Sports Retail Customer Service Agent

6 meses atrás


Lisboa, Portugal Blu Selection Tempo inteiro

You are ready to show your fashion expertise? A big sportswear brand is looking for support for their customer service team. Be responsible for the needs of the customers and find the best solution to make them happy again. You appreciate the quality of products and services. Do you know what makes the difference? Show this in the contact with customers and try to keep their satisfaction.

Tasks

Your responsibilities and impact as an a Sports Retail Customer Service Agent will be:

- Being a mentor to consumers in different fields (there are several projects)
- Identify new business opportunties by cross and upselling
- Delivering calm and resourceful troubleshooting for customer queries regarding their shopping experience;
- Being in contact with other departments and redirecting related cases and issues to related departments.

Is customer service a new field that you want to gain expertise and achieve your career goals? The good news is that this company is recruiting based on soft skills, regardless of your field of studies -they will train you in every aspect of the job.

**Requirements**:
Skills, qualifications and interests you need to succeed in this role:

- Speaking a native level of German and at least a B2 level in English
- Knowing the value and impact that a good customer experience can create
- Being an attentive listener, comfortable and skilful at communicating with people
- Enjoy being energetic, innovative and working proactively at a fast pace
- Getting excited about intercultural communication and the expatriate lifestyle
- Are already living in or willing to relocate to Lisbon for an international career and life experience.

**Benefits**:
What’s in it for you?
- Type of Contract: 12 months contract (renewable)
- Working Hours: 40h/week; 5 days/week in rotative shifts from Mon-Sat from 7 AM to 10 PM
- Training fully paid (approx. 3 weeks)
- Salary Conditions(\*): 1235 € gross/month + 150€ gross/month performance bonus + meal vouchers (6€/work day)
- Extra Perks:

- Private health insurance from day 1
- International environment with team building events etc,

**Your Future Company**:
This fast-growing multinational company has more than 50.000 employees helping over 500 globally acknowledged brands to provide a first-rate customer service experience. Combining technology with a human touch they achieved a worldwide presence and credibility in the outsourcing scene. They are welcoming new talents to join them in their office in Lisbon.

Is this project not the best fit for you? Feel free to check our other opportunities for German speakers in Spain or send us your CV to be considered for other projects or future opportunities.



  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Job Title: Sports Retail Customer Service AgentYour role as a Sports Retail Customer Service Agent will be to provide exceptional customer experiences, ensuring that every interaction is positive and memorable.Key Responsibilities:Act as a mentor to customers, guiding them through various projects and initiatives.Provide accurate and timely responses to...


  • Lisboa, Portugal Blu Selection Tempo inteiro

    You are ready to show your fashion expertise? A big sportswear brand is looking for support for their customer service team. Be responsible for the needs of the customers and find the best solution to make them happy again. You appreciate the quality of products and services. Do you know what makes the difference? Show this in the contact with customers and...


  • Lisboa, Portugal Blu Selection Tempo inteiro

    Are you ready to show your fashion expertise? A big sportswear brand is looking for support for their customer service team. Be responsible for the needs of the customers and find the best solution to make them happy again. You appreciate the quality of products and services. Do you know what makes the difference? Show this in the contact with customers and...


  • Lisboa, Portugal Blu Selection Tempo inteiro

    You are ready to show your fashion expertise? A big sportswear brand is looking for support for their customer service team. Be responsible for the needs of the customers and find the best solution to make them happy again. You appreciate the quality of products and services. Do you know what makes the difference? Show this in the contact with customers and...


  • Lisboa, Portugal Blu Selection Tempo inteiro

    You are ready to show your fashion expertise? A big sportswear brand is looking for support for their customer service team. Be responsible for the needs of the customers and find the best solution to make them happy again. You appreciate the quality of products and services. Do you know what makes the difference? Show this in the contact with customers and...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    About the RoleWe are seeking a highly skilled and enthusiastic Sports Retail Customer Service Agent to join our team in Lisbon. As a key member of our customer service team, you will be responsible for providing exceptional customer experiences and ensuring that our customers receive the best possible support.Key ResponsibilitiesProvide top-notch customer...


  • Lisboa, Portugal Blu Selection Tempo inteiro

    You are ready to show your fashion expertise? A big sportswear brand is looking for support for their customer service team. Be responsible for the needs of the customers and find the best solution to make them happy again. You appreciate the quality of products and services. Do you know what makes the difference? Show this in the contact with customers and...


  • Lisboa, Portugal Blu Selection Tempo inteiro

    You are ready to show your fashion expertise? A big sportswear brand is looking for support for their customer service team. Be responsible for the needs of the customers and find the best solution to make them happy again. You appreciate the quality of products and services. Do you know what makes the difference? Show this in the contact with customers and...


  • Lisboa, Portugal Blu Selection Tempo inteiro

    Your responsibilities and impact as a Sports Retail Customer Service Agent will be:Being a mentor to consumers in different fields (there are several projects)Providing the best possible answers and solutions to questions and concerns from customers in the way you are the most confident with: over the phone, via e-mail or social media;Identify new business...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Customer Service Role OverviewYou will be responsible for providing exceptional customer service to clients in the sports retail industry. Your primary goal will be to ensure customer satisfaction by resolving queries and concerns in a timely and professional manner.Key Responsibilities:Provide expert advice and guidance to customers on various products and...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Key Responsibilities:As a Sports Retail Customer Service Representative, you will be responsible for delivering exceptional customer experiences through various channels, including phone, email, and social media. Your primary goal will be to provide accurate and timely solutions to customer inquiries, ensuring a high level of satisfaction and loyalty.Key...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Customer Service Agent in RetailAre you interested in working in a dynamic and global environment? As part of our team, you will work with a diverse range of nationalities and backgrounds. We offer a company culture that values employee growth and development, with opportunities to learn and advance professionally and personally.Key Responsibilities:Provide...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    About UsBlu Selection is a multinational organization recognized for providing top-notch sales and customer service solutions worldwide.Your RoleAs a Customer Service Agent, you will be part of a global team of over 80 nationalities, working with a diverse range of customers and internal stakeholders.Your ResponsibilitiesKey tasks include:Providing support...


  • Lisboa, Portugal Patrique Mercier Recruitment Tempo inteiro

    ¡Hola, amigos! Are you passionate about providing excellent customer service? Do you have a knack for solving problems? If you're a natural communicator who's eager to help others, then we have the perfect role for you! We're on the hunt for a Spanish Speaking Customer Service Agent to join our team in beautiful Lisboa. As a Spanish Speaking Customer...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Join Our Team as a Customer Service Agent in LisbonWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Agent in Lisbon. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.Key...


  • Lisboa, Portugal Blu Selection Tempo inteiro

    You love pets and want to share your knowledge with other people?You are interested in being part of a multicultural team in a company which works alongside well-known brands?You want to relocate to the beautiful capital of Portugal – Lisbon?Then this could be the perfect opportunity for you to have your experience of a lifetime!Your responsibilities and...


  • Lisboa, Portugal Patrique Mercier Recruitment Tempo inteiro

    Hey there! We’re on the lookout for a Polish Speaking IT/Customer Service Agent! Sound like you? Keep reading! **Role Description**: As our IT/Customer Service Agent, you'll be our first line of tech support, helping our users navigate their way through any technical hiccups. On a daily basis, you'll be troubleshooting issues, providing solutions, and...


  • Lisboa, Portugal Patrique Mercier Recruitment Tempo inteiro

    Hej hej! Are you a fan of fashion and want to work from the comfort of your home? We are looking for a Swedish Customer Service Agent for a big fashion website, based in lovely Lisboa. Even better, you can do this job from anywhere in the city as it's a fully remote role! ? **Role Description**: As a Swedish Customer Service Agent, you'll be the first point...

  • Customer Support Agent

    5 meses atrás


    Lisboa, Portugal Cross Borders Talents Tempo inteiro

    **We from Cross Border Talents are looking for Italian speakers for the role of Customer Support Agent, to work in Lisbon.** **Your Role as a Customer Support Agent** - Answer to inbound calls and customer inquiries - Answering phone inquiries and providing support and direction to customers and resolving customer service issues in a timely and empathetic...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Are you interested in working in a dynamic retail environment?As part of a global community, you will work with a diverse range of nationalities and backgrounds.You will work for a company that values its employees, offering opportunities to learn and grow professionally and personally.Your responsibilities and impact as a Customer Service Agent will be:In...