Global Crm Service Lead

2 semanas atrás

Lisboa, Portugal Nestlé Sa Tempo inteiro

.Full-time/ Hybrid modeAbout usNestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & social media, CRM and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of professionals. We are passionate about digital innovation and driving continuous improvement of processes with colleagues across the world.We are looking for talents who are eager to learn, team players, digitally-savvy, with an entrepreneurial mindset, and who can flourish in a fast-paced, dynamic environment.If this describes you, and you are looking to join a business where you can really add value, it is time to consider joining NBSPosition SummaryIBS (Integrated Business Services) is an above-market shared services organisation of Nestlé delivering a broad service catalogue, recognized to be vital and integral to drive digital transformation. Services in marketing have been expanding fast in the recent years to support operationalization of Nestlé brands' marketing strategy at scale, with speed and high quality.We are looking for a CRM Services Lead to join our Global Integrated Marketing Services team (IMS). In this role, you will lead CRM services expansion and innovation, drive engagement among key stakeholders, promote best practices and pilot new services. You will connect with Business Partners to understand their strategy and context and translate them into efficient and scalable operations. You will also provide direction and guidance to the Operations Leads to deliver best-in-class CRM solutions.A day in the life of...You will play a pivotal role in supporting IMS to drive its service roadmap through:Design and deploy the CRM service strategy and roadmap based on aligned prioritiesDesign and sustain the service operating model, promoting standards, best practices, technology, KPI & value frameworkConnect with Business Partners to advise and support them in the operationalization of their marketing strategyPrepare and analyze services business case, scope of work, high-level plan, governance, risksAnticipate innovation opportunities and define service roadmapDrive service pilots, measuring success criteria, promoting success story and launch communicationPartner with the agencies to ensure efficient workflows between the strategy and executional tasks (coordination, marketing automation, database management, ...)Build CRM Service capabilities globally and in Centers (training, expanding geographically and sub-services, upskilling, ..

  • Global Crm Service Lead

    3 semanas atrás

    Lisboa, Portugal Nestlé Sa Tempo inteiro

    .Full-time/ Hybrid mode About us Nestlé Business Services (NBS) is at the heart of the Nestlé Group . We provide Supply Chain, Financial, HR, Digital & social media, CRM and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of professionals. We are passionate about digital...

  • Global Crm Service Lead

    3 semanas atrás

    Lisboa, Portugal Nestlé Sa Tempo inteiro

    .Full-time/ Hybrid modeAbout usNestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & social media, CRM and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of professionals. We are passionate about digital...

  • Global Crm Service Lead

    2 semanas atrás

    Lisboa, Portugal Nestlé Sa Tempo inteiro

    .Full-time/ Hybrid mode About us Nestlé Business Services (NBS) is at the heart of the Nestlé Group . We provide Supply Chain, Financial, HR, Digital & social media, CRM and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of professionals. We are passionate about digital...

  • Global Crm Service Lead

    2 semanas atrás

    Lisboa, Portugal Nestlé Sa Tempo inteiro

    Full-time/ Hybrid modeAbout us Nestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & social media, CRM and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of professionals, passionate about digital...

  • Global Crm Service Lead

    2 semanas atrás

    Lisboa, Portugal Nestlé Sa Tempo inteiro

    Full-time/ Hybrid modeAbout usNestlé Business Services (NBS) is at the heart of the Nestlé Group . We provide Supply Chain, Financial, HR, Digital & social media, CRM and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of professionals, passionate about digital...

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    Full-time/ Hybrid modeAbout us Nestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & social media, CRM and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of professionals. We are passionate about digital...

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    Lisboa, Portugal Nestlé Sa Tempo inteiro

    Press Tab to Move to Skip to Content LinkFull-time/ Hybrid modeAbout us Nestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & social media, CRM and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of...

  • Global Crm Service Lead

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    Lisboa, Portugal Nestlé Sa Tempo inteiro

    Full-time/ Hybrid modeAbout us Nestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & social media, CRM and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of professionals. We are passionate about digital...

  • Global CRM Service Lead

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    Lisboa, Portugal Nestlé SA Tempo inteiro

    Full-time/ Hybrid mode About us Nestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & social media, CRM and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of professionals. We are passionate about digital...

  • Global Crm Service Lead

    3 semanas atrás

    Lisboa, Portugal Nestlé Sa Tempo inteiro

    Press Tab to Move to Skip to Content LinkFull-time/ Hybrid modeAbout usNestlé Business Services (NBS) is at the heart of the Nestlé Group . We provide Supply Chain, Financial, HR, Digital & social media, CRM and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of...

  • Global Crm Service Lead

    3 semanas atrás

    Lisboa, Portugal Nestlé Sa Tempo inteiro

    Full-time/ Hybrid modeAbout usNestlé Business Services (NBS) is at the heart of the Nestlé Group . We provide Supply Chain, Financial, HR, Digital & social media, CRM and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of professionals. We are passionate about digital...

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    About Nestlé Business ServicesNestlé Business Services (NBS) is a global shared services organization that delivers a broad range of services to enable the company to engage with millions of consumers worldwide. We are a multicultural and diverse team of professionals who are passionate about digital innovation and driving continuous improvement of...

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