Global Crm Service Lead

3 semanas atrás

Lisboa, Portugal Nestlé Sa Tempo inteiro

.Full-time/ Hybrid mode About us Nestlé Business Services (NBS) is at the heart of the Nestlé Group . We provide Supply Chain, Financial, HR, Digital & social media, CRM and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of professionals. We are passionate about digital innovation and driving continuous improvement of processes with colleagues across the world.We are looking for talents who are eager to learn, team players, digitally-savvy, with an entrepreneurial mindset, and who can flourish in a fast-paced, dynamic environment.If this describes you, and you are looking to join a business where you can really add value, it is time to consider joining NBS Position Summary IBS (Integrated Business Services) is an above market shared services organisation of Nestlé delivering a broad service catalogue, recognized to be vital and integral to drive digital transformation. Services in marketing have been expanding fast in the recent years to support operationalization of Nestlé brands' marketing strategy at scale, with speed and high quality. We are looking for a CRM Services Lead to join our Global Integrated Marketing Services team (IMS). In this role, you will lead CRM services expansion and innovation, drive engagement among key stakeholders, promote best practices and pilot new services. You will connect with Business Partners to understand their strategy and context and translate them into efficient and scalable operations. You will also provide direction and guidance to the Operations Leads to deliver best-in-class CRM solutions. A day in the life of... You will play a pivotal role in supporting IMS to drive its service roadmap through: Design and deploy the CRM service strategy and roadmap based on aligned priorities. Design and sustain the service operating model, promoting standards, best practices, technology, KPI & value framework. Connect with Business Partners to advise and support them of the operationalization of their marketing strategy. Prepare and analyze services business case, scope of work, high-level plan, governance, risks. Anticipate innovation opportunities and define service roadmap. Drive service pilots, measuring success criteria, promoting success story and launch communication. Partner with the agencies to ensure efficient workflows between the strategy and executional tasks (coordination, marketing automation, database management, ...). Build CRM Service capabilities globally and in Centers (training, expanding geographically and sub-services, upskilling, …). Upskill technical and functional capabilities of the team, including introduction of new tools. What will make you successful Ability to quickly understand business needs, expectations, and opportunities. In-depth understanding of the end-to-end CRM delivery process. Professional leadership experience in CRM production. Good communication and relationship skills

  • Global Crm Service Lead

    2 semanas atrás

    Lisboa, Portugal Nestlé Sa Tempo inteiro

    .Full-time/ Hybrid modeAbout usNestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & social media, CRM and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of professionals. We are passionate about digital...

  • Global Crm Service Lead

    3 semanas atrás

    Lisboa, Portugal Nestlé Sa Tempo inteiro

    .Full-time/ Hybrid modeAbout usNestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & social media, CRM and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of professionals. We are passionate about digital...

  • Global Crm Service Lead

    2 semanas atrás

    Lisboa, Portugal Nestlé Sa Tempo inteiro

    .Full-time/ Hybrid mode About us Nestlé Business Services (NBS) is at the heart of the Nestlé Group . We provide Supply Chain, Financial, HR, Digital & social media, CRM and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of professionals. We are passionate about digital...

  • Global Crm Service Lead

    2 semanas atrás

    Lisboa, Portugal Nestlé Sa Tempo inteiro

    Full-time/ Hybrid modeAbout us Nestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & social media, CRM and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of professionals, passionate about digital...

  • Global Crm Service Lead

    2 semanas atrás

    Lisboa, Portugal Nestlé Sa Tempo inteiro

    Full-time/ Hybrid modeAbout usNestlé Business Services (NBS) is at the heart of the Nestlé Group . We provide Supply Chain, Financial, HR, Digital & social media, CRM and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of professionals, passionate about digital...

  • Global Crm Service Lead

    4 semanas atrás

    Lisboa, Portugal Nestlé Sa Tempo inteiro

    Full-time/ Hybrid modeAbout us Nestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & social media, CRM and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of professionals. We are passionate about digital...

  • Global Crm Service Lead

    3 semanas atrás

    Lisboa, Portugal Nestlé Sa Tempo inteiro

    Press Tab to Move to Skip to Content LinkFull-time/ Hybrid modeAbout us Nestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & social media, CRM and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of...

  • Global Crm Service Lead

    3 semanas atrás

    Lisboa, Portugal Nestlé Sa Tempo inteiro

    Full-time/ Hybrid modeAbout us Nestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & social media, CRM and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of professionals. We are passionate about digital...

  • Global CRM Service Lead

    2 semanas atrás

    Lisboa, Portugal Nestlé SA Tempo inteiro

    Full-time/ Hybrid mode About us Nestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & social media, CRM and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of professionals. We are passionate about digital...

  • Global Crm Service Lead

    3 semanas atrás

    Lisboa, Portugal Nestlé Sa Tempo inteiro

    Press Tab to Move to Skip to Content LinkFull-time/ Hybrid modeAbout usNestlé Business Services (NBS) is at the heart of the Nestlé Group . We provide Supply Chain, Financial, HR, Digital & social media, CRM and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of...

  • Global Crm Service Lead

    3 semanas atrás

    Lisboa, Portugal Nestlé Sa Tempo inteiro

    Full-time/ Hybrid modeAbout usNestlé Business Services (NBS) is at the heart of the Nestlé Group . We provide Supply Chain, Financial, HR, Digital & social media, CRM and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of professionals. We are passionate about digital...

  • Global Crm Service Lead

    4 semanas atrás

    Lisboa, Portugal Nestlé Sa Tempo inteiro

    Full-time/ Hybrid modeAbout usNestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & social media, CRM and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of professionals. We are passionate about digital...

  • Global CRM Service Lead

    2 semanas atrás

    Lisboa, Lisboa, Portugal Nestlé Sa Tempo inteiro

    About Nestlé Business ServicesNestlé Business Services (NBS) is a global shared services organization that delivers a broad range of services to enable the company to engage with millions of consumers worldwide. We are a multicultural and diverse team of professionals who are passionate about digital innovation and driving continuous improvement of...

  • Global CRM Service Lead

    Há 4 dias

    Lisboa, Lisboa, Portugal Nestlé Sa Tempo inteiro

    Job Title: Global CRM Service Lead - Strategic Growth ExpertAbout Us:Nestlé Business Services (NBS) is the backbone of the Nestlé Group, providing a wide range of services to enable the company to engage with millions of consumers worldwide. Our team is multicultural and diverse, passionate about digital innovation and driving continuous improvement of...

  • Global CRM Service Lead

    Há 8 horas

    Lisboa, Lisboa, Portugal Nestlé Sa Tempo inteiro

    About Nestlé Sa, a leading global food and beverage company, we are seeking an experienced CRM Services Lead to join our Global Integrated Marketing Services team (IMS).The ideal candidate will lead the expansion and innovation of CRM services, drive engagement among key stakeholders, promote best practices, and pilot new services. This role requires strong...

  • Global CRM Service Lead

    Há 2 dias

    Lisboa, Lisboa, Portugal Nestlé Sa Tempo inteiro

    Job SummaryNestle is seeking a seasoned Global CRM Services Lead to drive the expansion and innovation of its marketing services. The successful candidate will lead cross-functional teams, collaborate with business partners, and leverage industry expertise to deliver best-in-class CRM solutions.About UsNestle Business Services (NBS) is a leading provider of...

  • Global CRM Services Director

    Há 2 dias

    Lisboa, Lisboa, Portugal Nestlé Sa Tempo inteiro

    About NBS LisbonNestlé Business Services (NBS) is a shared services organization that provides essential support to Nestlé's operations worldwide.Job OverviewWe are seeking an experienced Global CRM Services Lead to join our Integrated Marketing Services team in Lisbon. The successful candidate will be responsible for leading the expansion and innovation...

  • Global CRM Service Lead

    Há 23 horas

    Lisboa, Lisboa, Portugal Nestlé Sa Tempo inteiro

    About Us: Nestle Business Services (NBS) is a crucial part of the Nestle Group, providing key services such as Supply Chain, Financial, HR, Digital & Social Media, CRM, and Consumer Engagement to enable Nestle to engage with millions of consumers worldwide. Our team is multicultural and diverse, passionate about digital innovation, and committed to driving...

  • Global CRM Service Lead

    3 semanas atrás

    Lisboa, Lisboa, Portugal Nestlé Sa Tempo inteiro

    Nestle Sa is at the heart of the Nestle Group, providing a wide range of services to enable the company to engage with millions of consumers worldwide.We are looking for a talented individual to join our Global Integrated Marketing Services team (IMS) as a CRM Services Lead. In this role, you will be responsible for leading the expansion and innovation of...

  • Customer Experience Lead

    2 semanas atrás

    Lisboa, Lisboa, Portugal Nestlé Sa Tempo inteiro

    Job OverviewWe are seeking a seasoned professional to lead our CRM service expansion and innovation efforts, driving engagement among key stakeholders and promoting best practices. As a Customer Experience Lead - CRM Service Innovation, you will play a pivotal role in supporting the development of efficient and scalable operations.