Community Support Specialist for UBER Rides

About the Role:What You'll Do: Be a passionate advocate for users while answering any questions that come your way. Show compassion to frustrated users while solving problems and addressing unsatisfactory experiences. Build loyalty among new users and get our early adopters to fall in love with Uber all over again. Triage issues and escalate them when...

About The RoleWhat You Will Do Investigate case details to resolve root cause of issues Communicate quickly and effectively to internal and external stakeholders Triage and escalate urgent issues in order to drive them to resolution Complete thorough documentation and notation on customer contacts and trends Provide feedback to leadership and program teams...

About the Role***Uber for Business (U4B) is rapidly growing and is positioned to be the next growth engine for Uber.The Community Operations organization at Uber is responsible for delivering outstanding customer support to riders, drivers, eaters, and couriers, and Uber's Centers of Excellence (COEs) are contact management centers dedicated to making that...

About The RoleWe invest in it and believe in providing the highest quality service executed in the most compelling, most efficient way. Community Support Representatives are all about helping and educating customers, and Partners. We help people resolve their issues and turn unhappy users into our most dedicated advocates. The right candidate is always...

About The RoleWe invest in it and believe in providing the highest quality service executed in the most compelling, most efficient way. Community Support Representatives are all about helping and educating customers, and Partners. We help people resolve their issues and turn unhappy users into our most dedicated advocates. The right candidate is always...

About the RoleAt Uber, providing outstanding support that establishes trust for users is a core feature of our product experience. We invest in it and believe in providing the highest quality service executed in the most compelling, most efficient way.Community Support Representatives (CSR) are all about helping and educating all our users. We help (unhappy)...

#Greatmindsdontthinkalike: At Uber, we take pride in our diversity and working environment that sees you as more than just a person that can do the job, but a unique individual that can level up our organisation with a perspective only you can offer. Uber provides a truly open culture that encourages all to voice their thoughts.About the TeamCommunity...

About the role:At Uber, we believe that providing the highest quality support is a core feature of our product experience.Customer Support Specialists are empathetic and resourceful communicators who resolve issues and answer questions for our valued customers.They are always looking for unique and exciting ways to help others, solve problems, and improve...

About the Role:At Uber, we believe that providing the highest quality support is a core feature of our product experience. Customer Support Specialists are empathetic and skilful communicators who resolve issues and answer questions for our valued customers. They are always looking for unique and exciting ways to help others, solve problems, and improve...

About the RoleAt Uber, we believe that providing the highest quality support is a core feature of our product experience. Customer Support Specialists are empathetic and skilful communicators who resolve issues and answer questions for our valued customers. They are always looking for unique and exciting ways to help others, solve problems, and improve...

About the Role:At Uber, providing outstanding support that establishes trust for users is a core feature of our product experience. We invest in it and believe in providing the highest quality service executed in the most compelling, most efficient way.At the Super Rider LOB, you'll be working on the Beyond Support scope, helping Riders to improve their...

About the Role:What You'll Do: Be a passionate advocate for users while answering any questions that come your way. Be emphatic to frustrated users while solving problems and addressing unsatisfactory experiences. Build loyalty among new users and get our early adopters to fall in love with Uber all over again. Triage issues and call them out when vital.What...

About the RoleUber for Business (U4B) is rapidly growing and is positioned to be the next growth engine for Uber.The Community Operations organization at Uber is responsible for delivering extraordinary customer support to riders, drivers, eaters, and couriers, and Uber's Centers of Excellence (COEs) are contact management centers dedicated to making that...

About the Role: Be a passionate advocate for users while answering any questions that come your way Show empathy to frustrated users while solving problems and addressing unsatisfactory experiences Build loyalty among new users and get our early adopters to fall in love with Uber all over again Triage issues and escalate them when necessaryBasic...

About the role:What You Will Do: Be a passionate advocate for users while answering any questions that come your way Show empathy to frustrated users while solving problems and addressing unsatisfactory experiences Build loyalty among new users and get our early adopters to fall in love with Uber all over again Triage issues and escalate them when...

About The Role We invest in it and believe in providing the highest quality service executed in the most compelling, most efficient way. Community Support Representatives are all about helping and educating customers, and Partners. We help people resolve their issues and turn unhappy users into our most dedicated advocates. The right candidate is always...

About the Role***At Uber, we believe that providing the highest quality support is a core feature of our product experience. Customer Support Specialists are empathetic and skillful communicators who resolve issues and answer questions for our valued customers. They are always looking for unique and exciting ways to help others, solve problems, and improve...

About the RoleAt Uber, providing outstanding support that establishes trust for users is a core feature of our product experience. We invest in it and believe in providing the highest quality service completed in the most compelling, most efficient way.In the French Driver LOB, you'll be helping Drivers to improve their experience through messaging and...

About the Role:What You'll Do: Be a passionate advocate for users while answering any questions that come your way. Show compassion to frustrated users while solving problems and addressing unsatisfactory experiences. Build loyalty among new users and get our early adopters to fall in love with Uber all over again. Triage issues and escalate them when...

About the RoleAt Uber, we believe that providing the highest quality support is a core feature of our product experience. Customer Support Specialists are empathetic and skilful communicators who resolve issues and answer questions for our valued customers. They are always looking for unique and exciting ways to help others, solve problems, and improve...