Crm Developer

2 semanas atrás


Lisboa, Portugal Michael Page Portugal Tempo inteiro

Crm Developer - Technical Leader  (m/f)Referencia: JN -********
Adicionado em 30.08.2024
Sobre os nossos clientes
* Our client is international client focus on Education area. Descriçao da oferta This client is looking for an CRM Developer - Technical Leader with a lot of experience with implementation projects using Microsoft Dynamics 365.
Description Lead the technical aspects of configuring and customizing Microsoft Dynamics 365 to meet the specific needs of Marketing, Sales, Customer Care, and the Academic Information System; Collaborate with cross-functional teams to gather functional and technical requirements and implement CRM and academic system solutions; Support the procurement process of the implementation phases; Provide technical guidance, and train key users and team members; Analyze data, track key performance indicators (KPIs) and make data-driven recommendations for process improvements; Manage and maintain CRM and academic data integrity, ensuring accurate and up-to date information; Stay up to date with industry trends and best practices in CRM, academic information systems, and the selected CRM Solution. Profile Bachelor's degree in Computer Science, Engineering, or related field preferred; Proven experience (4+ years) as a CRM Specialist, with a strong focus on Microsoft Dynamics 365; Knowledge of Sales, Customer Care, and Academic Information System processes and best practices; Proficiency in configuring and customizing Microsoft Dynamics 365, including workflows, dashboards, and reports; Excellent communication and interpersonal skills to effectively collaborate with diverse stakeholders both in English and Portuguese (Portugal); Strong analytical and problem-solving abilities; Ability to work independently and collaboratively in a team environment. 8. Microsoft Dynamics 365 certification is a plus. Job Offer Great opportunity to join an international company; Great opportunity to join an dynamic team. O que procuramos
CRM Developer; Microsoft Dynamics 365 Consultant; Microsoft Dynamics 365 Developer; Developer; Dynamics 365 Developer
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