Customer Service Expert for Automotive Solutions

1 dia atrás


Braga, Braga, Portugal Phiture Tempo inteiro

About Phiture

At Phiture, we power the brands of the future with technology and integrated solutions. Our global team helps well-known companies improve their businesses in over 70 countries.

What We Offer

We provide a competitive salary and performance bonus, full-time contracts with indefinite duration (negotiable based on experience), and opportunities for career growth and personal development. You will receive paid training on our company and project, as well as access to specialized courses and language classes.

Job Description

As a Customer Service Expert for Automotive Solutions, you will be responsible for ensuring performance goals are met across all operations and fulfilling client expectations related to operational excellence. Your tasks will include:

  • Responding to customer requests via multiple channels and updating CRM systems with relevant information.
  • Building strong customer relationships by handling inquiries with speed and professionalism.
  • Promoting customer retention and loyalty by supporting successful inquiry outcomes.
  • Maintaining professional, empathetic relationships with all customers.
  • Collaborating effectively with team members and management.
  • Providing feedback on emerging issues and identifying improvement areas proactively.

Requirements and Qualifications

To succeed in this role, you will need:

  • A high level of English proficiency (written and oral).
  • At least one year of experience in technical roles or automotive customer service.
  • Passion for automotive topics and skills in digital tech.
  • Ability to understand policies, procedures, and warranties, as well as familiarity with market geography.
  • Empowerment to make independent decisions with strong documentation skills.
  • Ability to resolve issues and provide solutions.

Benefits and Advantages

We offer a range of benefits that help you support your unique lifestyle, including bring-a-friend referral bonuses, central location in Braga, Portugal, and opportunities for career development and growth.



  • Braga, Braga, Portugal Minacs Tempo inteiro

    About MinacsAt Minacs, we are a global technology and services leader that powers the brands of the future. We help well-known companies — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. Our company has been recognized for its great workplace culture, career growth opportunities, and...


  • Braga, Braga, Portugal Phiture Tempo inteiro

    At Phiture, we're on the hunt for a talented Customer Service Expert to join our team in Portugal. This is an exciting opportunity to leverage your skills and experience in customer-facing roles to deliver exceptional support to clients in the automotive industry.Salary: Competitive salary with performance bonus, based on experience and location (estimated...


  • Braga, Braga, Portugal Phiture Tempo inteiro

    Join Our Global TeamAs a Customer Service Expert in Automotive, you will play a vital role in ensuring our clients' satisfaction by delivering exceptional service and support.We are seeking a highly skilled and motivated individual to join our team as a Global Client Solutions Representative. In this role, you will be responsible for providing top-notch...

  • Customer Service Expert

    2 semanas atrás


    Braga, Braga, Portugal Minacs Tempo inteiro

    About UsAt Concentrix, we're a global technology and services leader that powers the brands of the future. Our company helps well-known brands improve their businesses with technology and integrated solutions in over 70 countries. We're proud to be recognized with awards such as "World's Best Workplaces," "Best Companies for Career Growth," and "Best Company...

  • Customer Service Expert

    2 semanas atrás


    Braga, Braga, Portugal Convergys Tempo inteiro

    About the RoleWe are seeking a skilled Customer Service Expert to join our team as an Automotive Assistance Specialist. This is a fantastic opportunity to leverage your Spanish language skills and provide top-notch customer service in the automotive industry.ResponsibilitiesRespond to customer inquiries via phone, email, or chat, ensuring prompt and...


  • Braga, Braga, Portugal Minacs Tempo inteiro

    Company OverviewWe are a global technology and services leader, powering the brands of the future. With operations in over 70 countries, we help well-known brands improve their businesses with technology and integrated solutions.Salary and BenefitsEnjoy a competitive salary and performance bonus, along with full-time contracts and opportunities for career...


  • Braga, Braga, Portugal Minacs Tempo inteiro

    Company OverviewWe're a global technology and services leader powering the brands of the future. Our innovative solutions help well-known companies improve their businesses with technology in over 70 countries.SalaryA competitive salary, performance bonus, and bring-a-friend referral opportunities await you in this full-time role with indefinite contracts....


  • Braga, Braga, Portugal Buscojobs Portugal Tempo inteiro

    Explore a rewarding career with Buscojobs Portugal and join our team as a Customer Service Professional - Automotive Expert in Portugal (Remote).We offer competitive compensation, including an estimated salary range of €25,000 - €35,000 per year, depending on experience.About the Role:Job DescriptionIn this exciting opportunity, you will be responsible...


  • Braga, Braga, Portugal Convergys Tempo inteiro

    About the Role: As a Service Representative with Concentrix, you will play a vital part in delivering exceptional customer service to our clients. Your primary responsibility will be to respond to customer inquiries via multiple channels, updating CRM systems accordingly.Your Key Responsibilities: Provide top-notch customer support via inbound and outbound...


  • Braga, Braga, Portugal Minacs Tempo inteiro

    Are you looking for a career that combines technology and customer service? As a Customer Service Representative in Braga, Portugal, you will be part of a global team that powers the brands of the future.About the RoleThis is a full-time position with indefinite contracts (negotiable depending on your experience and our client's needs) offering a competitive...


  • Braga, Braga, Portugal Minacs Tempo inteiro

    Transform Your Career with ConcentrixWe are a leading global technology and services company, powering the brands of the future. Our mission is to deliver exceptional customer experiences through innovative solutions and expert knowledge.This role as Customer Service Representative will be based in Portugal (Remote), where you will play a key part in...


  • Braga, Braga, Portugal Minacs Tempo inteiro

    We are seeking a highly skilled Automotive Customer Service Expert to join our team in Portugal. As a key member of our customer service division, you will be responsible for providing exceptional support to customers via multiple channels.About the RoleIn this role, you will:Respond to customer inquiries in a timely and professional mannerBuild strong...


  • Braga, Braga, Portugal Convergys Tempo inteiro

    **Company Overview**At Concentrix, we are a global technology and services leader that powers the brands of the future. We help well-known brands improve their businesses with technology and integrated solutions, in over 70 countries.**Estimated Salary:** €35,000 - €45,000 per annum (negotiable based on experience)**Job Description**We are seeking a...


  • Braga, Braga, Portugal Cross Border Talents Tempo inteiro

    Unlock Your Career PotentialCross Border Talents is seeking a skilled German Automotive Customer Service Representative to join our team in Braga, Portugal. As a key member of our digital services project, you will play a vital role in delivering exceptional customer experiences and contributing to innovative solutions in the automotive sector.About the...


  • Braga, Braga, Portugal Ttec Tempo inteiro

    TTEC, a global leader in customer experience outsourcing, seeks highly motivated and skilled professionals to join our team as Automotive Solutions Consultants. Located in Athens, Greece, this role offers an exceptional opportunity for career growth and development in a dynamic and supportive environment.About the RoleWe are looking for individuals who...


  • Braga, Braga, Portugal Phiture Tempo inteiro

    About the RoleWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team in Braga, Portugal.As a Customer Service Representative, you will play a key role in ensuring that performance goals are met across all operations, while delivering exceptional customer experiences.Key Responsibilities:Respond to customer...


  • Braga, Braga, Portugal Phiture Tempo inteiro

    About Volkswagen Group">Volkswagen Group is a leading technology and services company that powers the brands of the future. We help well-known companies improve their businesses with technology and integrated solutions in over 70 countries.">What We Offer">We offer a competitive salary and performance bonus, along with full-time contracts (negotiable...


  • Braga, Braga, Portugal Minacs Tempo inteiro

    Are you ready to take your career to the next level? As a Customer Service Representative at Concentrix, you will play a vital role in ensuring exceptional customer experiences across all operations.We are a global technology and services leader that powers the brands of the future. Our clients trust us to deliver innovative solutions that drive business...


  • Braga, Braga, Portugal Ttec Tempo inteiro

    About TTECTtec is a customer experience company that helps businesses build engaged, pleased, and profitable relationships with their customers. With over 40 years of experience, we've developed a unique combination of humanity and technology to deliver exceptional customer experiences.Role OverviewWe're seeking an Automotive Technical Support Expert to join...

  • Customer Service Specialist

    3 semanas atrás


    Braga, Braga, Portugal Webhelp France Tempo inteiro

    Company OverviewConcentrix Portugal is a global technology and services leader, empowering well-known brands to improve their businesses with innovative solutions.Salary and BenefitsWe offer a competitive salary of €25,000 per annum, plus a performance bonus, and full-time contracts with indefinite duration. Additionally, you will enjoy a range of...