Empregos de customer experience em Porto

Seeking a French-speaking customer support agent for an on-site role in Porto, Portugal. The position offers a full-time contract, salary, meal allowance, performance bonus, and private medical insurance.

Required Qualifications Native or near-native fluency in German (spoken and written) Good command of English for internal communication Previous experience in customer service, contact center, or client-facing roles is preferred Strong problem-solving and communication skills Ability to work in a structured, KPI-driven environment High level of...

Marketing Operations; Strategic Planning & Product Development: Marketing Operations; Strategic Planning & Product Development; Brand & Advertising; Internal Communications; External Communications; Customer Experience Design; Research; Product Development; Solution Development; Pricing; Vision/ Strategic Planning; Strategic Forecasting & Analysis; Customer...

Grupo ETE em Lisboa está em busca de um profissional para atendimento ao cliente no setor de transporte marítimo. O candidato ideal terá experiência na resolução de problemas e habilidades de comunicação eficazes. Os candidatos devem ter uma licenciatura em Gestão, Logística, ou Comércio Internacional, além de experiência no setor...

Procuramos um Costumer Experience Specialist para integrar a nossa equipa comercial. Se gostas de trabalhar em equipa e ambicionas trabalhar num ambiente dinâmico e orientado para os resultados, esta oportunidade é para ti! Responsabilidades - Apoiar a preparação e execução do Plano de Ação Comercial, contribuindo para a definição de targets e...

Fed Ex Logistics in Portugal seeks a Customer Experience Journey Lead to orchestrate strategic end-to-end journeys across Europe. You will partner with business leaders, SMEs, service designers, UX researchers and data analysts to translate insights into measurable improvements that raise satisfaction, loyalty and business outcomes. The role emphasizes...

FedEx Logistics is seeking a Customer Experience Journey Lead to orchestrate one or more strategic end-to-end customer journeys across Europe. You will translate customer insights into measurable improvements that boost satisfaction, loyalty and business outcomes. You will partner with business leaders, SMEs, service designers, UX researchers and data...

Company: PTJ Fedex Express Portugal, Unip., Lda Address: R. Lionesa Scheduled Weekly Hours:40 Worker Type: Temporary Posting Start Date2-Oct-2026 Posting Close Date:30-Dec-2026 Job Family: FXE-EU: Marketing Specialist (ID) Position Summary: Position Summary As a Customer Experience Journey Lead, you will lead and orchestrate one or more strategic end-to-end...

FedEx Logistics in Portugal seeks a Customer Experience Journey Lead to orchestrate strategic end-to-end journeys across Europe. You will partner with business leaders, SMEs, service designers, UX researchers and data analysts to translate insights into measurable improvements that raise satisfaction, loyalty and business outcomes. The role emphasizes...

Marketing Operations; Strategic Planning & Product Development: Marketing Operations; Strategic Planning & Product Development; Brand & Advertising; Internal Communications; External Communications; Customer Experience Design; Research; Product Development; Solution Development; Pricing; Vision/ Strategic Planning; Strategic Forecasting &Analysis; ...

Are you a natural communicator who loves helping people? Do you want to build your career in a vibrant city while working in a multicultural environment? If you speak Dutch and have a passion for delivering outstanding service, this is your chance to shine! About the Role As a Customer Experience Specialist , you'll be the friendly voice and...

We're Hiring: French-Speaking Customer Support Agent On-Site Role in Porto, Portugal EU Citizens or Valid Portuguese Work Permit Holders Only Join an international customer support team and build your career in a dynamic and multicultural environment! Salary & Benefits - Base Salary: €930/month (x14) - Meal Allowance: €9/day - Performance Bonus:...

Cross Border Talents in Portugal is seeking a Dutch-speaking Customer Expert to provide friendly and professional support via phone and email. This remote role is based in Lisbon and requires you to handle orders, payments, refunds, and returns while ensuring a smooth customer experience. You will be fluent in Dutch with good English, possess strong...

FedEx is seeking a Customer Experience Journey Lead to orchestrate strategic, end-to-end journeys across Europe. You will partner with business leaders, service designers, UX researchers and data analysts to translate insights into measurable improvements that boost satisfaction, loyalty and business outcomes. You will define the journey vision, lead a...

FedEx Logistics in Portugal seeks a Customer Experience Journey Lead to orchestrate strategic end-to-end journeys across Europe. You will partner with business leaders, SMEs, service designers, UX researchers and data analysts to translate insights into measurable improvements that raise satisfaction, loyalty and business outcomes. The role emphasizes...

Company:PTJ Fedex Express Portugal, Unip., Lda Address: R. Lionesa Scheduled Weekly Hours:40 Worker Type:Temporary Posting Start Date2-Oct-2026 Posting Close Date:30-Dec-2026 Job Family:FXE-EU: Marketing Specialist (ID) Position Summary: Position Summary As a Customer Experience Journey Lead, you will lead and orchestrate one or more strategic...

AUTODOC is seeking a Customer Experience/Insights professional to drive end-to-end management and analysis of NPS and CES. You will identify issues from low scores, capture qualitative insights, and quantify impact on customer sentiment to guide operational improvements. With 2+ years in CX or project management, you will leverage tools like Qualtrics, Power...

Profissional para equipa de Vendas Diretas focado em converter fumadores para IQOS, garantindo experiência excecional ao consumidor. Perfil entusiástico com experiência em retalho e fluência em Português e Inglês.

Francisco CI is recruiting German-speaking Customer Experience professionals to join its international team in Portugal. You will provide professional support across phone, email and chat, ensuring accurate documentation and a high-quality customer journey. The role focuses on post-sale support, inbound sales assistance, and CRM management within a...

Marketing Operations; Strategic Planning & Product Development: Marketing Operations; Strategic Planning & Product Development; Brand & Advertising; Internal Communications; External Communications; Customer Experience Design; Research; Product Development; Solution Development; Pricing; Vision/ Strategic Planning; Strategic Forecasting & Analysis; Customer...