Onboarding Support Specialist

1 semana atrás

Lisboa, Lisboa, Portugal Airbus Tempo inteiro

Responsibilities - your mission
Inspired by "you only get one chance to make a first impression", we want to offer the best
experience to each of our future newcomers.
We are then looking for an Onboarding Support Specialist to join Airbus in our GBS in
Lisbon. You will be contributing to the "ramp up" of Airbus by providing support to the
newcomers (Onboarding process) while also coordinating internal mobility activities for
several Airbus subsidiaries and regions worldwide where we operate.

Some of your main tasks and responsibilities will includ

e:

  • Preventive support
  • Anticipate newcomer arrivals with system changes in link with Recruitment actors, processes and tools.
  • Curative Support
  • Provide L2 support to identify onboarding issues root causes (HR, etc.)
  • Coordination of internal mobility activities in link with adhoc Stakeholders
  • Followup & Reporting
  • Continuous Improvement: Ideate, propose & test ideas on processes, tools, and digital solutions. Document Knowledge articles and communicate updates (i.

e:
coherence with chatbot content, etc.)

  • Fluent level of English;
  • Previous experience working with SAP, Workday, IT Directories, Onelogin;
  • Problem solving / analytical orientation;
  • Ability for structured working;
  • Strong team player with the ability to support and accompany change;
  • Ability to manage and coordinate stakeholders;
  • Capacity to improve, understand the big picture and end vision;
  • As a Plus:
  • Usage of ServiceNow (Management of Incidents, Requests, HR Cases)
  • Working with Agile methodologies
  • ITIL Certified

Benefits - what's in it for you

  • Diverse career opportunities within Airbus European core countries or in other
- regions around the world.

  • A hybrid working model, allowing you to combine onsite and offsite work.
  • A modern office at Parque das Nacoes, well connected to public transportation.
  • A motivated and fun crew to grow and build and shape the GBS together.
  • An intense and exciting onboarding experience.


This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.


Company:

Airbus Portugal SA

Contract Type:

Permanent
Experience Level:
Professional

Job Family:

Digital

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

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