and transform reactive support into proactive partnership for hoteliers worldwide. You will own queue health, response quality, and agent wellbeing while driving faster resolutions and higher CSAT in a SaaS environment. You'll collaborate with Product, Onboarding, and...

Cloudbeds, a fully remote, globally distributed team, seeks a Customer Support Coach to advocate for hotel partners, resolve inquiries across live chat, email, and phone, and drive software adoption. You will create training materials, update support resources, and stay ahead of system updates to continually improve the customer experience. The role...

Cloudbeds is seeking a Director of Customer Support to lead a fully remote, global team and transform reactive support into proactive partnership for hoteliers worldwide. You will own queue health, response quality, and agent wellbeing while driving faster resolutions and higher CSAT in a SaaS environment. You'll collaborate with Product, Onboarding, and...