Housekeeping Operations Manager
2 meses atrás
Empresas:
Vincci Hoteles Portugal A Vincci Hoteles, é uma cadeia Internacional de Hóteis de 4 e 5 estrelas em Portugal, Espanha, Grécia e Tunísia que procura para o Hotel Vincci Ponte de Ferro 4*, um profissional para liderar a equipa de Andares/Housekeeping. A função que estamos à procura:
* Housekeeping Operations Manager (m/f) Apostamos em oferecer turismo de qualidade, responsável e com sustentabilidade. As nossas equipas desenvolvem-se num ambiente de igualdade, companheirismo e dinamismo. Entendemos que, a gestão e a promoção do talento das nossas equipas são a chave para proporcionar experiencias únicas aos nossos clientes. Trabalhamos diariamente para o desenvolvimento e das nossas equipas e fomentamos a sua evolução na cadeia gerando novas oportunidades de emprego graças à expansão de novos destinos turísticos. O nosso desafio? Passa por continuar a crescer, apostando numa aprendizagem que nos permita melhorar dia a dia os nossos padrões de qualidade e os processos de trabalho, mantendo a paixão de sempre. Oferecemos vencimento competitivo face ao mercado atual. Se queres aprender, desenvolver-te e desfrutar do teu local de traballho. .. ESTAMOS À TUA ESPERA O profissional a admitir irá ter como principais responsabilidades:
* Planear, organizar e dirigir o funcionamento do departamento de Andares e Áreas no seu todo, coordenando o serviço na limpeza das instalações do Hotel (tanto quartos como áreas comuns);
* Estabelecer mecanismos e procedimentos de limpeza, utilizando para o efeito produtos e as fichas técnicas;
* Planear, agendar e coordenar os trabalhos de limpezas periódicas;
* Responsável pela limpeza das fardas do hotel;
* Realizar as requisições dos produtos de limpieza e amenities;
* Recolher, guardar e registrar os objetos perdidos no hotel;
* Definir indicadores de qualidade na prestação do serviço de andares e áreas para valorizar o grau de satisfação dos clientes;
* Comunicar as avarias verificadas nas instalações ao Departamento de Serviço Técnico de Manutenção;
Requisitos:
* Formação Profissional na área Hoteleira /Turismo;
* Experiência prévia defunções similares;
* Conhecimentos de equipamentos e produtos de limpieza;
* Capacidade de gestão de equipas;
* Boa capacidade de comunicação * Orientação para o atendimento e satisfação do cliente;
* Boa Capacidade de Organização e Limpeza;
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