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HR Specialist

3 meses atrás

Porto, Porto, Portugal Infineon Technologies Tempo inteiro

In this role you will support in answering general inquiries for recruiting, learning, and employee-related services via streamlined and standardized responses and aim for first-time resolution.


In your new role you will:


  • Respond to customer inquiries through our HR systems and strive for first-contact resolution;
-
Answer general questions and capture required information/material from our customers and if needed push it forward to the next level of support;
-
Be responsible for feeding the internal knowledge base so our customers can be better supported via the self-service HR system in the future;
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Contribute to the creation, updating, and requesting of new response templates to provide standardized high-quality responses for service clusters' eligible topics.

You are result-oriented and have a structured and self-driven working style.

You generate value through your ideas and solutions and can quickly establish successful cooperation with your team and others - being a true team player.

Furthermore, your service mindset and your strong customer orientation allow you to target specific needs and provide a service of excellence.

You are best equipped for this position if you have:

  • A University
    degree in Management, Human Resources, Languages, or a similar field of studies;
-
Experience in a customer service role and working international environment would be a plus;

  • The capability to
    take responsibility and provide a quality service ;
-
Advanced level of English and German (mandatory).

Please send us your CV in English.

Part of your life. Part of tomorrow.
Infineon is a world leader in semiconductor solutions that make life easier, safer, and greener. Our solutions for efficient energy management, smart mobility, and secure, seamless communications link the real and the digital world.
-
Feel welcome at Infineon Shared Service Center in Porto

  • Our multifunctional business model is focused on highquality services through operational excellence with engaged people. We are recognized globally at Infineon as a valuable business partner.


These are the main business services on our site: Finance, Purchasing, Human Resources, Robotic Process Automation, IT, Audit, Legal, Compliance, Business Continuity among other areas that consolidate us as a high-quality partner.

You will find a very open and approachable working culture in Infineon Porto. Our office space has also been designed to promote our people's engagement and well-being at work.

  • The term gender in the sense of the General Equal Treatment Act (GETA) or other national legislation refers to the biological assignment to a gender group. At Infineon we are proud to embrace (gender) diversity, including female, male and diverse._