(French) Customer Success Executive
3 meses atrás
Type of position
Full-time position
Hybrid
Key languages
Fluent level of French
Advanced English
Sector
Customer Service / Sales
About our Client
This is an incredible opportunity for a relationship focused individual, with a great attitude and passion for service. The ideal candidate loves talking to people, is at ease communicating in English & French.
You will be responsible for turning customers into passionate Brand Ambassadors for this pioneer company in the leisure industry
The offer
Communicate with customers and clients via phone, email, Skype and chat
Maintain partnerships and use every upselling opportunity wisely
Provide knowledgeable answers to questions about product, pricing and availability
Record specific details & ensure actions taken on each and every case
Work with internal departments to meet customers' needs
Data entry in various platforms
Upselling and cross-selling techniques
Ensure all clients are aware of the company's innovations
Being an ambassador for the company
Requirements
Excellent communication skills, verbal and written in English and French
Stress-resilience, flexible approach to people
Ability to multi-task, organize, and prioritize work
Experience in Customer Service or Sales will be valued
Benefits
Competitive Salary
Monthly meal allowance
Monthly performance bonuses
Healthcare benefits
Be a part of a unique, energetic and dynamic team where you will find plenty of growth opportunities
The Process
Submit your application and don't forget to send an updated CV
Get a call by our Recruitment Specialist
Start your interview process
Get selected
Start your journey
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