Customer Support Advisor for Misterfly
2 semanas atrás
Why join us
Want to inspire customers with your passion for travelling? Then come join our dynamic multilingual teams in
Lisbon. You will grow with us in a global company that puts its people at the heart.
We are looking for a
Customer Advisor to provide superb customer experience. You will develop valuable business skills while gaining a privileged view and know-how inside the tourism industry.
Your mission at Webhelp
At
Webhelp, your contribution will make a difference in the business of our clients and the life of their customers.
Your project is a French online travel agency with a customer-oriented policy, that provides the best meets and expectations of enthusiastic travelers.
Your mission is to create enthusiasm around our clients' services and solve with precision and efficiency emerging issues that customers may face.
What you will be doing at Webhelp
- Manage reservations in a backoffice capacity (ticket issuing, modification and cancellation of reservations)
- Assist customers in the aftersales process by answering inquiries regarding their reservations and manage potential requests about travel dates, promotional campaigns, among others
- Keep records of customer interactions or transactions, recording details of inquiries, complaints or comments, as well as actions taken
- Provide excellent customer service by managing expectations and claims in a very positive, polite and diplomatic way
- Handle inquiries and provide timely responses according to the company's policy
- Ensure that the degree of satisfaction meets the customer and company needs
What we are looking for
Your natural talent for helping people and ability to think on your feet will get you far in your journey with us.
We'll be a great match if you:
- Are native or proficient in
French (C2) and fluent in
English (B2): - Can demonstrate previous experience in travel agency
- Have excellent communication skills coupled with empathy and team spirit
- Love to identify the customers' needs and propose fast solutions
- Would like to develop your personal qualities within a professional environment
recognition, integrity, unity, commitment, and you are eager to create the "
wow" too.
More than your background, it is your motivation and your personality that will make you part of our fun-loving community.
- Please note that nonEU residents must have a _
_valid Portuguese work permit t__o be considered for employment._
What we offer
- Competitive wages (14 monthly payments per year)
- Meal allowance paid in voucher card (net)
- Performance bonus
- Health insurance with a dental plan (after 6 months contract)
Relocation package: shared accommodation and flight reimbursement
Who we are
Webhelp is a French multinational BPO company that is making business more human for the world's most exciting brands.
By choosing Webhelp, you will be part of a community of over 120,000 game-changers from more than 140 locations in 60 countries.
Join us at
Webhelp and you will have the opportunity to be part of a multicultural team, a fast-paced environment, and a diverse pool of engaging projects for some of the most progressive B2C and B2B brands worldwide.
If this sounds like you, join us
_ Webhelp Portugal is an equal opportunity employer._
_ Webhelp __considers diversity as a fundamental resource and it offers everyone access to employment opportunities, regardless of their gender, age, religion, ethnicity, or any other classification protected by applicable national laws._
-
Customer Advisor for Misterfly
2 semanas atrás
Lisboa, Lisboa, Portugal Webhelp Tempo inteiroLocation Lisbon, PortugalLanguage French***Description:Why joining usDo you want to live a rewarding career, on behalf of the world's most exciting brands? Join our multicultural team and make a real impact on our client's business every day. We're bringing on board a Technical Support Advisor to provide great customer support, maintaining quality &...
-
Customer Support Advisor
2 semanas atrás
Lisboa, Lisboa, Portugal envia Tempo inteiroPosition:Customer Support Advisor Location:Lisbon, Portugal Employment type:Full-time DUTIES AND RESPONSIBILITIES:Handle all incoming contacts from customers through phone, chat and email Develop your knowledge continuously to effectively answer customer queries and resolve potential issues Use adequate tools, processes and/or methods to ensure the provision...
-
German-Speaking Customer Support Specialist
2 semanas atrás
Lisboa, Lisboa, Portugal SUPPORT PARENTSGISP Tempo inteiroGerman-Speaking Customer Support Specialist Workster Recruitment is partnering with a top multinational technology firm to hire a German-speaking Customer Support Agent for their Lisbon office. The selected candidate will be responsible for assisting customers with premium memberships on a streaming platform.Your Tasks:Communicate with customers using...
-
Customer Support Advisor
2 semanas atrás
Lisboa, Lisboa, Portugal Envia Tempo inteiroPosition:Customer Support Advisor Location: Lisbon, Portugal Employment type: Full-timeDUTIES AND RESPONSIBILITIES:Handle all incoming contacts from customers through phone, chat and email Develop your knowledge continuously to effectively answer customer queries and resolve potential issues Use adequate tools, processes and/or methods to ensure the...
-
Customer Support Advisor
2 semanas atrás
Lisboa, Lisboa, Portugal JUJUR Tempo inteiroPosition: Customer Support AdvisorLocation: Lisbon, PortugalEmployment type: Full-timeDUTIES AND RESPONSIBILITIES: Develop your knowledge continuously to effectively answer customer queries and resolve potential issues Use adequate tools, processes and/or methods to ensure the provision of accurate, valid, and complete information Make sure that great levels...
-
Customer Support Advisor
2 semanas atrás
Lisboa, Lisboa, Portugal Otonomee Tempo inteiroAbout The RoleJob Title Customer Support AdvisorLocation Remote based in Portugal.Terms Permanente Contract / Full-Time 40h weeklySalary Annual Gross €15.250 Including Holiday and Christmas AllowancesSchedule Monday to Friday – 8h shifts to be confirmed covering 12pm to 12amWe are looking for a Customer Support Advisor to join the team in...
-
Customer Support Advisor
2 semanas atrás
Lisboa, Lisboa, Portugal Otonomee Tempo inteiroYour mission We are looking for a?Customer Support Advisor to join the team in Portugal. Salary The annual gross salary for this role is 15,250 euros (inclusive of holiday allowances). You will receive a 20 euro a month internet allowance. Our meal allowance is 7.63 euros per day. Schedule Candidates should be available to work on an 8-hour shift basis...
-
Customer Advisor
2 semanas atrás
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroIf living abroad, making international friends and enjoying life in Portugal tempts you, we might be the perfect match We are looking for a person who is ready for challenges and supports customers with their questions. You are responsible for the needs of the customers and find the best solution to make them happy again.Your responsibilities and impact as...
-
Turkish Customer Support Advisor
2 semanas atrás
Lisboa, Lisboa, Portugal JL Talent Partners Tempo inteiroWe're looking for Turkish speaking Customer Support Advisors to join our client's team in the beautiful PortugalWhat you'll do: Give accurate, valid and complete information by using the right procedures; Be the owner of the customer query and ensuring a timely resolution and response; Build meaningful relationship, answering customers questions in a...
-
Customer Support Advisor
2 semanas atrás
Lisboa, Lisboa, Portugal Otonomee Tempo inteiroYour mission:We are looking for a Customer Support Advisor to join the team in Ireland.SalaryThe salary for this role is 30,000 euros.ScheduleThis is a full-time, work-from-home position based in Ireland. The only commute you will need to worry about is getting to your home desk.This is an exciting opportunity for an experienced Customer Support Agent with a...
-
French Customer Support Advisor
2 semanas atrás
Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiroDo you speak French and are you looking to work fully remote abroad? You're reading the right job posting - we offer an Customer Support Advisor position in Portugal, with a pioneering multinational technology firm, and our client provides a comprehensive relocation package including accommodation The start dates are 05.06. and 12.06. What we offer you You...
-
German Customer Support Advisor
2 semanas atrás
Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiroDo you speak German and are you looking to work fully remote abroad? You're reading the right job posting - we offer an Customer Support Advisor position in Portugal, with a pioneering multinational technology firm, and our client provides a comprehensive relocation package including accommodation The start dates are 17.07. What we offer you You will be...
-
German-Speaking Customer Support Specialist
2 semanas atrás
Lisboa, Lisboa, Portugal SUPPORT PARENTSGISP Tempo inteiroGerman-Speaking Customer Support SpecialistWorkster Recruitment is partnering with a top multinational technology firm to hire a German-speaking Customer Support Agent for their Lisbon office. The selected candidate will be responsible for assisting customers with premium memberships on a streaming platform.Your Tasks: Communicate with customers using...
-
Multilingual Customer Advisor
2 semanas atrás
Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiroJob Title: Multilingual Remote Customer Advisor - German, Dutch, Italian, SpanishLocation: On-site, Hyrbid orRemote (Within Portugal)Company Overview:We are actively seeking skilled and motivated individuals to join our team as Multilingual Remote Customer Advisors. This position allows you to work from the comfort of your home, providing exceptional...
-
Multilingual Customer Advisor
2 semanas atrás
Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiroJob Title: Multilingual Remote Customer Advisor - German, Dutch, Italian, Spanish Location: On-site, Hyrbid orRemote (Within Portugal)Company Overview: We are actively seeking skilled and motivated individuals to join our team as Multilingual Remote Customer Advisors. This position allows you to work from the comfort of your home, providing exceptional...
-
Customer Support Advisor for Signify
2 semanas atrás
Lisboa, Lisboa, Portugal Webhelp Tempo inteiroLocation Lisbon, PortugalLanguage Russian***Description:Why joining usDo you want to live a rewarding career, on behalf of the world's most exciting brands? Join our multicultural team and make a real impact on our client's business every day. We're bringing on board a Customer Advisor to provide great customer support, maintaining quality & improving the...
-
Customer Support Advisor for Signify
2 semanas atrás
Lisboa, Lisboa, Portugal Webhelp Tempo inteiroLocation Lisbon, PortugalLanguage Italian***Description:Why joining usDo you want to live a rewarding career, on behalf of the world's most exciting brands? Join our multicultural team and make a real impact on our client's business every day. We're bringing on board a Customer Advisor to provide great customer support, maintaining quality & improving the...
-
Customer Support Advisor for Signify
2 semanas atrás
Lisboa, Lisboa, Portugal Webhelp Tempo inteiroWhy joining usDo you want to live a rewarding career, on behalf of the world's most exciting brands? Join our multicultural team and make a real impact on our client's business every day. We're bringing on board a Customer Advisor to provide great customer support, maintaining quality & improving the performance every day. If you love helping others and have...
-
Customer Support Advisor
2 semanas atrás
Lisboa, Lisboa, Portugal Otonomee Tempo inteiroYour mission:We are looking for a Customer Support Advisor to join the team to support our partner, Keary's Motor Group.The base salary for this position is €13,250. You will receive a 20 EUR a month internet allowance. The meal allowance is 7.63 per day.This is an exciting opportunity for someone who enjoys multitasking in a fast-paced environment, the...
-
Customer Support Advisor
2 semanas atrás
Lisboa, Lisboa, Portugal Otonomee Tempo inteiroYour mission:We are looking for a Customer Support Advisor to join the team in Portugal.SalaryThe annual gross salary for this role is 15,250 euros (inclusive of holiday allowances). You will receive a 20 euro a month internet allowance. Our meal allowance is 7.63 euros per day.ScheduleThis is a full-time, work-from-home position based in Portugal. The only...