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SMB Account Manager

2 meses atrás

Lisboa, Lisboa, Portugal Amazon Tempo inteiro

Would you like to be part of a team focused on increasing adoption of Amazon Web Services? Do you want to lead the cloud adoption among SMB ́s in a geographical territory? Do you have the business savvy and technical background necessary to help establish Amazon as a key technology platform provider?

As a Account Manager at AWS you will have the exciting opportunity to help drive the growth and shape the future of an emerging technology.

The ideal candidate will possess both a sales and technical background that enables them to drive an engagement at the CXO level as well as with software developers and IT architects. You should also be a self-starter with entrepreneurial spirit who is prepared to to work in a fast-paced environment, develop and execute against a territory coverage plan and consistently deliver on revenue targets.

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

Key job responsibilities

  • Support SMB customers within a defined territory, having single threaded ownership of the territory
  • Drive adoption of new AWS services, always working backwards from the customer problem
  • Develop relationships with stakeholders across the entire customer organization, including C-suite engagement.
  • Work with the AWS partner community to ensure strong partner alignment to support your customers
  • Work with the supporting functions in AWS, including specialist sales and technical teams, to support customer requirements

A day in the life

As an Account Manager in the SMB segment, you will be responsible for driving customer digital transformation through effective engagement with C-level executives, Line of Business leaders, IT leaders, architects, and developers. You will be a brand custodian working to support our customers, partners and end-users as they work with AWS, and utilise our cloud technology to innovate and improve their business outcomes.

ABOUT THIS ROLE

In this role will Think Big to develop the SMB segment, and Learn and Be Curious about the entire portfolio of AWS products and services across strategic accounts. As a trusted advisor, you will listen to our customers and help solve complex business transformation and growth challenges so they can focus on delivering optimal business results. Your role will include customer engagement and creating a pipeline of strategic accounts while managing existing customers. As builders, we are here to build long-term relationships with our customers. With a strong 'Bias for Action', you will improve user experiences while engaging with external and internal stakeholders demonstrating Customer Obsession.

About the team

A day in the life

A typical day involves engaging with developers and the Chief Technology Officer (CTO) to discuss strategies for scaling the business. Conversations with customers are a key aspect, focusing on assisting them in achieving their business goals. The team collaborates internally during daily syncs, where ideas are shared, and discussions revolve around driving new opportunities and mutual learning.

About the team

On a daily basis you empower your customers to solve challenges while attaining both their business, operational and innovation goals. You deliver business outcomes while guiding them to become more agile, innovative, and efficient.

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Inclusive Team Culture

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

  • Sales experience with virtualization/infrastructure solutions a bonus
  • Proven technology account/territory management, business development or sales engineering/consulting experience
  • College/University Degree or equivalent experience
  • Knowledge of local market

Preferred Qualifications

  • Previous experience in high technology or B2B space
  • Sales experience with cloud solutions a bonus.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ) to know more about how we collect, use and transfer the personal data of our candidates.