Customer Support with French for a World's Best

2 semanas atrás


Lisboa, Lisboa, Portugal GentleWay Tempo inteiro

Possible start: 11.

01:


  • We don't need any experience, we offer training
-
Work in the company office in Lisbon-Oriente:

Monday to Sunday 8.00 a.m. to 5.00 p.m (40h per week)

Support for this solution is a step into the future to make every home smarter and easier to use.
We are looking for reinforcements in the form of French-speaking employees for our team in Lisbon/Portugal.
We are looking for you, entrusted with the support of our customers

As a Customer Support you will:

  • Pre-sales assistance for users
  • advice on choosing the right solutions
  • Respond appropriately to customer escalations and escalate issues and customers to higher techdepartments

What do we expect?
-
You speak French in proficienty:


  • You speak English
  • at least B2 level:
-
You are ready to move to Lisbon or already live there:

  • You are customer-oriented and enjoy interacting with people

What do we offer?
-
Possible start: 7.12 or 11.

01:

-
Competitive salary and remuneration system (incl.

meal allowance):


1038€ gross x 12 months or 890€ gross x 14 months


  • up to 100€ gross performance bonus,

  • 7,23€ NET/day meal voucher - given as a pre-paid card
-
Work in the company office in Lisbon-Oriente:
Monday to Sunday 8.00 a.m. to 5.00 p.m (40h per week) with 2 rotating days off
-
Permanent full time employment contract with 3 months trial period (according to the Portuguese law)

  • Complete online hiring process regulated
  • Health insurance with a dental plan (after 6 months of the contract)
-
Relocation package: flight ticket reimbursement (after 6 months) & possibility of accommodation in a company-owned apartment

  • We are certified Great Place to Work for 4 years

Type d'emploi :
Temps plein

Salaire : 1 038,00€ à 1 283,00€ par mois

Question(s) de présélection:

  • Your current location:
  • Are you ready to start on 11/01?

Langue:
- francais min C2 (Exigé)

  • Anglais min B2 (Exigé)


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