German/English Customer Support Consultant

2 semanas atrás


Faro, Portugal Work International Tempo inteiro

Ready to lead a dynamic sales operations team from the comfort of your home? We're seeking a strategic Operations Director to streamline our processes and drive performance for a fast-growing sales organization.
Your Mission: Day to Day Responsibilities
Oversee daily operations, ensuring smooth systems, processes, and workflows.
Optimize sales team performance through KPI tracking, goal-setting, and feedback.
Develop scalable onboarding, training, and management processes for sales reps.
Collaborate with leadership to align operational strategies with growth objectives.
Ensure cross-departmental coordination (Sales, HR, IT) to support operational success.
Drive initiatives to improve operational efficiency and eliminate bottlenecks.
Manage budgets, ensuring resources are utilized cost-effectively.
Handle recruitment, team management, and HR tasks for the operations team.
Your Toolbox: Skills to be Successful
Proven experience in an Operations Director role, especially within a sales-focused company.
In-depth knowledge of sales processes and operational management.
Strong organizational and problem-solving abilities.
Ability to juggle multiple projects in a fast-paced, remote environment.
Excellent leadership and communication skills.
Experience working remotely is a bonus
Your Perks: What's in it for you
Working completely remote
15 Paid leave days
Quarterly bonus
Yearly salary increase policy (based on performance)
Long-term position with the opportunity to grow in a stable and growing Agency
Great opportunity to grow
You'll be joining a high-level and fast-paced team
Why Adaptive Teams?
At Adaptive Teams, we don't just fill positions – we create pathways to success. Whether you're a seasoned pro or just starting out, we're here to help you grow, innovate, and make an impact. If you're looking for exciting opportunities and a team that's as passionate as you are, this is the place to be.
What to Expect from Our Application Process?
Once you apply, you'll receive an email guiding you through the next steps, including an assessment tailored to the role. After that, we'll ask you a few brief questions about your experiences and work style—this is your opportunity to showcase what makes you unique and how you approach challenges. Be sure to check your inbox (and your spam folder, just in case) for further instructions.
We understand your time is valuable, so we strive to keep the assessments under 45 minutes whenever possible, though some roles may require a slightly longer time investment. Once selected, you'll have the chance to schedule an interview with our team. We aim to make the process as smooth and transparent as possible, so you'll always know where you stand.

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