CRM Assistant

6 meses atrás

Lisboa, Portugal Trust Absolutely Tempo inteiro

Av. da Liberdade 245,1B 1250-143 Lisboa +351 21 923 3205

CRM Assistant - Trust Absolutely

**About us**

Trust Absolutely is a part of the Transcend Group, dedicated to real estate mediation.

It is a real estate agency that ensures the client gets the best value with their investment. We work directly with reputable developers, providing incomparable design and living qualities.

We endeavor to find the most suitable home for you based on your needs and desires, from the many selections of various project types in multiple cities in Portugal by our partnering developers.

**About the role**

We are looking for a CRM assistant to administrate the commercial operations on a daily basis. The success of this role is to be sensitive with information and diligently provide administrative and commercial support to the real estate team.

Location
- Av Liberdade 245 1B, 1250-143 Lisboa

Terms
- Permeant Full time position

Salary/ Rate
- Depends on years of experience

Requirement
- Weekend work is rare but can occasionally be necessary

Start Date
- Immediate

**Responsibilities**
- Listings entry process: prior analysis of properties documentation and real estate mediation agreements for submission to a Solicitor
- Inserting properties into the real estate CRM platform, writing texts about the properties and translating them into English
- Contacting real estate owners concerning the listing administrative process
- Assigning potential buyers leads to real estate consultants
- Preparing and maintaining several maps (Excel) necessary for the management and control of activity
- Excellent communication and multi-tasking skills
- Fluent in Portuguese and English, other languages are a plus
- Masters Office tools (Excel, PowerPoint, Word), Adobe Creative Suite (Photoshop, Indesign, Illustrator) is a plus
- 1 years minimum as administrative assistant

**Compensation Package**
- Medical & Health Insurance
- Public Transportation Subsidy (30€)
- Training (internal and external)

**Contact us to apply**

**Offer/ Memo**

**Goals & Compensation**

To have a fair exchange, compensation (Based Salary
- €42,000/ year) will be distributed every 3 months (€10,500) as Quarterly Goals are being fulfilled.

**Goals**

Internal Logistics Set Up
- Process/ Workflow, Q1- timeline
- Templates, Q1- timeline
- Roles and Tasks (Setup Sales Expectations, After Sales Service Q1 definition and time of Market Analysis Allocation), Q1- timeline
- Database of leads, clients, potential partners and market Q3 movement, Q3- timeline
- Goals & Compensation for the next 4 quarters, Q4- timeline

Recruitment
- Sales Agents (1-3), Q1 & Q2- timeline
- Process Manager, Q1 & Q2- timeline
- CRM Assistant, Q1- timeline
- Marketing (In-House/ Outsource), Q2 & Q3- timeline
- Key Account Manager, Q3- timeline
- Sales Agents (3-5), Q3 & Q4- timeline

Sales Planning Strategy
- In-House Inventory, Q1- timeline
- Market Product Listings (find other developers/ used market), Q1 & Q2- timeline
- New Partnership (with other agencies), Q2 & Q3- timeline
- Franchise (Determine who and when), Q3 & Q4- timeline
- Procurements (for Transcend to develop), Q4- timeline

Sales Revenue Goal (Accumulated)
- 12M, Q1- timeline
- 30M, Q2- timeline
- 48M, Q3- timeline
- 80M, Q4- timeline

Rent Revenue Goal
- TBD, Q4- timeline

**Penalty and Bonus**

**Sales Manager**

No Penalty if goal is not met in one quarter but made up in the next quarter; Position will be open for discussion if goal is not met in Q4.

If goal of Q1-Q4 are met, bonus of 20% of based salary will be distributed.

If Sales Revenue Goal is exceeded and reached 100M by Q4, commission will increase from 5% to 7.5% in the next quarter.

**Sales Agents**

If Sales Revenue reaches 25M individually by Q4, commission will increase 5% in the next quarter.

**Commission Structure**

Sold Property from **In-House Inventory**:

- assumed €1,000,000

Commission from Seller: 5% (€50,000)

**Seller **Broker: 2.5% (€25,000)

House-70% Agent
- 25% Manager
- 5%

House-1.75% Agent
- 0.625% Manager
- 0.125%

House
- €17,500 Agent
- €6,250 Manager
- €1,250

**Buyer **Broker: 2.5% (€25,000)

House-70% Agent
- 25% Manager
- 5%

House-1.75% Agent
- 0.55% Manager
- 0.125%

House
- €17,500 Agent
- €6,250 Manager
- €1,250

Sold Property from **Market Product**:

- assumed €1,000,000

Commission from Seller: 5% (€50,000)

**Seller **Broker: 2.5% (€25,000)

House
- 55% Agent (acquisition)
- 20% Agent (Sales)
- 20% Manager
- 5%

House-1.375% Agent (acquisition)
- 0.5% Agent (Sales)
- 0.5% Manager
- 0.125%

House
- €13,750 Agent (acquisition)
- €5,000 Agent (Sales)
- €5,000 Manager
- €1,250

**Buyer **Broker: 2.5% (€25,000)

House
- 55% Agent (acquisition)
- 20% Agent (Sales)
- 20% Manager
- 5%

House-1.375% Agent (acquisition)
- 0.5% Agent (Sales)
- 0.5% Manager
- 0.125%

House
- €13,750 Agent (acquisition)
- €5,000 Agent (Sales)
- €5,000 Manager
- €1,250
- Manager is to take either “Ag

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