![Maleo](https://media.trabajo.org/img/noimg.jpg)
Customer Service Assistant
1 semana atrás
Assim é a MALEO.
Com 7 localizações em zonas premium na cidade de Lisboa, a MALEO vai além da gestão de espaços de escritórios.
Apresentamos uma oferta flexível e integrada de serviços, fazemos o fit perfeito com a realidade de cada negócio e de cada cliente.
Trabalhar na Maleo é trabalhar numa equipa jovem e empenhada, pronta a trazer para o dia de hoje o futuro dos espaços de trabalho.
Procuramos um Customer Service Assistant para reforçar a nossa equipa de Center Operations.Esta função tem como missão apoiar os nossos clientes no seu dia-a-dia, na gestão logística e operacional dos espaços de trabalho, criando verdadeiras relações de parceria e proximidade.
Enquanto Customer Service Assistant serás responsável por:
Acolher, acompanhar e apoiar os clientes na utilização do espaço;
Assegurar as tarefas de receção, nomeadamente, gestão de correspondência, atendimento telefónico, envio de correio eletrónico, gestão e preparação de reservas de salas de reunião;
Introduzir e atualizar informações de clientes em base de dados;
Assegurar os procedimentos internos em todos os momentos de interação com clientes, visitantes e colaboradores;
Identificar, resolver e reportar situações com foco na satisfação dos clientes;
Apoiar equipa de gestão em qualquer tarefa administrativa ou outra atividade a decorrer no centro.
O que esperamos de ti:
Capacidade de gestão de tarefas, multitasking e adaptação à mudança;
Capacidade de trabalho individual e em equipa;
Experiência em ambientes corporativos;
Forte orientação para o cliente;
Capacidade de iniciativa e autonomia;
Boa comunicação escrita e oral;
Domínio de ferramentas do office (Word, PowerPoint, Excel);
Domínio da língua inglesa (fator obrigatório).
O que oferecemos:
Vencimento base;
Subsídio de refeição em cartão;
Benefícios adicionais em cartão (em saúde, educação e wellness);
Outros benefícios mediante performance;
Integração numa equipa jovem, motivada e dinâmica, num projeto em crescimento;
Formação contínua;
Possibilidade de progressão de carreira;
Horário Full-Time.
Tipo de oferta:
Full-time
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