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Coffee Specialist: PART-TIME
5 meses atrás
Local:
Amoreiras (part-time tarde)
Empresa:
Nestlé Nespresso SA
Part-Time Contrato Temporário
Somos a Nestlé Nespresso SA, orgulhosamente uma das unidades de negócio com crescimento mais rápido da Nestlé.
A nossa equipa apaixonada e orientada aos negócios transformou a Nespresso em referência em cafés e uma das marcas mais admiradas do mundo.
O nosso crescimento é consequência de nosso comprometimento com a pesquisa e o desenvolvimento, a fim de sermos pioneiros e referência no setor de cafés para oferecer o café da mais alta qualidade a ser apreciado no conforto do próprio lar do consumidor, bem como saboreado fora de casa, em locais como restaurantes, hotéis, escritórios e lojas de luxo.
Estamos à procura de Coffee Specialists para integrar a nossa Boutique das Amoreiras.Enquanto Coffee Specialist terás como principal missão:
- Agir como um embaixador da marca Nespresso na boutique
- Acolher, aconselhar e orientar os nossos Clientes sobre as nossas campanhas e produtos, de acordo com os standards de qualidade da Nespresso
- Atingir os objectivos de vendas, com base na atenção e acompanhamento dos clientes
- Receber os Clientes e identificar as suas necessidades
- Aconselhar Clientes e potenciais Clientes relativamente aos produtos e serviços Nespresso
- Iniciar os Clientes na arte da degustação de café e estimular a sua curiosidade em relação à nossa gama completa de produtos
- Efectuar uma análise inicial das avarias das máquinas reportadas pelos Clientes e orientálos da forma mais eficaz possível para a Assistência Técnica
- Maximizar a venda de todos os produtos Nespresso disponíveis na Boutiques (café, máquinas e acessórios)
- Contribuir para a manutenção da aparência da Boutique de acordo com a política da empresa (bem organizada, com o equipamento correcto, apresentação adequada)
- Reposição de cápsulas, máquinas e acessórios numa base diária
- Habilitações literárias ao nível do Ensino Secundário (mínimo)
- 12 anos de experiência profissional em atendimento e venda directo ao público, de produtos e serviços (preferencial)
- Formação especializada em relação com Cliente e vendas (preferencial)
- Conhecimentos de Inglês a nível de conversação (preferencial)
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