In-Office Customer Service For Food Delivery Brand In Lisbon

2 semanas atrás


Braga, Portugal Blu Selection Tempo inteiro

Your responsibilities and impact as a Customer Service Agent will be: Supporting clients' activities by offering world-class service to their customers in B2B and B2C sectors while working on projects for top prestigious worldwide brands by:
Making outbound calls in B2B relations to gain new clients.
Providing support for couriers in case of problems.
Answering incoming queries from customers (B2C).
Identifying issues and providing solutions.
Ensuring a high level of customer satisfaction.
Recording data in the CRM system.
Providing ad-hoc support.
Being a team player and participating in the success of the team and project.
Skills, qualifications and interests you need to succeed in this role: A native level of German and at least a B2 level of English.
Knowledge of the value and impact that a good customer experience can create.
Being an attentive listener, comfortable and skillful at communicating with people.
Having a drive for excellence and professionalism.
Being a real team player and committed to your work.
Excitement about intercultural communication and the expatriate lifestyle.
Living in or willing to relocate to Lisbon for an international career and life experience.
Having a valid Portuguese work permit (required).
What's in it for you? Type of Contract: A fixed-term contract that is renewable every year.
Working Hours: Full time on rotating shifts (depending on the project).
Training: Kick-start your career with the intensive training that the company offers to their new employees.
Salary Conditions: Including free accommodation (shared flat, all bills included): 950€ gross/month.
Compensation during the training period if successful (4 weeks): 50% of your hourly wages (lower taxes).
Relocation Package for International Candidates: Reimbursement of your initial flight expenses after 9 months, airport pick-up, yearly two-way flight ticket back to your home country (within the EU), help in paperwork, opening bank account, etc. upon your arrival.
Private health insurance after 6 months of contract, which is extra to the standard insurance.
Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company.
Portuguese public holidays and 22 days of paid holidays.
Your Future Company: Located in Lisbon, you will find a company that takes care of you from your career development, language skills, accommodation to your social integration. Your prospective new employer is a multinational organization acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team, including talents from more than 80 nationalities all over the world? Because they are looking for you

#J-18808-Ljbffr



  • Braga, Braga, Portugal Blu Selection Tempo inteiro

    Role Overview">This is an exciting opportunity to join our team as a Customer Service Representative for a leading food delivery brand in Lisbon. As a key member of our customer service team, you will play a crucial role in ensuring exceptional customer experiences through proactive support and resolution of issues.Salary and Benefits">We offer a competitive...


  • Braga, Braga, Portugal Blu Selection Tempo inteiro

    About Blu SelectionLocated in the vibrant city of Lisbon, our company is a multinational organization renowned for providing exceptional sales and customer service solutions. With a team comprised of talents from over 80 nationalities, we strive to create an inclusive and dynamic work environment.Job SummaryWe are seeking a highly skilled Customer Service...


  • Braga, Braga, Portugal Blu Selection Tempo inteiro

    OverviewWelcome to Blu Selection, a dynamic and fast-paced environment where you can thrive in a challenging customer-facing role. As a Hotel Chain Customer Advisor in our Lisbon office, you will be responsible for providing exceptional service to our clients, managing bookings, and ensuring seamless after-sales experiences.Salary and BenefitsWe offer a...


  • Braga, Braga, Portugal Blu Selection Tempo inteiro

    About Blu SelectionWe are a fast-paced and high-performing company based in Lisbon, providing excellent customer service to our clients. Our team is looking for a motivated and client-service oriented individual to join us as a Sales Associate.


  • Braga, Braga, Portugal Blu Selection Tempo inteiro

    Work with us:As a Customer Advisor for our Streaming Platform in Lisbon, you will be part of our international team responsible for delivering exceptional customer experiences on behalf of some of the world's most progressive brands.Salary and BenefitsWe offer a competitive salary of €1100 gross per month (paid 14 times), as well as a performance bonus of...

  • Customer Service For Pvh

    2 meses atrás


    Braga, Portugal Teleperformance Portugal Tempo inteiro

    What you'll doAs a Customer Service for Fashion Retail, you'll ensure an adequate response time while delivering the highest service possible;Assist, by phone or through written support, to any customer's questions and concerns regarding the service;Maintain excellent quality and efficiency to achieve our team targets;Identify and process orders that may be...


  • Braga, Braga, Portugal Webhelp France Tempo inteiro

    Grow with Concentrix PortugalWe are a global technology and services leader that empowers brands to improve their businesses. Our team is passionate about delivering exceptional customer experiences, and we're looking for talented individuals like you to join us!About the Role:As a Customer Advisor in Braga, Portugal, you will be responsible for ensuring...


  • Braga, Braga, Portugal Blu Selection Tempo inteiro

    Your role as a Global Customer Service Representative with Blu Selection will involve providing exceptional customer support to clients across the globe. In this position, you will be part of a multinational organization recognized for its outstanding sales and customer service solutions.Salary: €950-€1400 gross/month (depending on accommodation)About...


  • Braga, Portugal Blu Selection Tempo inteiro

    Your responsibilities and impact as a Customer Advisor for Insurance company will be:You will be booking of insurance meetings on behalf of German insurers.You'll have the first contact with potential customers where you identify their needs and put the meeting directly into the Insurer's calendar.The insurer is responsible for the sale, so your task will be...


  • Braga, Braga, Portugal Blu Selection Tempo inteiro

    Your career aspirations and personal growth opportunities will be:In this role, you would be a key member of a global customer service team for a multinational organization specializing in logistics and delivery services. With operations spanning over 200 countries and territories worldwide, the company manages the flow of goods, funds, and information every...


  • Braga, Braga, Portugal Blu Selection Tempo inteiro

    Company OverviewWe are a multinational organization with a presence in over 200 countries and territories worldwide. Our company is recognized as one of the best sales and customer service solutions provider companies in the world.SalaryThe compensation for this position includes a competitive salary, ranging from €1,300 to €1,400 gross per month...


  • Braga, Portugal Blu Selection Tempo inteiro

    Customer Service Agent in Portugal (Dutch/Flemish Speaker)Have you dreamed about moving abroad to a warm and tropical country, to work in a young and international team while building meaningful memories and connections with likeminded individuals? Then this might be the first step of your new journey. Come and work with one of the many famous brands from...


  • Braga, Braga, Portugal Phiture Tempo inteiro

    About the RoleWe're seeking a highly skilled Customer Service Expert to join our team in Portugal. As a representative of our company, you will be responsible for ensuring that performance goals are met across all operations and that we fulfill client expectations related to operational excellence.The ideal candidate will have excellent communication skills,...


  • Braga, Braga, Portugal Photocentric Tempo inteiro

    About the RoleWe are seeking a highly skilled Technical Customer Representative to join our team in Lisbon, Portugal. As a key member of our multicultural team, you will provide exceptional support to customers and help drive business growth.ResponsibilitiesProvide top-notch support to customersWork collaboratively with cross-functional teams to achieve...


  • Braga, Braga, Portugal Blu Selection Tempo inteiro

    About the RoleWe are seeking an International Customer Experience Specialist to join our team in Lisbon, Portugal. As a key member of our customer service team, you will play a crucial role in delivering exceptional customer experiences and driving business growth.Job DescriptionYour Responsibilities:Provide world-class customer service to clients across...


  • Braga, Portugal Blu Selection Tempo inteiro

    Your responsibilities and impact as a Customer Advisor for Streaming Platform will be:Answering incoming queries from customers via social media, email, chat and phone (70% written & 30% verbal support)Supporting customers with questions regarding their subscriptions, invoicing or troubleshootingIdentifying issues and provide solutionsProviding help with...


  • Braga, Portugal Blu Selection Tempo inteiro

    Your responsibilities and impact as a Customer Advisor for Streaming Platform will be:Answering incoming queries from customers via social media, email, chat and phone (70% written & 30% verbal support)Supporting customers with questions regarding their subscriptions, invoicing or troubleshootingIdentifying issues and providing solutionsProviding help with...


  • Braga, Portugal Blu Selection Tempo inteiro

    Your responsibilities and impact as a Customer Advisor for Streaming Platform will be:Answering incoming queries from customers via social media, email, chat and phone (70% written &30% verbal support)Supporting customers with questions regarding their subscriptions, invoicing or troubleshootingIdentifying issues and provide solutionsProviding helpwith...


  • Braga, Braga, Portugal Blu Selection Tempo inteiro

    About the RoleWe are seeking a highly skilled and customer-focused Customer Service Specialist to join our team in Lisbon. As a key member of our Customer Experience department, you will be responsible for delivering exceptional support to our customers via various communication channels.ResponsibilitiesAnswering incoming queries from customers via social...


  • Braga, Braga, Portugal Blu Selection Tempo inteiro

    About the RoleWe are seeking a highly skilled Medical Product Advisor to join our team in Lisbon, Portugal. As a Medical Product Advisor, you will be responsible for providing exceptional customer support and ensuring seamless product delivery to customers.Your responsibilities will include:Responding to customer inquiries regarding the Omnipod-Product, an...