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B2B Microsoft Account Management (French Speaker) If living abroad, making international friends and enjoying life in Portugal tempts you, we might be the perfect match We are looking for a person who is ready for challenges. Your responsibilities and impact as B2B Microsoft Account Manager will be: Supporting clients by answering their questions regarding products and services via phone and email Providing solutions for occurring problems Optimizing the client's technical equipment/tools Identifying up-and cross-selling opportunities for existing accounts Directing communication to the management level Gaining market knowledge and informing about Microsoft's competitive advantages Assisting new and former clients with account-related issues and questions Skills, qualifications and interests you need to succeed in this role: You are fluent in French and have a good command of English You have business acumen You have good negotiation skills or want to acquire them You are technically interested You are motivated, reliable, and committed to your work You have a drive for excellence and professionalism You have excellent communication skills You are a real team player and willing to work with many other nationalities What's in it for you? Type of contract: a long-term fixed-term contract, renewable every year Working hours: full-time on rotating shifts (Mon-Fri, 9 AM - 6 PM) Salary conditions (*) – 2 options: Including free accommodation (shared flat, all bills included): 1040€ gross/month (based on level of experience) Excluding accommodation: 1240 gross/month (based on level of experience) For international candidates: Reimbursement of your initial flight expenses after 9 months Airport pick up Yearly two-way flight ticket back to your home country (within the EU) Help with paperwork, opening bank account, etc. upon your arrival Private health insurance included from the first day of contract signature Free Portuguese lessons, cooking classes, sport activities, and social events organized by the company (*) Compensation during training period if successful (4 weeks): 50% of your hourly wages (lower taxes) Your future Company: Is a career in Customer Service what you are looking for? As one of the top 3 leading Technology brands in the world, Microsoft will give you the opportunity to learn and do what you love. You will not only have one of the technology pioneer companies on your curriculum, but you will also learn to work according to their business standards. Microsoft offers different opportunities based on your level of experience and the responsibilities you are ready to take If you are willing to relocate to sunny Lisbon, this is the right opportunity for you #J-18808-Ljbffr