Diggspace - Sales and Customer Success Manager (B2B/SaaS)

2 meses atrás

Lisboa, Lisboa, Portugal Create IT Tempo inteiro

We are seeking a dynamic Sales and Customer Success Manager to drive growth and ensure customer satisfaction for Diggspace, our ready-to-use intranet solution.

Diggspace enhances internal communication and collaboration with a quick setup and easy content management, offering personalized workload dashboards integrated with Microsoft365.

In this role, you will develop and execute sales strategies, manage the sales pipeline, and build strong client relationships.

Additionally, you will oversee the customer journey post-sale, ensuring clients achieve their desired outcomes, leading to high retention and satisfaction rates.


Key Responsibilities:

  • Develop and implement effective sales strategies to drive revenue growth for Diggspace
  • Manage and optimize the sales pipeline to ensure consistent performance
  • Cultivate strong relationships with new and existing clients
  • Lead onboarding processes and provide ongoing support to ensure customer success
  • Monitor customer health and proactively address any issues to enhance retention
  • Collaborate with product and marketing teams to align on customer feedback and improvements
  • Analyze sales and customer success metrics to inform strategic decisions

Qualifications:

  • Proven experience in sales and customer success, preferably in a B2B SaaS environment
  • Strong understanding of sales principles and customer relationship management
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Proficiency with CRM software and other sales tools
  • Analytical mindset with the ability to leverage data for decisionmaking
  • Bachelor's degree in Business, Marketing, or a related field (preferred)

Perks:

  • Fair Pay &

Extra Benefits:
Recognizing your efforts to help us grow.

  • Health and

Wellness Benefits:
Comprehensive medical, dental, and vision coverage.

  • Flexible Work Environment: Options for remote work and flexible hours to balance work and life.
  • Professional Growth: Options for ongoing education, such as training, workshops, and certifications. (know more here)
  • Team-

Building Activities:
Regular events and outings to foster a collaborative and fun workplace culture.

  • Away from office: yearly 3day business gathering.
  • Game Corner: Whether you prefer foosball, arcade games, Nintendo Switch, or something else, we love to see your competitive spirit in action
  • Cutting-

Edge Technology:
Access to the latest tools and resources to excel in your role.

  • Impactful Work: Be part of a product that enhances communication, collaboration, and innovation in organizations.
  • Additional time off: Take advantage of two more days off (carnival and one more day you prefer)
About DiggSpace – Modern & Digital Workplace
Ready-to-use intranet where internal communication and multiple collaboration tools converge.

With quick setup and easy content management, this portal offers a personalized workload dashboard for each employee, taking advantage of the native integration with Microsoft365.

Modules such as 'ideation' or 'learning' enhance collective intelligence and raise the levels of innovation and productivity of teams, particularly in the current context, in which communication, employee engagement, collaboration and knowledge sharing gain greater relevance in the day-to-day activities of organizations.

For further information

Application
Send your CV to , indicating in the e-mail 'Diggspace - Sales and CSM (B2B/SaaS)'.

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