Consumer Engagement Services Nutritionist French

2 semanas atrás

LindaaVelha, Lisboa, Portugal Nestle Tempo inteiro

Position Snapshot

Location:
Linda-a-Velha, Portugal

Company:
Nestlé Business Service Lisbon

French Speaker #NBSLisbonisHiring
Full-time from Monday to Saturday

Rotative 8-hour shifts (8am-10pm)
Remote
**Position Summary

A Consumer Engagement Services Nutritionist **will assist Nestlé consumers with questions and doubts when using our products and services. Resolve possible customer queries, recommend solutions and guiding product users through features and functionalities as per standard procedure. Offer counselling and suggestions of positive alterations in nutrition, dietary restrictions and any health issue of the consumers or consumer's baby

A Day in the life of...

  • Respond to customer queries phone and written channels in a timely and accurate way
  • Provide and clarify information to the Nestlé clients regarding the nutrition of the Nestlé goods
  • Offer counselling and suggestions of positive alterations in nutrition and dietary restrictions of the consumers and their children or babies
  • Follow up with customers to ensure their issues are resolved
  • Treat serious and sensitive consumer contacts following the specific guidelines
  • Behave as an ambassador for our brands and product
  • Inform customers about new product, functionalities and campaigns, if any
  • Gather consumers' feedback and complete a FAQ database and a knowledgebased documents
  • Build a relationship with the stakeholders from the market, providing them information regarding health and nutrition topics to support business decision making
  • Ensures Nestlé CES Standard Instructions on Consumer Complaints Handling process is handled appropriately and in a timely manner
  • Redirect consumers questions to appropriate stakeholders in case of impossibility in providing an answer

What will make you successful

  • Advanced Written and Spoken Knowledge on English
  • Advanced Written and Spoken Knowledge on French
  • Bachelor's degree on Nutrition/Dietics, Life Science, Food science, or similar
  • 1 year+ Experience advising clients to make good food intake choices and meal planning
  • Baby and adult nutrition knowledge (steps for baby and diet intake for adult)
  • You have a first experience in customer relations
  • Excellent communication and problemsolving skills
  • Capable of Multitasking and being autonomous while working remotely
  • Attention to details, flexible and willing to learn new ways of work and technologies

What we offer


Here at NBS Lisbon we care about our Talents, and we continuously work to have our teams engaged and our people achieving their best professional performance, without forgetting personal development and work-life balance.


Joining NBS Lisbon will bring you:

  • Development of expertise in Nestlé's Shared Services Business
  • Immersion in a culturally diverse team
  • Local and International Exposure
  • Flexible working environment
  • Engagement and wellbeing activities
  • Competitive salary and annual bonus according to your performance
  • Meal Card


 Flex Benefits
  • At NBS Lisbon you can chose what benefit is more suitable to you
  • Make part of the Nestlé Club and get discount in several partners
  • Company laptop and other equipment according to professional needs
  • Medical Support available at the Office
  • Elearning courses and training program to get you where you aim to be
  • Career progression and possibilities for International Career

  • Consumer Engagement Services Advisor French Speaker

    2 semanas atrás

    Linda-a-Velha, Lisboa, Portugal Nestle Operational Services Worldwide SA Tempo inteiro

    Position SnapshotLocation: Linda-a-Velha, PortugalCompany: Nestlé Business Services (NBS)Full-time / Remote8-hour rotative shifts between 08:00 am and 09:00pm from Monday to SaturdayAbout usNestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & Social Media and Consumer Engagement services to...

  • Consumer Engagement Services Veterinary Assistant

    2 semanas atrás

    Linda-a-Velha, Lisboa, Portugal Nestle Operational Services Worldwide SA Tempo inteiro

    Position SnapshotLocation: Linda-a-Velha, Portugal | RemoteCompany: Nestlé Business ServiceFrench SpeakerFull-time from Monday to SaturdayRotative 8-hour shifts (8am-9pm) RemotePosition SummaryA Consumer Engagement Services Veterinary Assistant will assist Nestlé consumers with questions and doubts when using our products and services. Resolve possible...

  • Consumer Engagement Services Expert

    2 semanas atrás

    Linda-a-Velha, Lisboa, Portugal Nestle Tempo inteiro

    Position SnapshotLocation: Lisbon, PortugalCompany: Nestlé Business ServicesFull-time / Hybrid modePosition SummaryThe Consumer Engagement Services (CES) Expert will be responsible for the overall CES operational excellence, defining and providing best-in-class standards and expert recommendations to markets/Nestlé shared services centers (Nestlé Business...

  • Consumer Engagement Services Advisor French Speaker

    2 semanas atrás

    Linda-a-Velha, Lisboa, Portugal Nestle Tempo inteiro

    Position SnapshotLocation: Linda-a-Velha, PortugalCompany: Nestlé Business Service LisbonFull-time (40H) or part-time (25H) Remote**Position SummaryA Consumer Engagement Services Advisor **will assist Nestlé consumers with questions and doubts when using our products and services. Resolve possible customer queries, recommend solutions and guiding product...

  • Consumer Engagement Services Advisor

    Há 3 dias

    Linda-a-Velha, Lisboa, Portugal Nestle Tempo inteiro

    Position SnapshotLocation: Linda-a-Velha, PortugalCompany: Nestlé Business Services (NBS)Full-time / Remote8-hour rotative shifts between 08:00 am and 07:00pm from Monday to Friday* *About usNestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & Social Media and Consumer Engagement services to...

  • Consumer Engagement Services Advisor

    2 semanas atrás

    Linda-a-Velha, Lisboa, Portugal Nestle Tempo inteiro

    Position SnapshotLocation: Linda-a-Velha, PortugalCompany: Nestlé Business Service LisbonFull-time Remote8-hour rotative shifts between 7am and 5 pm from Monday to FridayPosition SummaryA Consumer Engagement Services Advisor will assist Nestlé consumers with questions and doubts when using our products and services. Resolve possible customer queries,...

  • Consumer Engagement Services Advisor

    4 semanas atrás

    Linda-a-Velha, Lisboa, Portugal Nestle Tempo inteiro

    Position SnapshotLocation: Linda-a-Velha, PortugalCompany: Nestlé Business Service LisbonFull-time Remote8-hour rotative shifts between 7am and 5 pm from Monday to FridayPosition SummaryA Consumer Engagement Services Advisor will assist Nestlé consumers with questions and doubts when using our products and services. Resolve possible customer queries,...

  • Consumer Engagement Services Supervisor France

    2 semanas atrás

    Linda-a-Velha, Lisboa, Portugal Nestle Tempo inteiro

    Position SnapshotLocation: Lisbon, PortugalCompany: Nestlé Business ServicesFull-time HybridPosition SummaryThe Consumer Engagement Services Supervisor reports to the Head of Consumer Engagement Services Europe Operations, and the main purpose of this position will be to plan and execute all operations for the market of reference, ensuring quality,...

  • Consumer Engagement Services Advisor German And

    2 semanas atrás

    Linda-a-Velha, Lisboa, Portugal Nestle Operational Services Worldwide SA Tempo inteiro

    Position SnapshotLocation: Linda-a-Velha, PortugalCompany: Nestlé Business Services (NBS)Full-time / Remote8-hour rotative shifts between 07:00 am and 05:00pm from Monday to FridayAbout usNestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & Social Media and Consumer Engagement services to...

  • Consumer Engagement Services Advisor Dutch Speaker

    2 semanas atrás

    Linda-a-Velha, Lisboa, Portugal Nestle Operational Services Worldwide SA Tempo inteiro

    Position SnapshotLocation: Linda-a-Velha, PortugalCompany: Nestlé Business Services (NBS)Full-time / Remote8-hour rotative shifts between 08:00 am and 07:00pm from Monday to FridayAbout usNestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & Social Media and Consumer Engagement services to...

  • Consumer Experience B2B

    2 semanas atrás

    Linda-a-Velha, Lisboa, Portugal Nestle Operational Services Worldwide SA Tempo inteiro

    POSITION SNAPSHOTLocation: Linda-a-Velha, PortugalCompany: Nestlé NespressoFull-timeType of Contract: PermanentDegree/master's degree3years of experience***Working at Nestlé means you'll join the world's largest food and beverage multinational. Our purpose is to improve the quality of life of our consumers, contributing to a healthier future. We are...

  • Direct to Consumer Operations Specialist

    2 semanas atrás

    Linda-a-Velha, Lisboa, Portugal Nestle Tempo inteiro

    Position SnapshotLocation: Lisbon, PortugalCompany: Nestlé Business ServicesFull-time HybridPosition SummaryThe main purpose of the Direct-to-Consumer Operations Specialist to provide system integration, reconciliation and reporting in the pre-defined parts of the End-to-End (E2E) process, in order to ensure flawless direct to consumer operations,...

  • Accounts Receivable Specialist

    2 semanas atrás

    Linda-a-Velha, Lisboa, Portugal Nestlé SA Tempo inteiro

    Press Tab to Move to Skip to Content Link Accounts Receivable Specialist German Speaker Accounts Receivable Specialist – German Speaker Fluent in GermanFull time/ Hybrid mode About us Nestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & Social Media and Consumer Engagement services to...

  • Search Expert

    2 semanas atrás

    Linda-a-Velha, Lisboa, Portugal Nestlé SA Tempo inteiro

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: About us Nestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & Social Media and Consumer Engagement services to enable Nestlé to engage with millions of...

  • Global D2c/ E-commerce Services Lead

    2 semanas atrás

    Linda-a-Velha, Lisboa, Portugal Nestle Operational Services Worldwide SA Tempo inteiro

    Global D2C/ E-Commerce Services LeadPosition SnapshotLocation: Linda-a-VelhaCompany: Nestlé Business Services Lisbon (NBS Lisbon)Full-time/ Hybrid modeAbout usNestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital Marketing and Consumer Engagement services to enable Nestlé to engage with...

  • Senior Leadership

    2 semanas atrás

    Linda-a-Velha, Lisboa, Portugal Nestlé SA Tempo inteiro

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Senior Leadership & Development Business Partner Senior Leadership & Development Business Partner Senior Leadership & Development Business Partner Full-time/ Hybrid mode About us Nestlé Business Services (NBS) is at the...

  • Campaign Deployment Specialist

    2 semanas atrás

    Linda-a-Velha, Lisboa, Portugal Nestle Operational Services Worldwide SA Tempo inteiro

    Campaign Deployment Specialist:Position SnapshotLocation: Lisbon or BragaCompany: Nestlé Business Services (NBS)Full-time: HybridAbout usNestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide Financial, HR, Integrated Marketing Services and Consumer Engagement services to enable Nestlé to engage with millions of consumers...

  • Business Analyst

    2 semanas atrás

    Linda-a-Velha, Lisboa, Portugal Nestle Operational Services Worldwide SA Tempo inteiro

    Position SnapshotLocation: Linda-a-VelhaCompany: Nestlé Business ServicesFull-time/ Hybrid modeAbout usNestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & Social Media and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural...

  • Demand Capture Junior Specialist French Speaker

    2 semanas atrás

    Linda-a-Velha, Lisboa, Portugal Nestle Tempo inteiro

    Position SnapshotLocation: Linda-a-Velha, Lisbon, PortugalCompany: Nestlé Business Services Lisbon (NBS Lisbon)Full-timeFluent in FrenchPosition SummaryNestlé Global Business Services is looking for extraordinary people to join our world-class team.Nestlé Business Services is at the heart of the Group. We provide different services to enable Nestlé to...

  • CRM Expert

    2 semanas atrás

    Linda-a-Velha, Lisboa, Portugal Nestle Operational Services Worldwide SA Tempo inteiro

    CRM Expert**Position SnapshotLocation: Linda-a-VelhaCompany: Nestlé Business Services Lisbon (NBS Lisbon)Full-time/ Hybrid modeAbout usNestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & social media, CRM and Consumer Engagement services to enable Nestlé to engage with millions of...