Salesforce Service Cloud Engineer, Mid
Há 2 horas
Job descriptionOn behalf of our Client, one of the world's most prestigious and innovative companies in the luxury industry, we are looking for a Salesforce Service Cloud Engineer, Mid.
Our Client Our Client is the owner of prestigious Maisons distinguished by their craftsmanship, creativity, and technological innovation. Our Client's ambition is to nurture the unique heritage and values of its Maisons and businesses while enabling them to grow and prosper in a responsible, sustainable manner over the long term.
The new Lisbon Tech Centre To leverage Lisbon's tech spirit and infuse it into its brand-new Tech Competence Centre, our Client is looking to reinforce its technical capabilities on state-of-the-art technology and respond to the growth of their business. Their Lisbon teams will be an extension of its central Group Platforms teams and will be fully integrated into the core technology workforce. They look forward to welcoming their TCC employees and onboarding them on an exciting adventure managing modern solutions and innovative technologies through global, scaled platforms to create business value with pace and agility.
Main responsibilitiesThe Salesforce Software Engineer will operate within the Client Interactions area, part of Group Platforms. You will be joining a dynamic team where you will support our worldwide Salesforce initiatives that are aiming at delivering a tailored solution to our Customer Relation Centres (CRC) and all our client-facing teams. Our template is based on state-of-the-art solutions leveraging mainly Salesforce Service Cloud and Vonage CTI.
In collaboration with the Technology Team Lead, you are part of the team delivering successful features and automations that make the operational activities of our CRCs more efficient. You will develop new business functionalities and complex technical improvements to ensure the tool works properly while also ensuring a smooth integration of LiveChat capabilities.
Under the supervision of the Senior Software Engineer, you will work closely with the Business Analysts to engineer the solutions to business problematics and ensure that the delivery of the roadmap is done with a high-quality standard.
You have a good knowledge of Service Cloud solutions and have always in mind to deliver scalable and flexible solutions that allow us to onboard different Maisons within the same template.
Key Responsibilities Develop custom solutions on the Salesforce platform using Apex, Visualforce, Lightning Web Components, and other programming languages and frameworks.Participate in the complete application life cycle from technical design, architecture, development, testing, and deployment of high-quality Salesforce solutions using coding best practices.Your client-centric mindset allows you to identify and recommend creative solutions to build extensions to the out-of-the-box capabilities of the platform.Communicate and collaborate with other technical resources like architects, admins, configuration experts, and stakeholders regarding status, risks, and any technical issues.You apply best practices in your developments and challenge solution designs from other software engineers/developers in the team.You actively participate in Agile ceremonies and give constant updates of the evolution of the development of features in the sprint.You ensure functional and technical health of features developed by your peers by cross-testing among the development team and being involved in all test phases.You help support the team troubleshoot and deliver quality solutions to bugs raised in production.Requirements and skillsBachelor's or Master's degree in information technology or computer science or equivalent experience.Minimum 2 years of experience in Salesforce development, ideally with exposition to call-center solutions.Salesforce certifications (Salesforce Developer 1 and 2, Service Cloud Consultant, Salesforce Administrator, super badges)Strong technical knowledge of Salesforce products (ability to investigate and debug issues)Proficiency in programming languages and frameworks relevant to Salesforce development (e.g., Apex, Java, JavaScript).Excellent problem-solving, communication, and leadership skills.Strong knowledge of Agile methodology, experience with Jira and Confluence suitable.Previous exposure to test automation technologies and best practices is a plus.Excellent proficiency in English.Additional informationRecruitment Process FCamara is proud to provide feedback to all applicants. Our team will actively review all applications. If your application is selected, we will reach out to you for an informal introductory call.
It's important to be prepared for an English and a technical assessment during the evaluation journey.
Once you are considered a fit by our recruiting team and by our Client's team, you will be invited for a technical interview with team members.
Selected candidates will move to a final interview with the Hiring Manager and HR team. Additional rounds may be engaged on a case-by-case basis.
Shifts and Working Location This position requires you to work from the office in Lisboa (Parque das Nações) 3x a week.
Applicants from outside of AML and international Applicants (EU, EEA, Brazil) Although we prioritize applicants already living in Portugal, preferably in the Area Metropolitana de Lisboa, you are welcome to apply if you live in any country of the European Union, EEA, Switzerland, and Brazil.
If you are approved and live abroad, the Client is prepared to offer a comprehensive relocation package. This discussion will always take place when you are invited to join the team, along with the job offer.
#J-18808-Ljbffr
-
Salesforce Service Cloud Engineer, Mid
4 meses atrás
Lisboa, Portugal Venha Ser #Sanguelaranja Tempo inteiroAqui somos #SangueLaranja!Estamos há 17 anos no mercado, lado a lado com nossos clientes, proporcionando experiências transformadoras. Somos um ecossistema de tecnologia e inovação, com expansão global; Além do Brasil estamos presentes na Europa e Reino Unido com escritórios em Portugal, Londres, Dubai e Holanda. F de Formação: acreditamos...
-
Salesforce Service Cloud Engineer, Mid
3 semanas atrás
Lisboa, Lisboa, Portugal Venha Ser #Sanguelaranja Tempo inteiroAbout UsVenha Ser #SangueLaranja is a technology and innovation ecosystem with a global presence, operating in Brazil, Europe, and the UK. We've been in the market for 17 years, working closely with our clients to deliver transformative experiences. Our culture is built on the principles of sharing, community, and knowledge-driven transformation.Our...
-
Salesforce Service Cloud Engineer
5 meses atrás
Lisboa, Portugal Richemont Tempo inteiroMAIN PURPOSE Richemont is looking for a talented Salesforce Service Cloud Developer to help support the delivery of Client engagement solutions and applications to its Maisons. The Salesforce Service Cloud Developer be part of the Richemont LNR (Luxury New Retail) Technology Client Engagement Area Team. You will be joining a dynamic team where you will...
-
Salesforce Marketing Cloud Engineer
3 semanas atrás
Lisboa, Lisboa, Portugal Capgemini Tempo inteiroJob SummaryCapgemini Portugal is seeking a skilled Salesforce Marketing Cloud Engineer to join their team. The ideal candidate will have expertise in Salesforce Marketing Cloud configuration, AMPscript, and scripting, as well as experience with automation, integration, and data management.ResponsibilitiesCollaborate with stakeholders to gather and analyze...
-
Salesforce Service Cloud Engineer
5 meses atrás
Lisboa, Portugal Richemont Tempo inteiroRichemont owns some of the world's leading luxury goods Maisons, with particular strengths in jewellery, fine watches and premium accessories. Each Maison represents a proud tradition of style, quality and craftsmanship and Richemont seeks to preserve the heritage and identity of each of its Maisons. At the same time, we are committed to innovation and...
-
Salesforce Service Cloud Engineer
4 semanas atrás
Lisboa, Portugal Richemont Tempo inteiroRichemont owns some of the world's leading luxury goods Maisons, with particular strengths in jewellery, fine watches and premium accessories. Each Maison represents a proud tradition of style, quality and craftsmanship and Richemont seeks to preserve the heritage and identity of each of its Maisons. At the same time, we are committed to innovation and...
-
Salesforce Service Cloud Engineer
4 semanas atrás
Lisboa, Lisboa, Portugal Venha Ser #Sanguelaranja Tempo inteiroTransformative ExperienceAqui somos #SangueLaranja, a transformative experience awaits you. With 17 years of market presence, we've been side by side with our clients, providing experiences that change lives. Our ecosystem of technology and innovation has expanded globally, with presence in Europe and the UK, including offices in Portugal, London, Dubai, and...
-
Salesforce Marketing Cloud Engineer
1 semana atrás
Lisboa, Lisboa, Portugal Capgemini Tempo inteiroThe ideal candidate for this role will be a skilled Salesforce Marketing Cloud Developer with a strong background in cloud-based marketing solutions. They will have a solid understanding of Salesforce Marketing Cloud configuration, AMPscript, and integration patterns. The role requires excellent problem-solving skills, strong communication, and the ability...
-
Salesforce Marketing Cloud Developer
4 semanas atrás
Lisboa, Lisboa, Portugal Capgemini Tempo inteiroJob Title: Salesforce Marketing Cloud EngineerCapgemini Portugal is seeking a highly skilled Salesforce Marketing Cloud Engineer to join our team in Lisbon. As a key member of our team, you will be responsible for designing, implementing, and maintaining Salesforce Marketing Cloud solutions for our clients.Responsibilities:Collaborate with stakeholders to...
-
Salesforce Service Cloud Engineer
1 semana atrás
Lisboa, Lisboa, Portugal Richemont Tempo inteiroMain ResponsibilitiesThe successful candidate will be responsible for designing, developing, and implementing customized solutions within the Salesforce Service Cloud platform. As a Salesforce Service Cloud Developer, you will work in a global environment with highly distributed teams in different countries and time zones.Key ResponsibilitiesCollaborate with...
-
Software Engineer, Salesforce
5 meses atrás
Lisboa, Portugal Hays Tempo inteiroSoftware Engineer, Salesforce (M/F/D) (M/F) Lisboa Join a Shared Services Centre being set up in Lisbon! Your new Company Our Client is going through a major transformation where digitization and technology development are the keys to success. The Client is looking for people who are motivated by developing services and digital products that makes...
-
Salesforce Senior Engineer
3 meses atrás
Lisboa, Portugal Noesis Portugal Tempo inteiroNoesis is looking for professionals with the following profile: Bachelor's degree or higher in Information Technology or Computer Engineering or related field; Minimum 5 years of experience as a Salesforce Engineer; Previous experience with Salesforce CRM, Salesforce Commerce Cloud and Salesforce Marketing Cloud; Knowledge of Salesforce application...
-
Salesforce Marketing Cloud Developer
2 semanas atrás
Lisboa, Lisboa, Portugal Capgemini Tempo inteiroJob DescriptionSalesforce Marketing Cloud Engineer - LisbonCandidates for this position will leverage Lisbon's tech spirit to infuse it into their brand-new Tech Competence Centre, reinforcing technical capabilities on state-of-the-art technology and responding to the growth of their business.The successful candidate will collaborate with stakeholders to...
-
Salesforce Service Cloud Developer
4 semanas atrás
Lisboa, Lisboa, Portugal Richemont Tempo inteiroMain PurposeRichemont is seeking a skilled Salesforce Service Cloud Developer to support the delivery of client engagement solutions and applications to its Maisons.The successful candidate will join the Richemont LNR (Luxury New Retail) Technology Client Engagement Area Team, playing a pivotal role in a major, multi-Maison, worldwide Salesforce initiative...
-
Salesforce Cloud Consultant
Há 3 dias
Lisboa, Lisboa, Portugal Wireit Tempo inteiroAt WIRE IT, we are looking for a skilled Salesforce Cloud Expert to help us deliver exceptional IT services to our clients. The ideal candidate will have a strong background in Salesforce platform development and administration, as well as experience in Sales, Service, and Marketing Cloud.Key ResponsibilitiesDevelop and administer Salesforce...
-
Arquiteto de Soluções de Cloud de Serviço Salesforce
3 semanas atrás
Lisboa, Lisboa, Portugal Grupo Data Tempo inteiroEstamos a procurar um profissional experiente em Salesforce Service Cloud Solutions Architect para se juntar à nossa equipa em Lisboa, Braga ou Coimbra. O candidato ideal terá experiência de 3 a 4 anos em Salesforce e será capaz de trabalhar em equipa e se inserir numa equipa multinacional.Responsabilidades:Desenvolver e implementar soluções de Cloud...
-
Lisboa, Portugal Tn Portugal Tempo inteirocol-wideJob Description:.Salesforce Marketing Cloud Engineer - LisbonCapgemini Portugal is currently looking for a Salesforce Marketing Cloud Engineer to join one of the worlds most prestigious and innovative companies in the luxury industry.Our Client is the owner of prestigious Maisons distinguished by their craftsmanship, creativity, and technological...
-
Lisboa, Portugal Capgemini Tempo inteiro. Salesforce Marketing Cloud Engineer - Lisbon Capgemini Portugal is currently looking for a Salesforce Marketing Cloud Engineer to join one of the world's most prestigious and innovative companies in the luxury industry. Our Client is the owner of prestigious Maisons distinguished by their craftsmanship, creativity, and technological innovation. Our...
-
Salesforce Service Cloud Developer
3 semanas atrás
Lisboa, Lisboa, Portugal Richemont Tempo inteiroJob Description:Richemont is a leading luxury goods company seeking a talented Salesforce Service Cloud Developer to support the delivery of client engagement solutions and applications to its Maisons. The successful candidate will be part of the Richemont LNR Technology Client Engagement Area Team, working in a global environment with highly distributed...
-
Salesforce Cloud Engineer
1 semana atrás
Lisboa, Lisboa, Portugal Venha Ser #Sanguelaranja Tempo inteiroAbout this roleAqui somos #SangueLaranja, um ecossistema de tecnologia e inovação com expansão global. Nossa cultura é baseada na prática do compartilhamento, senso de comunidade e conhecimento que transforma.Nossa missão é proporcionar experiências incríveis para nossos clientes. Você estará trabalhando em uma equipe dinâmica, entregando...
