First Line Technical support | Banking Sector

4 semanas atrás


Lisbon, Portugal Wanna Work Tempo inteiro

Founded in 2016, Get the Job recruits and selects the best talent for the most exciting and reputable organizations.

Join a dynamic and proactive team, providing high-quality technical support in the banking sector. You will be responsible for first-line technical support via telephone, including registering, monitoring, resolving, and/or redirecting tickets in the ITSM solution (ServiceNow) to specialized teams; ensuring resolution of desktop computing services, printing, peripheral devices and mobility, desktop software distribution, email/messaging, and collaborative tools.

Profile:

  • Experience in first-line support - technical support (mandatory requirement), ideally Banking/Financial Market
  • Proficiency in the use of Windows and AS400 information systems (mandatory requirement)
  • Secondary education level
  • Previous experience in the banking sector
  • Proficiency in the English language
  • Knowledge of Windows password unlocking
  • Knowledge of Bitlocker

We Offer:

  • Remuneration: Base Salary + Meal Allowance
  • Monthly attendance bonuses
  • Collaborative and stimulating work environment
  • Fixed working hours: Monday to Friday from 8am to 7pm

Seize this opportunity and send your CV





  • Lisbon, Portugal Get the Job Tempo inteiro

    Founded in 2016, Get the Job recruits and selects the best talent for the most exciting and reputable organizations. Join a dynamic and proactive team, providing high-quality technical support in the banking sector. You will be responsible for first-line technical support via telephone, including registering, monitoring, resolving, and/or redirecting...


  • Lisbon, Portugal Get the Job Tempo inteiro

    Founded in 2016, Get the Job recruits and selects the best talent for the most exciting and reputable organizations. Join a dynamic and proactive team, providing high-quality technical support in the banking sector. You will be responsible for second-line technical support via telephone, including registering, monitoring, resolving, and/or redirecting...


  • Lisbon, Portugal Wanna Work Tempo inteiro

    Founded in 2016, Get the Job recruits and selects the best talent for the most exciting and reputable organizations.Join a dynamic and proactive team, providing high-quality technical support in the banking sector. You will be responsible for second-line technical support via telephone, including registering, monitoring, resolving, and/or redirecting tickets...


  • Lisbon, Portugal Devoteam Tempo inteiro

    Company Description At Devoteam, we believe that technology with strong human values can actively drive change for the better. Discover how Tech for People unlocks the future, creating a positive impact on the people and the world around us. We are a global leading player in Digital Transformation for leading organisations across EMEA, with a revenue...


  • Lisbon, Portugal Devoteam Tempo inteiro

    Company Description At Devoteam, we believe that technology with strong human values can actively drive change for the better. Discover how Tech for People unlocks the future, creating a positive impact on the people and the world around us. We are a global leading player in Digital Transformation for leading organisations across EMEA, with a revenue...


  • Lisbon, Portugal Patrique Mercier Recruitment Tempo inteiro

    Hej där! Are you fluent in Swedish and have a knack for solving tech hiccups? We're searching for a Swedish Speaking Technical Support to join our remote team. This is an entry-level role, so you don't need any experience to apply, plus we'll provide you with fully paid training. Your daily duties will involve:Assisting customers with their technical...


  • Lisbon, Portugal N-able Tempo inteiro

    Intermediate Technical Support Representative JOB_DESCRIPTION.SHARE.HTML CAROUSEL_PARAGRAPH JOB_DESCRIPTION.SHARE.HTML Lisboa, Portugal Support 19027 Job Description Why N-able IT doesn’t get better than this! N-able isn’t just another software company – we’re going places, and we’d love for you to be a part of that journey....


  • Lisbon, Portugal Devoteam Portugal Tempo inteiro

    Job DescriptionDetermining hardware and software solutions.Resolving technological problems.Diagnosis and correction of flaws.Resolving network problems.Installation and configuration of hardware and software.Interviewing clients to swiftly determine the source of their problem.Giving customers fast and accurate feedback.QualificationsExperience in...


  • Lisbon, Portugal Konecta Portugal Tempo inteiro

    Description: Role DescriptionThis is a full-time on-site role for a Technical Support Specialist.The Technical Support Specialist would provide technical assistance and support to the customers of our client, walk clients through solutions, and also document issues and solutions provided in the company's database.The Technical Support Specialist would...


  • Lisbon, Portugal Patrique Mercier Recruitment Tempo inteiro

    Spanish Speaking Technical Support Agent, Are You Out There? We're on the lookout for a Spanish Speaking Technical Support Agent! This is a fantastic opportunity to break into the world of aviation, finance, banking, automotive, social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, and energy sectors (Wow, that's a...


  • Lisbon, Portugal Konecta Portugal Tempo inteiro

    Description Role DescriptionThis is a full-time on-site role for a Technical Support Specialist.The Technical Support Specialist would provide technical assistance and support to the customers of our client, walk clients through solutions, and also document issues and solutions provided in the company's database.The Technical Support...


  • Lisbon, Portugal Konecta Portugal Tempo inteiro

    Description Role DescriptionThis is a full-time on-site role for a Technical Support Specialist.The Technical Support Specialist would provide technical assistance and support to the customers of our client, walk clients through solutions, and also document issues and solutions provided in the company's database.The Technical Support...

  • L1 Support

    1 semana atrás


    Lisbon, Portugal Alter Solutions Tempo inteiro

    Descrição do emprego>3y, SQL, ITIL, AS400, com ENG e FR fluenteWhat you’ll do:Provide front line support and act as primary contact for SLIB’s clients and internal technical/support teams.Log all questions, incidents, problems and requests with accurate and complete informationResearch and respond to all calls, e-mails, and requests in a professional,...

  • L1 Support

    1 semana atrás


    Lisbon, Portugal ALTER SOLUTIONS Tempo inteiro

    Descrição do emprego > 3y, SQL, ITIL, AS400, com ENG e FR fluente What you’ll do: Provide front line support and act as primary contact for SLIB’s clients and internal technical/support teams. Log all questions, incidents, problems and requests with accurate and complete information Research and respond to all calls, e-mails, and requests in...


  • Lisbon, Portugal Devoteam Tempo inteiro

    Company Description At Devoteam, we believe that technology with strong human values can actively drive change for the better. Discover how Tech for People unlocks the future, creating a positive impact on the people and the world around us. We are a global leading player in Digital Transformation for leading organisations across EMEA, with a revenue...

  • Senior Technical Support

    4 semanas atrás


    Lisbon, Portugal MSX International Tempo inteiro

    At MSX IBERIA  we are looking for a Senior Technical Support (automotive industry) to join our great team in Lisbon. The main objective of our future collaborator is to ensure that customers receive prompt and effective assistance while contributing to the overall improvement of products and services. Do you think you can fit in? Then read...

  • Technical Support Associate

    4 semanas atrás


    Lisbon, Portugal AnyDesk Software Tempo inteiro

    Technical Support Associate - German Speaker (m/f/d) Lisbon, Portugal Customer Experience Full-time About Us AnyDesk was founded under the belief that software technology and global connectivity can be a means to improve the way society functions. Today, AnyDesk builds a platform technology to reinvent the internet. Join us in shaping the...


  • Lisbon, Portugal Devoteam Tempo inteiro

    Company Description Chez Devoteam, nous croyons à une technologie avec des valeurs humaines fortes qui peuvent activement conduire le changement pour le mieux. Découvrez comment Tech for People ouvre la voie à l’avenir, en créant un impact positif sur les gens et le monde qui nous entoure. Avec un chiffre d’affaires d’un milliard d’euros,...

  • German Customer Support

    4 semanas atrás


    Lisbon, Portugal Cross Border Talents Tempo inteiro

    Customer Support representative. Answering customer questions and executing orders in the first contact around the entire Service RetailAssist with phone banking ID and T-PIN & Postbank app setup. Card blocking/unblocking/exchange Recording of phishing cases Acceptance of payment transaction orders Product information Recording of complaints If necessary,...


  • Lisbon, Portugal Devoteam Tempo inteiro

    Descrição da empresa At Devoteam, we believe that technology with strong human values can actively drive change for the better. Discover how Tech for People unlocks the future, creating a positive impact on the people and the world around us. We are a global leading player in Digital Transformation for leading organisations across EMEA, with a...