Customer Success Manager

2 semanas atrás


Lisboa, Portugal Evolve Tempo inteiro

Essa vaga expirou no Indeed. Possíveis motivos: a empresa não está aceitando inscrições, não está contratando ou está analisando inscrições. Customer Success Manager - Francês (M/F) - Lisboa A Evolve está a recrutar para prestigiado cliente no setor do Marketing Digital com dispersão internacional e apresentando soluções em B2B. Gostaria de integrar numa empresa onde a sua missão é simplificar o processo de procura de fornecedores para empresas? Se tem uma veia comercial, é uma pessoa enérgica e motivada, este desafio poderá ser para si Quais as tarefas a desempenhar? Ser o primeiro ponto de contato e gestão da satisfação do cliente; Reconhecer os clientes que precisam de mais assistência; Executar um plano de gestão de conta; Implementar tarefas estruturadas que colocam cada cliente no caminho para um ROI positivo; Expressar as preocupações do cliente para cada equipa responsável dentro da organização e criar estratégias para acompanhá-las de forma consistente; Documentar as ações bem-sucedidas tomadas para atingir as metas de retenção e receita. Requisitos: 2-3 anos de experiência em vendas em B2B; Francês nativo/fluente; Outros idiomas são valorizados; Experiência passada em "hunting" (novos negócios). O que oferecemos? Contrato de trabalho direto com cliente; Salário competitivo combónus; Trabalhar numa equipa motivada e bem-sucedida; Benefícios como seguro de saúde, descontos e vales, entre outros. #J-18808-Ljbffr


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