Crm Campaign Manager
Há 1 mês
Hostelworld Group, the global hostel-focussed online booking platform, inspires adventurous minds to meet the world and come back with life-changing stories to tell.
Our customers are not your average tourists, they crave cultural connection and unique experiences that we make possible by providing an unbeatable selection of hostels in unmissable locations – all in the palm of their hand.
It is the social nature and community feel of hostels and their environment, that enable travellers to embrace journeys of discovery, adventure and meaning.
We have more than 13 million reviews across 17,800 hostels in more than 179 countries, making the brand the leading online hub for social travel.
The website operates in 19 different languages and our mobile app in 13 languages.
Founded in 1999 and headquartered in Dublin, Hostelworld has a growing, high-calibre team of 230 people within Technology, Product, Global Markets, HR, Finance & Legal and Marketing Teams across our Dublin, London, Porto, Shanghai and Sydney offices.
Hostelworld is listed on the London Stock Exchange and Dublin Euronext.
ABOUT US Hostelworld Group, the global hostel-focussed online booking platform, inspires adventurous minds to meet the world and come back with life-changing stories to tell.
Our customers are not your average tourists, they crave cultural connection and unique experiences that we make possible by providing an unbeatable selection of hostels in unmissable locations – all in the palm of their hand.
It is the social nature and community feel of hostels and their environment, that enable travellers to embrace journeys of discovery, adventure and meaning.
We have more than 13 million reviews across 17,800 hostels in more than 179 countries, making the brand the leading online hub for social travel.
The website operates in 19 different languages and our mobile app in 13 languages.
Founded in 1999 and headquartered in Dublin, Hostelworld has a growing, high-calibre team of 230 people within Technology, Product, Global Markets, HR, Finance & Legal and Marketing Teams across our Dublin, London, Porto, Shanghai and Sydney offices.
Hostelworld is listed on the London Stock Exchange and Dublin Euronext.
You can read more about our story here .
LOCATION This role is based in Portugal.
We have an office hub in Porto available for those who prefer a hybrid model where you can spend time with colleagues in-person.
You will need to be able to commute to our office hub as required from time to time.
WHO YOU'LL WORK WITH ?? We are seeking a dynamic CRM Campaign Manager to join our team.
In this role, you will own our CRM channel, be responsible for coming up with new CRM campaigns, as well as operationally creating them and managing our CRM tool.
You will also work closely with multiple stakeholders to understand their CRM needs and ensure that these needs are met through effective campaign management.
Our CRM currently consists of email and push notifications, but may expand into other content types in the future.
WHAT YOU'LL DO Work on the team that owns the performance and success of the CRM channel for bookings and new customer acquisition Develop and execute new CRM campaigns to drive customer engagement and retention Contribute to experimentation roadmap and constantly work on improving existing CRM campaigns through A/B testing Work with the CRM, and wider growth teams, to improve our user journeys through CRM and contribute to our CRM social network strategy Manage the operational side of CRM, including building campaigns in Iterable or similar and ensuring that campaigns are executed flawlessly Work closely with stakeholders from across the organization to understand their CRM needs and develop campaigns that meet those needs Monitor campaign performance and adjust as necessary to ensure that campaign goals are met Support ad-hoc and one-off campaigns (like Black Friday, Winter Deals etc) from the CRM perspective and take an active role on those projects Contribute to the overall CRM roadmap and campaign management across all teams requirements WHAT WE'RE LOOKING FOR Experience & Qualifications: 3+ years of experience managing CRM campaigns, preferably in a B2C environment Strong product management skills and ability to manage multiple projects simultaneously Previous experience with CRM reporting and A/B testing is preferred Experience with Iterable, Braze or other CRM systems is preferred Knowledge & Skills: Strong analytical skills and ability to use data to drive campaign decisions Excellent communication skills and ability to work effectively with stakeholders at all levels of the organization Experience building, testing and troubleshooting email and push campaigns, segments and flows in CRM systems like Iterable or similar.
WHAT WE OFFER Competitive salary & benefits Enhanced annual leave plus 3 Wellbeing Days per year Paid family leave (maternity, paternity, surrogacy & adoption) Agile working (plus a Working from Abroad Policy)
Support for your ongoing growth & development Inclusive people policies (sickness, menopause, compassionate and fertility leave) A chance to give back to your local community with 5 paid volunteering days OUR BEHAVIOURS Grow others - We fundamentally believe that investing in growing others benefits everyone, whether it's helping them develop hard or soft skills.
We want learning and growing to be part of our DNA to help makes us a better team, together.
Master it - We are obsessed with our area of expertise and enjoy developing our skills.
We rarely take things at face value; we investigate, interrogate, and always look for 'the why,' and wherever possible, we use data to find the best solution.
Collaborate - We are in it together, for the tough stuff and the celebrations too.
To achieve the best results, we need expertise from all areas of the organisation, and we wholeheartedly welcome diverse thinking.
Adapt - We work fluidly, adapting to new information and the evolving environment while staying committed to our goals.
Innovation and experimentation fuel our projects and we're never afraid to pivot.
Deliver - Our focus is always on the end result; we value outcomes over activity.
We collaborate to deliver work at speed without dropping any of our other behaviours.
We believe in talented and diverse teams that reflect the diversity of our customers and the communities in which we operate.
Everyone brings different perspectives and experiences.
We lay out the above requirements to guide applicants to the experiences that we believe will allow you to be successful in the role.
If you don't meet them all, please consider applying if you think you can still perform the role as described.
-
CRM Campaign Manager
Há 1 mês
Porto, Portugal Hostelworld Group Tempo inteiro**ABOUT US**: Hostelworld Group, the global hostel-focussed online booking platform, inspires adventurous minds to meet the world and come back with life-changing stories to tell. Our customers are not your average tourists, they crave cultural connection and unique experiences that we make possible by providing an unbeatable selection of hostels in...
-
Crm Campaign Manager
Há 1 mês
Porto, Portugal Phiture Tempo inteiroABOUT US Hostelworld Group, the global hostel-focussed online booking platform, inspires adventurous minds to meet the world and come back with life-changing stories to tell. Our customers are not your average tourists, they crave cultural connection and unique experiences that we make possible by providing an unbeatable selection of hostels in unmissable...
-
Crm Campaign Manager
Há 1 mês
Porto, Portugal Hostelworld Group Tempo inteiroABOUT US Hostelworld Group, the global hostel-focussed online booking platform, inspires adventurous minds to meet the world and come back with life-changing stories to tell. Our customers are not your average tourists, they crave cultural connection and unique experiences that we make possible by providing an unbeatable selection of hostels in unmissable...
-
Crm Campaign Manager
2 semanas atrás
Porto, Portugal Phiture Tempo inteiroABOUT USHostelworld Group, the global hostel-focussed online booking platform, inspires adventurous minds to meet the world and come back with life-changing stories to tell. Our customers are not your average tourists, they crave cultural connection and unique experiences that we make possible by providing an unbeatable selection of hostels in unmissable...
-
Crm Campaign Manager
Há 1 mês
Porto, Portugal Hostelworld Group Tempo inteiroABOUT USHostelworld Group, the global hostel-focussed online booking platform, inspires adventurous minds to meet the world and come back with life-changing stories to tell. Our customers are not your average tourists, they crave cultural connection and unique experiences that we make possible by providing an unbeatable selection of hostels in unmissable...
-
Crm Campaign Manager
2 meses atrás
Porto, Portugal Metyis Tempo inteiroThe next step of your career starts here, where you can bring your own unique mix of skills and perspectives to a fast-growing team. Metyis is a global and forward-thinking firm operating across a wide range of industries, developing and delivering AI & Data, Digital Commerce, Marketing & Design solutions and Advisory services. At Metyis, our long-term...
-
Crm Campaign Manager
2 meses atrás
Porto, Portugal Metyis Tempo inteiroThe next step of your career starts here, where you can bring your own unique mix of skills and perspectives to a fast-growing team.Metyis is a global and forward-thinking firm operating across a wide range of industries, developing and delivering AI & Data, Digital Commerce, Marketing & Design solutions and Advisory services. At Metyis, our long-term...
-
Customer Engagement Manager
2 semanas atrás
Porto, Porto, Portugal Hostelworld Group Tempo inteiroAbout UsHostelworld Group is a global online booking platform, connecting adventurous minds with unique experiences. Our customers crave cultural connection and social travel, making us the leading online hub for bookings in 179 countries.Job OverviewWe're seeking an experienced Customer Engagement Manager to join our team. As CRM Campaign Manager, you will...
-
Campaign Executive/Junior Project Manager
4 semanas atrás
Porto, Portugal Vml South Africa Tempo inteiro.Campaign Executive/Junior Project Manager VML Enterprise Solutions Department: Technology Expertise: Technology Location: Porto, Portugal Last Updated: 11/18/2024 Requisition ID: 6734 At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and...
-
Digital CRM Marketing Strategist
Há 1 mês
Porto, Porto, Portugal Hostelworld Group Tempo inteiroHostelworld Group is a global hostel-focussed online booking platform inspiring adventurous minds to connect with the world and return with life-changing stories. Our customers seek cultural connection and unique experiences through our unbeatable selection of hostels in top locations, all accessible at their fingertips.We have over 13 million reviews across...
-
Porto, Portugal Vml South Africa Tempo inteiro.Campaign Executive/Junior Project ManagerVML Enterprise SolutionsDepartment: TechnologyExpertise: TechnologyLocation: Porto, PortugalLast Updated: 11/18/2024Requisition ID: 6734At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse...
-
Senior CRM Business Development Manager
4 semanas atrás
Porto, Porto, Portugal Business Executive Coach Tempo inteiroJob SummaryWe are seeking a highly skilled Senior CRM Business Development Manager to join our team at Business Executive Coach. This is an exciting opportunity for an experienced professional to take on a challenging role and contribute to the growth of our organization.About the RoleThe ideal candidate will have a strong background in CRM management, with...
-
Cybersecurity Campaign Manager
4 semanas atrás
Porto, Porto, Portugal ALTER SOLUTIONS Tempo inteiroJob SummaryThe Cybersecurity Campaign Manager ensures the successful execution of ongoing cybersecurity campaigns, focusing on pentesting initiatives. This role is responsible for delivering high-quality results to top management while fostering collaboration with cross-functional teams.Key ResponsibilitiesDevelop and implement annual cybersecurity campaign...
-
Campaign Executive/Junior Project Manager
3 semanas atrás
Porto, Portugal Vml South Africa Tempo inteiro.Campaign Executive/Junior Project Manager VML Enterprise Solutions Department: Technology Expertise: Technology Location: Porto, Portugal Last Updated: 11/25/2024 Requisition ID: 6734 At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and...
-
Dynamic CRM Marketing Specialist
Há 1 mês
Porto, Porto, Portugal Hostelworld Group Tempo inteiroAt Hostelworld Group, we inspire adventurous minds to meet the world and come back with life-changing stories to tell. Our customers are not your average tourists, they crave cultural connection and unique experiences that we make possible by providing an unbeatable selection of hostels in unmissable locations.We have more than 13 million reviews across...
-
Porto, Portugal VML Tempo inteiro**Who We Are**: At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency,...
-
Campaign Executive/Junior Project Manager
3 semanas atrás
Porto, Portugal Vml South Africa Tempo inteiro.Campaign Executive/Junior Project ManagerVML Enterprise SolutionsDepartment: TechnologyExpertise: TechnologyLocation: Porto, PortugalLast Updated: 11/25/2024Requisition ID: 6734At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse...
-
Porto, Portugal VML South Africa Tempo inteiroCampaign Executive/Junior Project ManagerVML Enterprise SolutionsDepartment: TechnologyExpertise: TechnologyLocation: Porto, PortugalLast Updated: 11/18/2024Requisition ID: 6734At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse...
-
Campaign Executive/Junior Project Manager
3 semanas atrás
Porto, Portugal Vml South Africa Tempo inteiroCampaign Executive/Junior Project Manager VML Enterprise Solutions Department: Technology Expertise: Technology Location: Porto, Portugal Last Updated: 11/25/2024 Requisition ID: 6734 At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and...
-
Campaign Executive/Junior Project Manager
3 semanas atrás
Porto, Portugal Vml South Africa Tempo inteiroCampaign Executive/Junior Project ManagerVML Enterprise SolutionsDepartment: TechnologyExpertise: TechnologyLocation: Porto, PortugalLast Updated: 11/25/2024Requisition ID: 6734At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse...
