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Service Line Manager
4 meses atrás
Job Family: People & Organization
Req ID: 419097
Siemens Global Business Services (GBS) enables Siemens units worldwide and external customers to accelerate their business transformation into a sustainable and digital future.
Our portfolio comprises services driven by expertise and the latest technology – with a strong focus on innovation and digitalization in areas like business administration, human resources, supply chain management, sales, marketing, and engineering.
In our GBS Western Europe and Africa Hub we are already more than 1400 connected people, from over 57 different nationalities spread across 14 countries.
Join our GBS team as Service Line Manager - Travel & Expenses and help us provide valuable and outstanding business services to our customers Our Hire-to-Retire business line delivers a variety of innovative Human Resources services along the complete lifecycle of an employee - from onboarding to off-boarding We also provide services related to HR Administration, Payroll, Equity & Benefits and much more
Are you ready to be part of the change and help us make real what matters?
Your mission will be...
- Leads the service line strategy and contributes to the overall GBS WEA H2R strategy and vision, by participating on the targets definition, overall priorities and success metrics
- Continuously seeks feedback and monitors the service, always striving for excellence and to adapt portfolio to business needs
- Ensures that operational methods, procedures, facilities and tools are established, reviewed and maintained
- Reviews service delivery to ensure that agreed targets are met and prepares proposals to meet forecast changes in the level or type of service
- Liaises with customers to communicate and evangelize services portfolio
- Establishes and maintains excellent working relationships with RAMs, GPOs, Global Project teams, Service Line Managers (in-country and globally), Delivery teams and Senior Management
- Participates in major transformation and technology programs and projects within area of responsibility (e.g.: Concur and SAP, etc)
- Works with global project teams to understand technology/operational trends, how it can improve the service line and leads implementation within area of responsibility
- Ensures the development of team members to their full potential (motivate, train and develop)
We are looking for someone with...
- Bachelor's degree in Management, Business Administration, Human Resources, or a relevant field
- 5+ years of relevant experience in HR Shared Services
- At least 2 years of experience in team management or as a Team Leader
- Strong interpersonal skills with the ability to interact at all organizational levels
- Ability to create innovative solutions and practical implementation for strategic change
- Well-developed team skills to foster collective ownership and purpose
- International mindset
- Experience in working with global teams
- Experience with Concur, Workday, or SNOW preferred
- Fluent English is required and any other European language is a plus
Want to know more about GBS?
Siemens Global Business Services (GBS) is a Siemens Service Company that provides innovative digital solutions and customer-oriented business services for companies and organizations in all sectors.
Our portfolio in the areas of Finance, HR and Supply Chain Management include end-to-end services in Opportunity-to-Cash, Purchase-to-Pay, Record-to-Report, Hire-to-Retire, Delivery Management and Digital Solutions. Check out more )
What you can expect from us...
A hybrid and flexible working model to promote a better work-life balance, along with a budget for home office support and the opportunity to do 16 hours a year of volunteer work. A health insurance, access to our on-site medical center, plus the chance to join sports groups.
In addition, you'll have access to online learning platforms and discounts with our partners. A shuttle bus to commute to the facilities and the possibility of financial support to your studies.
What makes us proud as an employer:
- Top Companies to work in Portugal 2023 (by LinkedIn)
- World's Best Employer st place in the Engineering and Production category (by Forbes)
- Most attractive company to work in th place (ranking of Universum)
- Company with the best reputation in the Technological/Industrial sector in Portugal 2023 (according to the Merco Empresas study)
Please attach your CV in English.
#Siemens #PeopleAtSiemens #GBSpartnerofchoice
Siemens is committed to creating a diverse environment and is glad to be an equal opportunity employer. We strongly encourage applications from a diverse talent pool
