Sports Retail Customer Service Agent
3 meses atrás
You are ready to show your fashion expertise? A big sportswear brand is looking for support for their customer service team. Be responsible for the needs of the customers and find the best solution to make them happy again. You appreciate the quality of products and services. Do you know what makes the difference? Show this in the contact with customers and try to keep their satisfaction.
Your responsibilities and impact as a Sports Retail Customer Service Agent will be:
Being a mentor to consumers in different fields (there are several projects)
Providing the best possible answers and solutions to questions and concerns from customers in the way you are the most confident with: over the phone, via e-mail or social media;
Identify new business opportunities by cross and upselling
Delivering calm and resourceful troubleshooting for customer queries regarding their shopping experience;
Being in contact with other departments and redirecting related cases and issues to related departments.
Skills, qualifications and interests you need to succeed in this role:
Speaking a native level of French and at least a B2 level in English
Knowing the value and impact that a good customer experience can create
Being an attentive listener, comfortable and skilful at communicating with people
Enjoy being energetic, innovative and working proactively at a fast pace
Getting excited about intercultural communication and the expatriate lifestyle
Are already living in or willing to relocate to Lisbon for an international career and life experience.
What's in it for you?
Type of Contract: 12 months contract (renewable)
Working Hours: 40h/week; 5 days/week in rotative shifts from Mon-Sat from 7 AM to 10 PM
Training fully paid (approx. 3 weeks)
Extra Perks:
Private health insurance from day 1
International environment with team building events etc
Relocation Package
Your Future Company:
This fast-growing multinational company has more than 50,000 employees helping over 500 globally acknowledged brands to provide a first-rate customer service experience. Combining technology with a human touch they achieved a worldwide presence and credibility in the outsourcing scene. They are welcoming new talents to join them in their office in Lisbon.
#J-18808-Ljbffr
-
Sports Retail Customer Service Representative
4 semanas atrás
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroJob Title: Sports Retail Customer Service AgentYour role as a Sports Retail Customer Service Agent will be to provide exceptional customer experiences, ensuring that every interaction is positive and memorable.Key Responsibilities:Act as a mentor to customers, guiding them through various projects and initiatives.Provide accurate and timely responses to...
-
Sports Retail Customer Service Agent
6 meses atrás
Lisboa, Portugal Blu Selection Tempo inteiroYou are ready to show your fashion expertise? A big sportswear brand is looking for support for their customer service team. Be responsible for the needs of the customers and find the best solution to make them happy again. You appreciate the quality of products and services. Do you know what makes the difference? Show this in the contact with customers and...
-
Sports Retail Customer Service Agent
5 meses atrás
Lisboa, Portugal Blu Selection Tempo inteiroYou are ready to show your fashion expertise? A big sportswear brand is looking for support for their customer service team. Be responsible for the needs of the customers and find the best solution to make them happy again. You appreciate the quality of products and services. Do you know what makes the difference? Show this in the contact with customers and...
-
Sports Retail Customer Service Agent
6 meses atrás
Lisboa, Portugal Blu Selection Tempo inteiroAre you ready to show your fashion expertise? A big sportswear brand is looking for support for their customer service team. Be responsible for the needs of the customers and find the best solution to make them happy again. You appreciate the quality of products and services. Do you know what makes the difference? Show this in the contact with customers and...
-
Sports Retail Customer Service Agent
3 meses atrás
Lisboa, Portugal Blu Selection Tempo inteiroYou are ready to show your fashion expertise? A big sportswear brand is looking for support for their customer service team. Be responsible for the needs of the customers and find the best solution to make them happy again. You appreciate the quality of products and services. Do you know what makes the difference? Show this in the contact with customers and...
-
Sports Retail Customer Service Agent
Há 1 mês
Lisboa, Portugal Blu Selection Tempo inteiroYou are ready to show your fashion expertise? A big sportswear brand is looking for support for their customer service team. Be responsible for the needs of the customers and find the best solution to make them happy again. You appreciate the quality of products and services. Do you know what makes the difference? Show this in the contact with customers and...
-
Sports Retail Customer Service Representative
4 semanas atrás
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroAbout the RoleWe are seeking a highly skilled and enthusiastic Sports Retail Customer Service Agent to join our team in Lisbon. As a key member of our customer service team, you will be responsible for providing exceptional customer experiences and ensuring that our customers receive the best possible support.Key ResponsibilitiesProvide top-notch customer...
-
Sports Retail Customer Service Agent
3 meses atrás
Lisboa, Portugal Blu Selection Tempo inteiroYou are ready to show your fashion expertise? A big sportswear brand is looking for support for their customer service team. Be responsible for the needs of the customers and find the best solution to make them happy again. You appreciate the quality of products and services. Do you know what makes the difference? Show this in the contact with customers and...
-
Sports Retail Customer Service Agent In Lisbon
2 meses atrás
Lisboa, Portugal Blu Selection Tempo inteiroYour responsibilities and impact as a Sports Retail Customer Service Agent will be:Being a mentor to consumers in different fields (there are several projects)Providing the best possible answers and solutions to questions and concerns from customers in the way you are the most confident with: over the phone, via e-mail or social media;Identify new business...
-
Sports Retail Customer Service Representative
4 semanas atrás
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroCustomer Service Role OverviewYou will be responsible for providing exceptional customer service to clients in the sports retail industry. Your primary goal will be to ensure customer satisfaction by resolving queries and concerns in a timely and professional manner.Key Responsibilities:Provide expert advice and guidance to customers on various products and...
-
Sports Retail Customer Service Representative
4 semanas atrás
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroKey Responsibilities:As a Sports Retail Customer Service Representative, you will be responsible for delivering exceptional customer experiences through various channels, including phone, email, and social media. Your primary goal will be to provide accurate and timely solutions to customer inquiries, ensuring a high level of satisfaction and loyalty.Key...
-
Customer Service Representative in Retail
4 semanas atrás
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroCustomer Service Agent in RetailAre you interested in working in a dynamic and global environment? As part of our team, you will work with a diverse range of nationalities and backgrounds. We offer a company culture that values employee growth and development, with opportunities to learn and advance professionally and personally.Key Responsibilities:Provide...
-
Retail Customer Support Agent
2 semanas atrás
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroAbout UsBlu Selection is a multinational organization recognized for providing top-notch sales and customer service solutions worldwide.Your RoleAs a Customer Service Agent, you will be part of a global team of over 80 nationalities, working with a diverse range of customers and internal stakeholders.Your ResponsibilitiesKey tasks include:Providing support...
-
Spanish Speaking Customer Service Agent
7 meses atrás
Lisboa, Portugal Patrique Mercier Recruitment Tempo inteiro¡Hola, amigos! Are you passionate about providing excellent customer service? Do you have a knack for solving problems? If you're a natural communicator who's eager to help others, then we have the perfect role for you! We're on the hunt for a Spanish Speaking Customer Service Agent to join our team in beautiful Lisboa. As a Spanish Speaking Customer...
-
Customer Service Representative in Retail
4 semanas atrás
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroJoin Our Team as a Customer Service Agent in LisbonWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Agent in Lisbon. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.Key...
-
Retail Customer Service Agent
3 meses atrás
Lisboa, Portugal Blu Selection Tempo inteiroYou love pets and want to share your knowledge with other people?You are interested in being part of a multicultural team in a company which works alongside well-known brands?You want to relocate to the beautiful capital of Portugal – Lisbon?Then this could be the perfect opportunity for you to have your experience of a lifetime!Your responsibilities and...
-
Polish Speaking It/customer Service Agent
7 meses atrás
Lisboa, Portugal Patrique Mercier Recruitment Tempo inteiroHey there! We’re on the lookout for a Polish Speaking IT/Customer Service Agent! Sound like you? Keep reading! **Role Description**: As our IT/Customer Service Agent, you'll be our first line of tech support, helping our users navigate their way through any technical hiccups. On a daily basis, you'll be troubleshooting issues, providing solutions, and...
-
Swedish Customer Service Agent for Big Fashion
6 meses atrás
Lisboa, Portugal Patrique Mercier Recruitment Tempo inteiroHej hej! Are you a fan of fashion and want to work from the comfort of your home? We are looking for a Swedish Customer Service Agent for a big fashion website, based in lovely Lisboa. Even better, you can do this job from anywhere in the city as it's a fully remote role! ? **Role Description**: As a Swedish Customer Service Agent, you'll be the first point...
-
Customer Support Agent
5 meses atrás
Lisboa, Portugal Cross Borders Talents Tempo inteiro**We from Cross Border Talents are looking for Italian speakers for the role of Customer Support Agent, to work in Lisbon.** **Your Role as a Customer Support Agent** - Answer to inbound calls and customer inquiries - Answering phone inquiries and providing support and direction to customers and resolving customer service issues in a timely and empathetic...
-
Customer Service Representative in Retail
4 semanas atrás
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroAre you interested in working in a dynamic retail environment?As part of a global community, you will work with a diverse range of nationalities and backgrounds.You will work for a company that values its employees, offering opportunities to learn and grow professionally and personally.Your responsibilities and impact as a Customer Service Agent will be:In...