Customer Service Assistance for PVH – Italian speaker

3 meses atrás


Lisbon, Portugal Teleperformance Portugal Tempo inteiro

Description

Your RoleIf you are a great communicator who’s passionate about the fashion industry, this is the perfect job for you We’re looking for pro-active and motivated people to work with PVH – the clothing multinational company that owns some of your favorite brands. You’ll have the opportunity to build a successful career and contribute for the success of the company. As a Customer Service Assistant, you’ll be responsible for handling all customer queries, whether it is fashion advice or helping the customers with their orders, ensuring a great serviceOur ClientPVH is one of the most worldwide known companies in fashion and lifestyle. This company, with over 400,00 associates operating in 40 countries, has a portfolio of brands as Calvin Klein, Tommy Hilfiger, Van Heusen, Izod, Arrow, as well as many other internationally recognized names in the fashion world.ResponsibilityEnsure an adequate response time while delivering the highest possible service;Assist, by phone or through written support, to any of the customer’s questions and concerns regarding the service;Maintain excellent quality and efficiency to achieve our team targets;Identify and process orders that may be fraudulent;Provide Information regarding shipping and delivery;Advice our customers on a high level, providing updated help guides and meeting their individual needs.

Requirements

Your ProfileNative written and verbal communication skills in Italian;Good level of English, written and spoken;Social media responsiveness, including tracking and responding to customer comments;Ability to ensure positive delivery of messages to our customers;Ability to create upsell and cross-sell opportunities;Ability to manage in an efficient way several emails;Problem-solving skills;Good argumentations skills.

Offer

Our OfferExcellent work opportunity in a leading multinational company; International career in a multicultural environment; Possibility of cooperation with leaders in various industries; Stable work and career progression; Long-term development opportunities; Health Insurance since day one in the company; Possibility to live in one of our apartments; Initial flight expenses refund; Annually complementary return flight to your home country (within Europe); Free healthy meals in the cafeterias, such as soup, bread, salad and fruit; Free Portuguese language courses, sport activities and organized events.Teleperformance PortugalTeleperformance Portugal is one of the 25 best companies to work for in Europe. This recognition was assigned by Great Place to Work® Institute. TP was also distinguished as Best and Largest exporter and Best Contributor to Employment in Portugal, by Exame magazineWith more than 12 000 employees, from 111 nationalities, our team provides services in 35 languages. We are a multicultural, highly skilled, and deeply knowledgeable team. Teleperformance Portugal has a wide range of integrated omnichannel solutions, technology, and the highest security standards in the market.Whoever you are, wherever you are from, join us and find your place at Teleperformance Portugal.



  • Lisbon, Portugal Recruitment Direct Tempo inteiro

    Italian Speaking Content Moderators - Office basedLisbon, PortugalOur client is recruiting Italian speakers.Gross salary per month is €1040 + free accommodation for the whole 12 month contract (own room in a shared house/apartment)Our client based in Lisbon is recruiting for Italian Speaking Customer Service Advisors. Job DutiesDealing with customers over...


  • Lisbon, Portugal Cross Border Talents Tempo inteiro

    Cross Border Talents is hiring Italian speakers! Join our client's vibrant team in Lisbon, a city renowned for its stunning coastline, rich history, and lively culture. Our company is at the forefront of BPO industry, committed to delivering exceptional service and creating delightful experiences for our customers around the globe. We are seeking a...


  • Lisbon, Portugal Cross Border Talents Tempo inteiro

    Are you an Italian speaker with a zest for excellence in customer service? Elevate your career as an Italian-Speaking Customer Advisor in the vibrant e-commerce landscape of Lisbon! This opportunity beckons both seasoned professionals and newcomers, as prior experience is not obligatory. Immerse yourself in the lively ambiance of Lisbon, enjoying competitive...


  • Lisbon, Portugal ADECCO RECURSOS HUMANOS Tempo inteiro

    Description Buongiorno! Parli italiano? Join our vibrant team in Lisbon as a Customer Support Specialist - Italian speaker! ☺ ???? What you'll do: You will be responsible for the contact with users who request a specific service (after 48 hours) or resume contact with previous users. You need to understand the real needs of...


  • Lisbon, Portugal portugal.xpatjobs Tempo inteiro

    Als je een fashionista bent die de ins en outs van high-end fashion trends kent, dan weet je waarschijnlijk ook hoe PVH Corp. een grote rol speelt in de kledingindustrie. Dan is de kans groot dat je geïnteresseerd bent in een internationale carrière-ervaring in het buitenland waar je een verschil kunt maken met jouw interesse in de mode-industrie. Net als...


  • Lisbon, Portugal portugal.xpatjobs Tempo inteiro

    If you are a fashionista who knows the ins and outs of high-end fashion trends you probably know how PVH Corp. plays a great role in the apparel industry. Then there’s a high chance that you would be interested in having an international career experience abroad where you can make a difference with your special interest in the fashion industry. Just like...


  • Lisbon, Portugal Teleperformance Tempo inteiro

    Are you passionate about Customer Service Management and have experience in this area? We are looking for our new Customer Service Order Management to integrate our team in the Italian market!If you feel like this is up your speed, then you may be the person we are looking for! The contract will be signed directly with the client.


  • Lisbon, Portugal portugal.xpatjobs Tempo inteiro

    Are you a problem solver? Do you want to develop your communication skills? Or maybe you already mastered those and would like to create a bigger networking circle around yourself.No matter from what background or with what level of experience you come from. This job might be the one you’re looking for!Your responsibilities and impact as a Customer Success...


  • Lisbon, Portugal portugal.xpatjobs Tempo inteiro

    Are you a problem solver? Do you want to develop your communication skills? Or maybe you already mastered those and would like to create a bigger networking circle around yourself.No matter from what background or with what level of experience you come from. This job might be the one you’re looking for!Your responsibilities and impact as a Customer Success...


  • Lisbon, Portugal Teleperformance Portugal Tempo inteiro

    What you'll doProvide a customer-friendly service by showing interest in the customer, guaranteeing a positive relationship with the brand;Create opportunities to impress and engage with the customers, approaching all their questions and doubts;Manage customer queries about their orders and access to their accounts, payments, and stock availability.What...


  • Lisbon, Portugal portugal.xpatjobs Tempo inteiro

    Are you a fashionista or beauty queen/king?You always know the In & Outs, and you follow the fashion shows all over the world?Are you looking for a job where you would work with brands like Calvin Klein or Tommy Hilfiger?PVH Corp. is looking for some support in their customer service department in Lisbon!If you want to make a great experience abroad or if...


  • Lisbon, Portugal portugal.xpatjobs Tempo inteiro

    Are you a fashionista or beauty queen/king?You always know the In & Outs, and you follow the fashion shows all over the world?Are you looking for a job where you would work with brands like Calvin Klein or Tommy Hilfiger?PVH Corp. is looking for some support in their customer service department in Lisbon!If you want to make a great experience abroad or if...


  • Lisbon, Portugal portugal.xpatjobs Tempo inteiro

    Are you a fashionista or beauty queen/king?You always know the In & Outs, and you follow the fashion shows all over the world?Are you looking for a job where you would work with brands like Calvin Klein or Tommy Hilfiger?PVH Corp. is looking for some support in their customer service department in Lisbon!If you want to make a great experience abroad or if...


  • Lisbon, Portugal portugal.xpatjobs Tempo inteiro

    Are you a fashionista or beauty queen/king?You always know the In & Outs, and you follow the fashion shows all over the world?Are you looking for a job where you would work with brands like Calvin Klein or Tommy Hilfiger?PVH Corp. is looking for some support in their customer service department in Lisbon!If you want to make a great experience abroad or if...


  • Lisbon, Portugal ELIKYA RECRUITMENT Tempo inteiro

    Italian Speaking Customer Service Advisor | Move to PortugalFantastic opportunity to work for one of the largest insurance companies present on the European and American continents, in Lisbon, Portugal. The company covers and manages the risks of its multiple clients by offering damage and liability insurance to individuals and businesses, health and...


  • Lisbon, Portugal portugal.xpatjobs Tempo inteiro

    If you're a fashionista who knows the ins and outs of high-end fashion trends, you probably also know how PVH Corp. plays a big role in the apparel industry. This is your chance to get an international experience abroad where you can make a difference with your interest in the fashion industry!Your responsibilities and impact as a customer service agent will...


  • Lisbon, Portugal portugal.xpatjobs Tempo inteiro

    If you're a fashionista who knows the ins and outs of high-end fashion trends, you probably also know how PVH Corp. plays a big role in the apparel industry. This is your chance to get an international experience abroad where you can make a difference with your interest in the fashion industry!Your responsibilities and impact as a customer service agent will...


  • Lisbon, Portugal portugal.xpatjobs Tempo inteiro

    If you're a fashionista who knows the ins and outs of high-end fashion trends, you probably also know how PVH Corp. plays a big role in the apparel industry. This is your chance to get an international experience abroad where you can make a difference with your interest in the fashion industry!Your responsibilities and impact as a customer service agent will...


  • Lisbon, Portugal Teleperformance Portugal Tempo inteiro

    Description What you can expectAre you a native Italian speaker looking for a job as a Customer Delight Representative for Social Media?Become a member of our ambitious and motivated support team. Ensure customers satisfaction by representing one of the world’s most recognizable companies and supporting their business.Are you ready for the...


  • Lisbon, Portugal Cross Border Talents Tempo inteiro

    Exciting Career Opportunity with Cross Border Talents: Join Us as a Italian Speaker Client Specialist Agent in Lisbon, Portugal!Job Title: Italian-Speaking Client Specialist Location: Lisbon, PortugalWork Arrangement: On-site Overview:Are you passionate about delivering exceptional customer service? We are looking for an Italian-Speaking Client Specialist to...