Empregos de customer experience analytics em porto

AUTODOC is seeking a Customer Experience/Insights professional to drive end-to-end management and analysis of NPS and CES. You will identify issues from low scores, capture qualitative insights, and quantify impact on customer sentiment to guide operational improvements.With 2+ years in CX or project management, you will leverage tools like Qualtrics, Power...

TransitPro Solutions in Porto is seeking a Data Analytics Assistant to support the data analytics team with gathering, organizing, and analyzing data to identify trends and patterns. This contract role is based in Porto and offers a salary of 1,700 USD per month, with relocation support available for eligible candidates.No prior experience is required,...

Avanta Works in Porto is seeking a Data Analytics Intern to kickstart a career in data analytics. The role is contract-based with a monthly salary of 1,100 USD, plus accommodation, free visa, and travel ticket. You will work closely with experienced analysts and gain hands-on experience in collecting, organizing, and analyzing data. The ideal candidate has a...

Seeking a French-speaking customer support agent for an on-site role in Porto, Portugal. The position offers a full-time contract, salary, meal allowance, performance bonus, and private medical insurance.

Required Qualifications Native or near-native fluency in German (spoken and written) Good command of English for internal communication Previous experience in customer service, contact center, or client-facing roles is preferred Strong problem-solving and communication skills Ability to work in a structured, KPI-driven environment High level of...

Marketing Operations; Strategic Planning & Product Development: Marketing Operations; Strategic Planning & Product Development; Brand & Advertising; Internal Communications; External Communications; Customer Experience Design; Research; Product Development; Solution Development; Pricing; Vision/ Strategic Planning; Strategic Forecasting & Analysis; Customer...

Company: PTJ Fedex Express Portugal, Unip., Lda Address: R. Lionesa Scheduled Weekly Hours:40 Worker Type: Temporary Posting Start Date2-Oct-2026 Posting Close Date:30-Dec-2026 Job Family: FXE-EU: Marketing Specialist (ID) Position Summary: Position Summary As a Customer Experience Journey Lead, you will lead and orchestrate one or more strategic...

TransitPro Solutions in Porto is seeking a Data Analytics Assistant to support the data analytics team with gathering, organizing, and analyzing data to identify trends and patterns. This contract role is based in Porto and offers a salary of 1,700 USD per month, with relocation support available for eligible candidates.No prior experience is required,...

FedEx is seeking a Customer Experience Journey Lead to orchestrate strategic, end-to-end journeys across Europe. You will partner with business leaders, service designers, UX researchers and data analysts to translate insights into measurable improvements that boost satisfaction, loyalty and business outcomes.You will define the journey vision, lead a...

Are you a natural communicator who loves helping people? Do you want to build your career in a vibrant city while working in a multicultural environment? If you speak Dutch and have a passion for delivering outstanding service, this is your chance to shine! About the Role As a Customer Experience Specialist, you’ll be the friendly voice and...

A Mercan Properties Group procura um(a) Trainee para apoiar a equipa de Investor Relations na gestão diária da relação com investidores, agentes, parceiros e outros stakeholders, com forte componente de Customer Experience.O estágio permite desenvolver competências de comunicação, organização, gestão de informação e CX, bem como participar na...

Cross Border Talents in Portugal is seeking a Dutch-speaking Customer Expert to provide friendly and professional support via phone and email. This remote role is based in Lisbon and requires you to handle orders, payments, refunds, and returns while ensuring a smooth customer experience. You will be fluent in Dutch with good English, possess strong...

InPost Iberia is seeking a Customer Care Contact Center professional to manage inquiries, complaints, and after-sales requests across channels. You will deliver excellent service, track shipments, resolve conflicts, and analyze feedback to drive improvements. Strong English and Portuguese, plus Excel proficiency, are required for this on-site role based in...

Fed Ex Logistics in Portugal seeks a Customer Experience Journey Lead to orchestrate strategic end-to-end journeys across Europe. You will partner with business leaders, SMEs, service designers, UX researchers and data analysts to translate insights into measurable improvements that raise satisfaction, loyalty and business outcomes. The role emphasizes...

FedEx Logistics is seeking a Customer Experience Journey Lead to orchestrate one or more strategic end-to-end customer journeys across Europe. You will translate customer insights into measurable improvements that boost satisfaction, loyalty and business outcomes. You will partner with business leaders, SMEs, service designers, UX researchers and data...

Grupo ETE em Lisboa está em busca de um profissional para atendimento ao cliente no setor de transporte marítimo. O candidato ideal terá experiência na resolução de problemas e habilidades de comunicação eficazes. Os candidatos devem ter uma licenciatura em Gestão, Logística, ou Comércio Internacional, além de experiência no setor...

Are you a natural communicator who loves helping people? Do you want to build your career in a vibrant city while working in a multicultural environment? If you speakDutchand have a passion for delivering outstanding service, this is your chance to shine!About the Role As aCustomer Experience Specialist, you'll be the friendly voice and problem‐solver for...

We're Hiring: French-Speaking Customer Support Agent On-Site Role in Porto, Portugal EU Citizens or Valid Portuguese Work Permit Holders Only Join an international customer support team and build your career in a dynamic and multicultural environment! Salary & Benefits - Base Salary: €930/month (x14) - Meal Allowance: €9/day - Performance Bonus:...

Un'azienda di calzature leader nel mondo ricerca un Store Manager per il Retail Park di Sintra. Il candidato ideale avrà forti capacità di leadership e comunicazione, esperienza in ruoli manageriali e sarà in grado di motivare un team. La posizione prevede la gestione delle operazioni quotidiane e la garanzia di un'eccellente esperienza per il cliente....

Lingo-nova seeks a Danish-speaking customer experience agent to support a world-renowned brand, delivering premium multi-channel assistance from Portugal on a remote basis. You will handle voice, email, and live chat, maintain CRM records, and follow up on requests while working rotating weekday shifts. The role requires residence in Portugal, work...