Technical Account Manager
Há 5 dias
Why Join SemasioWe are a dynamic global company with access to the world's most progressive audiences and the most comprehensive contextual platform available, our industry-leading advertising solutions are trusted by Fortune 500 companies and emerging brands to increase reach, boost efficiency, and maximize ROI.Our team is global, located in the US, UK, Portugal, Germany and Denmark. We remain tight-knit across time zones through open communication and consistent collaboration. We care about cultivating an inclusive, approachable and ambitious culture while having fun along the way. We believe diversity fosters creativity, innovation and a sense of community.Join us in our mission to lead the privacy-first performance revolution.If this sparks curiosity, then read onYour RoleSemasio is a Unified Targeting provider that enables digital marketers to reach their target audience by seamlessly combining Audience and Contextual targeting. Our clients are leading global media agencies, brands and publishers, and we operate globally within the NAM, EMEA and APAC regions.As a Technical Account Manager (TAM) - Operational, you will play a pivotal role in implementing, optimizing, and supporting our ad tech solutions for clients across the EMEA, APAC, and NAM regions. Your responsibilities will span from creating accurate and scalable taxonomies to collaborating with cross-functional teams to drive continuous improvement.Day to DayAssist client-facing teams: Support client-facing teams by optimizing targeting solutions and addressing client needs effectivelyTaxonomy Development and Optimization: Enhance and analyze the effectiveness of our top-performing Always-On Taxonomies to maximize efficiency and ensure the quality and reach of targets to meet client expectationsTechnical Assurance and Support: Ensure data availability and stability, addressing any technical issues that arise promptly and provide effective technical support through a ticketing system, resolving issues efficientlyGlobal Optimization: Improve the availability and cleanliness of our offerings on a global scale and ensure our data stands out and is easily discoverable, highlighting its unique valueUser Interface Maintenance: Enhance the user experience on our SaaS platform, ensuring it meets client needs and industry standardsCreate Accurate and Scalable Taxonomies : Develop accurate and scalable taxonomies for all clients and partnersOptimize Performance: Enhance the effectiveness of our top-performing Always-On Taxonomies across different marketsExecute various partner projects, ensuring timely delivery and adherence to project specificationsProvide technical support and troubleshooting assistance to partners, clients and internal teams, addressing issues promptly and effectively through a ticketing systemPreferred ExperienceBachelor's degree in Computer Science, Engineering, Marketing, or related fieldTechnical Account or Business Development experienceTechnical background with expertise in ad serving platforms, programmatic advertising, and data management platformsExperience or interest in online marketingExcellent communication, negotiation, and presentation skillsFluency in English and Portuguese, both written and spokenPerks & BenefitsCompetitive salaryHealth InsuranceFlexible working hoursRemote work optionsHalf-day fridays, to start your weekend early25 days paid time off + extra days offA fun, global team and a flat structureTeam activities and volunteering daysA spacious office, right in the center of Porto (close to Casa da Música)And all the other usual things – free snacks & drinks, team activities, office events, etc.#J-18808-Ljbffr
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Porto, Porto, Portugal ALSO Holding Tempo inteiroPorto:We currently are active in 30 countries in Europe and in a total of 144 countries worldwide via PaaS partners.We are looking for a skilled, hands-on and highly experienced Technical Account Manager to join our Team in Portugal.We offer you a dynamic environment and the opportunity to work in agile, motivated and experienced international team with...
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