Slovak Speaking Trust And Safety Investigator

4 meses atrás


Lisboa, Portugal Recruitment Direct Tempo inteiro

Slovak Speaking Trust and Safety Investigator - Lisbon
Lisbon, Portugal - Office based

Our client is recruiting Slovak speakers for this Trust and Safety Investigator role.
Gross salary per month is €1040 + free accommodation for the whole 12 month contract (own room in a shared house/apartment). Alternatively if no accommodation is required gross salary can be €1295 per month instead.
Key Responsibilities:
Case Review & Assessment:
Evaluate escalated cases to identify potential policy violations or safety concerns.
Customer Interaction:
Respond to customer inquiries through various channels, including phone, helpdesk, and live chat.
Address inquiries and concerns effectively, especially critical safety cases, while demonstrating empathy.
Outbound Communication:
Conduct outbound calls to gather evidence related to complaints from both drivers and customers.
Customer Service Excellence:
Provide exceptional service to both riders and drivers by resolving their issues within time limits.
Offer appropriate solutions and alternatives and follow up to ensure resolution.
Client Services Expertise:
Maintain in-depth knowledge of Client services to provide efficient and informed suggestions.
Decision-Making:
Make informed decisions based on thorough analysis and established policies.
Confidentiality & Security:
Adhere to corporate confidentiality policies and ensure the proper handling of customer information to guarantee data security.
Requirements
C2 Slovak and b2 English, candidates must also have work permission for Portugal ie an EU passport or a Portuguese residence card.
Willingness to work shifts and weekends is essential and good general computer skills
* Please note relocation to Lisbon is Mandatory and b2 English is required



  • Lisboa, Portugal Recruitment Direct Tempo inteiro

    Slovak Speaking Trust and Safety Investigator - Lisbon Lisbon, Portugal - Office based Our client is recruiting Slovak speakers for this Trust and Safety Investigator role. Gross salary per month is €1040 + free accommodation for the whole 12 month contract (own room in a shared house/apartment). Alternatively if no accommodation is required gross salary...


  • Lisboa, Portugal Recruitment Direct Tempo inteiro

    Slovak Speaking Trust and Safety Investigator - Lisbon Lisbon, Portugal - Office basedOur client is recruiting Slovak speakers for this Trust and Safety Investigator role. Gross salary per month is €1040 + free accommodation for the whole 12 month contract (own room in a shared house/apartment). Alternatively, if no accommodation is required, gross salary...


  • Lisboa, Portugal Recruitment Direct Tempo inteiro

    Slovak Speaking Trust and Safety Investigator - Lisbon Lisbon, Portugal - Office basedOur client is recruiting Slovak speakers for this Trust and Safety Investigator role.Gross salary per month is €1040 + free accommodation for the whole 12 month contract (own room in a shared house/apartment). Alternatively if no accommodation is required gross salary can...


  • Lisboa, Portugal Recruitment Direct Tempo inteiro

    Slovak Speaking Trust and Safety Investigator - Lisbon Lisbon, Portugal - Office based   Our client is recruiting Slovak speakers for this Trust and Safety Investigator role.Gross salary per month is €1040 + free accommodation for the whole 12 month contract (own room in a shared house/apartment).Alternatively if no accommodation is required gross salary...


  • Lisboa, Portugal Recruitment Direct Tempo inteiro

    Slovak Speaking Trust and Safety Investigator - LisbonLisbon, Portugal - Office basedOur client is recruiting Slovak speakers for this Trust and Safety Investigator role.Gross salary per month is €1040 + free accommodation for the whole 12 month contract (own room in a shared house/apartment). Alternatively, if no accommodation is required, gross salary...


  • Lisboa, Lisboa, Portugal Recruitment Direct Tempo inteiro

    Role OverviewRecruitment Direct is seeking a highly skilled Slovak Language Trust and Safety Investigator to join our team in Lisbon, Portugal. This is an exciting opportunity for a motivated individual to work in a dynamic environment and contribute to the success of our company.Key Responsibilities:Evaluate escalated cases to identify potential policy...


  • Lisboa, Lisboa, Portugal Recruitment Direct Tempo inteiro

    We are seeking a highly skilled Trust and Safety Investigator with proficiency in the Slovak language to join our team at Recruitment Direct.Salary: The gross salary for this role is €1040 per month, plus free accommodation for the entire 12-month contract. Alternatively, if no accommodation is required, the gross salary can be €1295 per month.Job...


  • Lisboa, Lisboa, Portugal Recruitment Direct Tempo inteiro

    Recruitment Direct is seeking a skilled Slovak Speaking Trust and Safety Investigator to join our team in Lisbon, Portugal. As a key member of our team, you will be responsible for evaluating escalated cases to identify potential policy violations or safety concerns.Key Responsibilities:1. Case Review & Assessment: Evaluate escalated cases to identify...


  • Lisboa, Lisboa, Portugal Recruitment Direct Tempo inteiro

    **Trust and Safety Investigator Role in Lisbon, Portugal**We are seeking a highly skilled Slovak-speaking professional to join our team as a Trust and Safety Investigator at Recruitment Direct in Lisbon, Portugal.**Compensation Package:** The gross salary for this role is estimated to be around €1040 per month, plus free accommodation in a shared house or...


  • Lisboa, Portugal Recruitment Direct Tempo inteiro

    Czech Speaking Trust and Safety Investigator - LisbonLisbon, Portugal - Office basedOur client is recruiting Czech speakers for this Trust and Safety Investigator role.Gross salary per month is €1060 + free accommodation for the whole 12 month contract (own room in a shared house/apartment). Alternatively if no accommodation is required gross salary can be...


  • Lisboa, Portugal Recruitment Direct Tempo inteiro

    Description Czech Speaking Trust and Safety Investigator - LisbonLisbon, Portugal - Office based Our client is recruiting Czech speakers for this Trust and Safety Investigator role.Gross salary per month is €1040 + free accommodation for the whole 12 month contract (own room in a shared house/apartment).Alternatively if no accommodation is required gross...


  • Lisboa, Portugal Recruitment Direct Tempo inteiro

    Czech Speaking Trust and Safety Investigator - Lisbon Lisbon, Portugal - Office based Our client is recruiting Czech speakers for this Trust and Safety Investigator role. Gross salary per month is €1060 + free accommodation for the whole 12 month contract (own room in a shared house/apartment). Alternatively if no accommodation is required gross salary can...


  • Lisboa, Portugal Recruitment Direct Tempo inteiro

    Lithuanian Speaking Trust and Safety Investigator - Lisbon Lisbon, Portugal - Office based   Our client is recruiting Lithuanian speakers for this Trust and Safety Investigator role.Gross salary per month is €1040 + free accommodation for the whole 12 month contract (own room in a shared house/apartment).Alternatively if no accommodation is required gross...


  • Lisboa, Portugal Recruitment Direct Tempo inteiro

    Czech Speaking Trust and Safety Investigator - Lisbon Lisbon, Portugal - Office based   Our client is recruiting Czech speakers for this Trust and Safety Investigator role.Gross salary per month is €1040 + free accommodation for the whole 12 month contract (own room in a shared house/apartment).Alternatively if no accommodation is required gross salary...


  • Lisboa, Portugal Recruitment Direct Tempo inteiro

    Czech Speaking Trust and Safety Investigator - LisbonLisbon, Portugal - Office basedOur client is recruiting Czech speakers for this Trust and Safety Investigator role.Gross salary per month is €1060 + free accommodation for the whole 12 month contract (own room in a shared house/apartment). Alternatively, if no accommodation is required, gross salary can...


  • Lisboa, Lisboa, Portugal Recruitment Direct Tempo inteiro

    Job Title: Lithuanian Language Trust and Safety Investigator RoleAbout the Role:We are seeking a highly skilled Lithuanian speaking Trust and Safety Investigator to join our team in Lisbon, Portugal. As a Trust and Safety Investigator, you will be responsible for evaluating escalated cases to identify potential policy violations or safety concerns.Key...


  • Lisboa, Portugal Recruitment Direct Tempo inteiro

    Czech Speaking Trust and Safety Investigator - LisbonLisbon, Portugal - Office basedOur client is recruiting Czech speakers for this Trust and Safety Investigator role.Gross salary per month is €1060 + free accommodation for the whole 12 month contract (own room in a shared house/apartment). Alternatively if no accommodation is required gross salary can be...


  • Lisboa, Lisboa, Portugal Recruitment Direct Tempo inteiro

    About the Role: We are seeking a highly skilled Czech speaking professional to join our team as a Trust and Safety Investigator in Lisbon, Portugal.


  • Lisboa, Lisboa, Portugal Recruitment Direct Tempo inteiro

    Job Title: Slovak Language Trust and Safety SpecialistAbout the Role:We are seeking a highly skilled Slovak Language Trust and Safety Specialist to join our team at Recruitment Direct. As a key member of our team, you will play a critical role in ensuring the safety and security of our clients.Key Responsibilities:Evaluate escalated cases to identify...


  • Lisboa, Portugal David Kennedy Recruitment Tempo inteiro

    David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy.They are seeking to onboard a Trust Safety Investigator to join their teams in Lisbon and to support a major technology company that provides mobility services, vehicle and scooter rentals, car sharing, and food delivery services.Position: Trust Safety Investigator...