Lead, Specialist Se
2 meses atrás
Description The Digital Solution Engineering team is at the forefront of the entire Marketing Automation and Commerce technology landscapes. This collaborative team works closely with sales to uncover real business problems faced by customers and prospects and develops solutions and processes to not only overcome these obstacles but deliver phenomenal digital transformation. From workshops, white-boarding, presentations, demonstration and proof-of-concept builds, this team works closely with all areas of the business and all aspects of a wide technology stack. We're a fast-paced, light-hearted crew that work together to get the job done. Your Responsibilities:
A Digital Solution Engineer at Salesforce plays a crucial role in developing innovative solutions for complex technical and digital marketing&commerce requirements. This role collaborates with sales, professional services, product, as well as prospective and existing customers. Meeting with C-level, Director-level, management-level and user-level customer contacts, the Solution Engineer must be able to easily adapt to each type of conversation, whether it's strategic and high-level, or highly detailed and technical. The highly respected role of the Solution Engineer is seen as the voice of reason, and generally focuses on the following key areas: Solution Development : Work closely with business stakeholders and technical resources to uncover technical challenges and goals relating to data strategy, digital marketing and commerce, to then develop a solution and roadmap for the success of the customer. Build : Showcase through software demonstrations and rapid prototyping how connected experiences come to life with Salesforce Marketing Cloud, Salesforce Commerce Cloud and other Salesforce solutions. This includes the delivery of executive-level software demonstrations, construction of future state customer journey strategies, and developing long term IT roadmaps. Deliver : Deliver an engaging and coherent presentation that connects complex technology to C-level audiences with persuasive story-telling. No dancing required, occasionally some jazz-hands help though. Learn : Stay up-to-date on product development and roadmap, industry trends, and industry news. Sounds easy, it's not. Requirements :
Strong verbal, written, presentation communication skills. Pre-sales consulting experience, ideally focused on digital marketing and/or commerce Experience in B2C industries like Retail, CPG and/or Financial Services Experience with Marketing and Commerce solutions Experience or passion for solutions involving Data and AI to achieve business outcomes Technical Skills on HTML, Javascript, CSS and Mobile technologies. Bachelor's Degree in Information Technology, Computer Science or equivalent work experience. Understanding of digital marketing and commerce best practices. Experience Storytelling, Storyboarding, Technical Solution Design and Architecture. Experience with presentation and prototyping software including Google Slides & Figma. Pitching ideas, presenting to internal/external stakeholders. A passion for solving problems. Salesforce Certifications and/or Trailhead Ranger status is a plus. Understanding of SQL and relational database modelling experience is a plus. Understanding and experience in the Madtech landscape. Enterprise software sales/pre-sales experience. Fluency in Portuguese and English. Spanish is valued. Location: Lisboa
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