French Speaking Customer Advisor
3 meses atrás
.Join one of the largest and most renowned French telecommunications companies, known for its innovation, excellence, and commitment to providing top-notch service to millions of customers. As a leader in the industry, we are constantly evolving to meet the needs of our customers and are looking for passionate individuals to be a part of our journey.Job Description:We are currently seeking a French-Speaking Customer Advisor to join our dynamic team in Porto. This is a fantastic opportunity for someone who is enthusiastic, customer-focused, and fluent in French to develop their career in a supportive and innovative environment.As a Customer Advisor, you will be the first point of contact for our valued French-speaking customers, providing them with exceptional support and assistance. You will handle a variety of customer inquiries, ranging from billing issues to technical support and product information. Your role is to ensure a seamless and positive customer experience, reflecting the company's values and commitment to quality service.Key Responsibilities:Customer Support: Handle inbound calls, emails, and live chat inquiries from French-speaking customers, providing accurate information and resolving issues in a timely and professional manner.Problem Solving: Identify, troubleshoot, and resolve customer concerns related to billing, services, technical support, and product offerings.Product Knowledge: Maintain up-to-date knowledge of our products and services to effectively assist customers and upsell where appropriate.Documentation: Accurately log and document all customer interactions and actions taken in our CRM system to ensure seamless communication and follow-up.Feedback: Proactively identify trends in customer feedback and share insights with the management team to improve our products, services, and processes.Collaboration: Work closely with other departments, such as technical support and billing, to ensure that customer issues are resolved promptly and effectively.Compliance: Ensure compliance with company policies, procedures, and regulatory requirements during all customer interactions.Qualifications:Fluent in French (both written and spoken) is a must. Strong communication skills in English are also highly desirable.Excellent Communication Skills: Clear and articulate communication skills with a strong focus on customer service.Customer Service Orientation: A passion for delivering exceptional customer service and a proactive approach to problem-solving.Basic Technical Skills: Comfortable using computer systems and software, with the ability to learn new tools quickly.Adaptability and Resilience: Ability to handle challenging customer situations with patience, empathy, and professionalism.Previous Experience: Prior experience in customer service, call center, or telecommunications is an advantage, but not a requirement.Availability: Must be based in Porto and willing to work on-site in a fully office-based environment
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French Speaking Customer Advisor
3 meses atrás
Porto, Portugal Talingual Tempo inteiroAre you ready to take on your next challenge in the beautiful city of PORTO? We are looking for fluent FRENCH speakers who would like to work in an international environment. This position will be for our client – a global outsourcing partner - and is based in their offices in the coastal city of PORTO in the northwest of Portugal. If you like the sun and...
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French Speaking Customer Advisor
3 meses atrás
Porto, Portugal Eco Plus Solutions Ab Tempo inteiro.Join one of the largest and most renowned French telecommunications companies, known for its innovation, excellence, and commitment to providing top-notch service to millions of customers. As a leader in the industry, we are constantly evolving to meet the needs of our customers and are looking for passionate individuals to be a part of our journey. Job...
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French Speaking Customer Advisor
3 meses atrás
Porto, Portugal Talingual Tempo inteiroAre you ready to take on your next challenge in the beautiful city of PORTO? We are looking for fluent FRENCH speakers who would like to work in an international environment. This position will be for our client – a global outsourcing partner - and is based in their offices in the coastal city of PORTO in the northwest of Portugal. If you like the sun and...
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Customer Service Advisor
Há 1 mês
Porto, Portugal Careerxtra Tempo inteiroWe are working with a leading Outsourcing/BPO consultancy who is seeking to onboard a French-speaking Customer Service Advisor to join their teams in Porto.Position: Customer Service AdvisorLocation: Porto, PortugalEmployment type: Permanent contractRemuneration: Base salary + bonusesDUTIES AND RESPONSIBILITIES:Customer support to French-speaking customers...
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Porto, Porto, Portugal Eco Plus Solutions Ab Tempo inteiroCustomer Advisor - French LanguageWe are seeking a highly motivated and customer-focused individual to join our team as a French Language Customer Advisor. As a key member of our customer support team, you will be responsible for providing exceptional support to our French-speaking customers, handling a variety of inquiries and resolving issues in a timely...
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Porto, Porto, Portugal Eco Plus Solutions Ab Tempo inteiroCustomer Advisor - French LanguageWe are seeking a highly skilled and customer-focused French Language Customer Advisor to join our team in Porto. As a key member of our customer support team, you will be responsible for providing exceptional support and assistance to our valued French-speaking customers.Key Responsibilities:Handle inbound calls, emails, and...
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French Speaking Customer Service Representative
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Porto, Porto, Portugal Eco Plus Solutions AB Tempo inteiroJob Description:We are currently seeking a French-Speaking Customer Advisor to join our dynamic team in Portugal. This is a fantastic opportunity for someone who is enthusiastic, customer-focused, and fluent in French to develop their career in a supportive and innovative environment.Key Responsibilities:Customer Support: Handle inbound calls, emails, and...
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French Speaking Customer Advisor
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Porto, Portugal Cross Border Talents Tempo inteiroJoin one of the world's leading telecommunications companies at our vibrant Porto office.We are renowned for delivering exceptional customer experiences and innovative communication solutions.Our team is dedicated to maintaining high standards of service, fostering a dynamic work environment, and supporting professional growth.We are now seeking enthusiastic...
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French-Speaking Customer Advisor For A Telecom Company
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Porto, Portugal Cross Border Talents Tempo inteiroAre you passionate about providing exceptional customer service? Do you thrive in a dynamic and fast-paced environment? Join our client's team as a French-Speaking Customer Advisor for a telecommunication company in Porto (onsite) and help in delivering outstanding support to their valued customers.Key Responsibilities:Assist Customers Across Various...
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Porto, Porto, Portugal Eco Plus Solutions Ab Tempo inteiroCustomer Support Role - French SpeakerWe are seeking a highly skilled and customer-focused French-speaking Customer Advisor to join our dynamic team at Eco Plus Solutions Ab. As a key member of our customer support team, you will be responsible for providing exceptional support and assistance to our valued French-speaking customers.Key...
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French Speaking Customer Advisor
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Porto, Portugal Eco Plus Solutions Ab Tempo inteiroJoin one of the largest and most renowned French telecommunications companies, known for its innovation, excellence, and commitment to providing top-notch service to millions of customers. As a leader in the industry, we are constantly evolving to meet the needs of our customers and are looking for passionate individuals to be a part of our journey.Job...
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French Speaking Customer Advisor
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Porto, Portugal Eco Plus Solutions Ab Tempo inteiroJoin one of the largest and most renowned French telecommunications companies, known for its innovation, excellence, and commitment to providing top-notch service to millions of customers.As a leader in the industry, we are constantly evolving to meet the needs of our customers and are looking for passionate individuals to be a part of our journey.Job...
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French Speaking Customer Advisor
3 meses atrás
Porto, Portugal Eco Plus Solutions AB Tempo inteiroJoin one of the largest and most renowned French telecommunications companies, known for its innovation, excellence, and commitment to providing top-notch service to millions of customers. As a leader in the industry, we are constantly evolving to meet the needs of our customers and are looking for passionate individuals to be a part of our journey. Job...
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Porto, Porto, Portugal Cross Border Talents Tempo inteiroCustomer Support Representative (French-Speaking)Are you a French language expert looking for a challenging role in customer service? We are seeking a skilled Customer Support Representative to join our team in Porto, Portugal. As a key member of our customer support team, you will be responsible for providing top-notch support to our French-speaking...
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French-Speaking Customer Support Representative In Porto
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Porto, Portugal Cross Border Talents Tempo inteiroFrench-Speaking Customer Support Representative in Porto Are you fluent in French and passionate about providing exceptional customer service? Join our team in Porto as a Customer Support Representative and help us deliver top-notch support to our French-speaking customers! Position: Customer Support Representative (French-Speaking) Location : Porto,...
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Porto, Portugal Cross Border Talents Tempo inteiroFrench-Speaking Customer Support Representative in Porto Are you fluent in French and passionate about providing exceptional customer service? Join our team in Porto as a Customer Support Representative and help us deliver top-notch support to our French-speaking customers!Position: Customer Support Representative (French-Speaking)Location: Porto,...
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French Speaking Customer Travel Advisor
4 semanas atrás
Porto, Portugal Talingual Tempo inteiroAre you ready to take on your next challenge in the amazing city of Porto? We are looking for fluent FRENCH speakers who would like to work in an international environment. This position will be for our client – a global outsourcing partner - and is based in their offices in the beautiful city of Porto.As a Customer Travel Advisor, you will represent the...
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French Speaking Customer Travel Advisor
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Porto, Portugal Talingual Tempo inteiroAre you ready to take on your next challenge in the amazing city of Porto? We are looking for fluent FRENCH speakers who would like to work in an international environment. This position will be for our client – a global outsourcing partner - and is based in their offices in the beautiful city of Porto.As a Customer Travel Advisor, you will represent the...
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Customer Service Advisor
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Porto, Portugal DKR Tempo inteiroDavid Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a French-speaking Customer Service Advisor to join their teams in Porto. Position: Customer Service Advisor Location: Porto, Portugal Work model: On-site Employment type: permanent contract Remuneration: Base salary + bonuses **DUTIES AND...
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Porto, Porto, Portugal Cross Border Talents Tempo inteiroCustomer Service Role OverviewWe are seeking a French-Speaking Customer Advisor to join our team at a telecommunication company in Porto. As a key member of our customer support team, you will be responsible for delivering exceptional service to our customers.Key Responsibilities:Assist customers across various channels, including phone and other...