Customer Support with Dutch/flemish

2 semanas atrás


Lisboa, Lisboa, Portugal GentleWay Tempo inteiro

Project details:

  • Possible start on
    17/05:
  • Working schedule time frames
    :Monday to Friday 8.00 a.m. to 5.00 p.

m (40h per week,
weekends off):

  • We provide training at the beggining of work, you don't need to have a previous experience
  • Recruitment process 100% online
-
Signing bonus: €2000 (€500 paid after 3, 6, 9 & 12 months)

Client:

Support for coffee accessories brand

Our client is the world's largest retailer of coffee, capsule machines and coffee accessories - everyone knows the brand If you are looking for a position in which you will help customers with the purchase and provide post-purchase assistance, we are waiting for you You will ensure a warm and professional contact with each client of our client.

You will deliver excellent standards of service and maintain a high level of customer satisfaction while achieving your professional purpose and contributing to the company's future success.


Your responsabilities:

  • Advise customers about our products and manage their expectations having into consideration their needs
  • Assist customers during the aftersales stage
  • Process complaints in a responsible way that the consumer is satisfied with the resolution

Our expectations:

-
You speak Flemish min C2:


  • Fluent English level (min C1):
  • Excellent communication skills, both written & verbal
  • You are selfmotivated, and you like to work in the team

Main duties:

  • Possible start on
    17/05:
-
Monday to Friday 8.00 a.m. to 5.00 p.m (40h per week) - weekends always off

  • Competetive Salary and bonuses:
- €
1100€ gross/month + 2 extra salaries per year

-up to 100€ gross monthly performance bonus
- €7.23 NET/day meal allowance
-
Signing bonus: €2000 (€500 paid after 3, 6, 9 & 12 months)

  • Full time employment, 6 months fixedterm renewable contract
  • Private Health insurance with a dental plan (after 6 months of the contract)
-
Work in our modern office in Lisbon, _
Parque_
das _
Nações_

  • Training is provided at the beginning of the work, previous experience is not required
  • Recruitment process is 100% online

Relocation package:

  • Flight Ticket Reimbursement after 6 months
  • Possibility of accommodation in a companyowned apartment

Soort dienstverband:
Fulltime

Salaris: 1.533,00€ ,00€ per maand

Sollicitatievragen:

  • Your current location:
  • The closest possible starting date for you:

Taal:
- nederlands min C2 (Vereist)
- engels min B2 (Vereist)
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