Coe Specialist I for UBER Rides

About the Role:What You'll Do: Be a passionate advocate for users while answering any questions that come your way. Show compassion to frustrated users while solving problems and addressing unsatisfactory experiences. Build loyalty among new users and get our early adopters to fall in love with Uber all over again. Triage issues and escalate them when...

About the RoleWhat You'll Do Be a passionate advocate for users while answering any questions that come your way Show empathy to frustrated users while solving problems and addressing unsatisfactory experiences Build loyalty among new users and get our early adopters to fall in love with Uber all over again Triage issues and escalate them when necessaryWhat...

About the roleWhat You'll Do Be a passionate advocate for riders and drivers while answering any questions that come your way Create loyalty among new users and get our early adopters to fall in love with Uber all over again Triage issues and escalate them when necessaryWhat You'll Need Fluent in portuguese (mandatory) Good knowledge of English (written and...

About the Role:At Uber, providing outstanding support that establishes trust for users is a core feature of our product experience. We invest in it and believe in providing the highest quality service executed in the most compelling, most efficient way.Community Support Representatives (CSR) are all about helping and educating all our users. We help...

About the RoleAt Uber, we believe that providing the highest quality support is a core feature of our product experience. Customer Support Specialists are empathetic and skilful communicators who resolve issues and answer questions for our valued customers. They are always looking for unique and exciting ways to help others, solve problems, and improve...

About the RoleWhat You Will Do Handle messaging with our Drivers & Riders Be a passionate advocate for users while answering any questions that come your way Show empathy to frustrated users while solving problems and addressing unsatisfactory experiences Build loyalty among new users and get our early adopters to fall in love with Uber all over again...

About The Role: We empower our team to become our brand ambassadors to provide the best experience for all our future Driver partners across Portugal.In the Ariane-Driver Funnel team we support our Driver partners to drive engagement with the Uber brand from the very beginning. We act as main POC with Uber during funnel steps before becoming a driver (from...

About the RoleUber for Business (U4B) is rapidly growing and is positioned to be the next growth engine for Uber.The Community Operations organization at Uber is responsible for delivering extraordinary customer support to riders, drivers, eaters, and couriers, and Uber's Centers of Excellence (COEs) are contact management centers dedicated to making that...

About the role:We're looking to grow our support team at our Greenlight location in Lisbon, Portugal. Uber Experts are the face of Uber to thousands of our driver-partners, and we're looking for people with excellent communication and problem-solving skills who operate with a customer-first mentality. In this role, you'll be expected to share the economic...

About the RoleAt Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 10,000 cities around the world. We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you...

Once drivers are proficient with driving on the Uber platform, Perspective engages with them on a regular basis to ensure that they're making the most of the flexible driving opportunity. Perspective aims to improve driver earnings per hour, supply hours, feel a connection with Uber, and ultimately, choose to remain driving with Uber.In the program, CommOps...

About the Role At Uber, providing world-class support to our partners (riders, drivers and restaurants) is critical to our success. Building the capability of our support teams to consistently deliver elevated levels of service is challenging and complex - and incredibly satisfying Uber is looking for a Senior Learning Design Specialist with advanced...

#Greatmindsdontthinkalike: At Uber, we take pride in our diversity and working environment that sees you as more than just a person that can do the job, but a unique individual that can level up our organisation with a perspective only you can offer. Uber provides a truly open culture that encourages all to voice their thoughts.About the TeamCommunity...

About the Role***Uber for Business (U4B) is rapidly growing and is positioned to be the next growth engine for Uber.The Community Operations organization at Uber is responsible for delivering outstanding customer support to riders, drivers, eaters, and couriers, and Uber's Centers of Excellence (COEs) are contact management centers dedicated to making that...

About The RoleWhat You Will Do Investigate case details to resolve root cause of issues Communicate quickly and effectively to internal and external stakeholders Triage and escalate urgent issues in order to drive them to resolution Complete thorough documentation and notation on customer contacts and trends Provide feedback to leadership and program teams...

About the RoleAt Uber, providing outstanding support that establishes trust for users is a core feature of our product experience. We invest in it and believe in providing the highest quality service executed in the most compelling, most efficient way.Community Support Representatives (CSR) are all about helping and educating all our users. We help (unhappy)...

About the Role:As a Safety Investigations agent, you will work efficiently and optimally through our most critical incidents to drive top results in customer service, accuracy and timely case resolution.Investigators will work closely with our internal customers - Communications, Trust & Safety, Insurance and Legal - to coordinate and facilitate case...

About the Role:As a Safety Investigations agent, you will work efficiently and optimally through our most critical incidents to drive top results in customer service, accuracy and timely case resolution. Investigators will work closely with our internal customers - Communications, Trust & Safety, Insurance and Legal - to coordinate and facilitate case...

About The RoleThe Community Operations organization at Uber is responsible for delivering extraordinary customer support to riders, drivers, eaters, and couriers. Within our Community Operations organization, our business development team focuses on revenue generating activity.What You Will Do Provide high quality support to clients Meet sales or revenue...

About the RoleThe Community Operations organization at Uber is responsible for delivering extraordinary customer support to riders, drivers, eaters, and couriers, and Uber's Centers of Excellence (COEs) are contact management centers dedicated to making that happen 24/7. At our COEs, we hire Community Support Representatives, Managers, and many other...