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Customer Service Expert in Braga
Há 1 mês
We are a global technology and services leader that empowers brands to improve their businesses. Our team is passionate about delivering exceptional customer experiences, and we're looking for talented individuals like you to join us
About the Role:As a Customer Advisor in Braga, Portugal, you will be responsible for ensuring high-quality service delivery across all operations. Your goal will be to meet performance targets while exceeding client expectations related to operational excellence.
Your Key Responsibilities:- Provide first-class customer service, handling queries and resolving issues efficiently
- Work collaboratively with colleagues to achieve key goals, such as customer satisfaction and quality
- Maintain accurate and complete information using the right methods and tools
We provide a competitive salary of around €20,000 - €25,000 per year, depending on experience and qualifications. You'll also enjoy benefits like full-time contracts, a central location in Braga, and opportunities for career growth and development. Plus, you'll get to work with cutting-edge technologies and receive ongoing training and support.
Requirements:To succeed in this role, you'll need:
- A high level of Portuguese (written and oral) and fluent English (B2)
- Excellent communication skills, empathy, and team spirit
- Availability for rotating schedules
- A positive attitude and desire to deliver great service
We invest in our employees' futures, offering a range of free learning and leadership development programs. About 80% of our managers and leaders have been promoted from within, so there's plenty of opportunity for advancement.
We're an equal-opportunity employer, committed to diversity and inclusion. If you're passionate about delivering exceptional customer experiences and want to grow your career with a dynamic company, we'd love to hear from you
