Application Production Support

Há 6 dias


Lisbon, Portugal Winning Tempo inteiro

Procuramos um profissional experientes para integrar a equipa de TI Digital como Suporte à Produção de Aplicações de um cliente de renome. O objetivo é garantir um suporte eficaz de primeiro e segundo nível para todas as aplicações sob a nossa responsabilidade, especialmente no setor de Serviços Bancários e de Financiamento, com foco em aplicações de Dados (ETL e Oracle).Requisitos:Mínimo de 5 anos de experiência.Capacidade de trabalho em equipa e precisão na execução de tarefas.Habilidades analíticas e capacidade de resposta rápida.Autonomia e proatividade.Responsabilidades:Suporte técnico para aplicações internas e de terceiros.Monitorização do estado das aplicações e recursos dos servidores.Responder a chamadas e tickets de suporte/incidentes.Analisar, planear e executar tarefas técnicas.Definir soluções táticas e identificar causas raiz dos incidentes.Seguir diretrizes globais e práticas recomendadas de TI.Principais Tarefas:Apoiar as necessidades de TI dos negócios e entender fluxos de trabalho.Manter a cobertura adequada durante os turnos designados.Proativamente assumir tarefas recebidas por e-mail, telefone ou pessoalmente.Atualizar equipas e parceiros sobre questões e projetos.Automatizar tarefas diárias escrevendo scripts.Disponibilidade para trabalhar durante feriados e fins de semana conforme necessário.Competências Técnicas:ITIL, Linux Red Hat, Resolução de Incidentes, Ferramentas DevOps (Jenkins), Oracle Exadata, ETL (IBM Data Stage), CFT, Autosys, Dynatrace, Conceitos de Nuvem.Competências Interpessoais:Inglês profissionalBoas capacidades de comunicaçãoAutonomia e proatividadeEspírito de equipaPensamento inovadorSe cumpre os requisitos e está pronto para este desafio, encorajamo-lo a candidatar-se.
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