Customer Support Representative in Braga
Há 3 dias
We are seeking a skilled Customer Support Representative to join our team at Smart-Recruitments. This exciting opportunity is based in Braga, Portugal, and offers a competitive monthly salary of €**2,500**.
Job Overview
In this role, you will be responsible for communicating with customers via phone, chat, and email to resolve cases efficiently and maintain customer satisfaction. You will represent a major brand and develop strong, professional relationships with partners, showcasing empathy and problem-solving skills.
Key Responsibilities:
- Communicate effectively with customers to resolve issues promptly.
- Maintain accurate records and follow up on cases as needed.
- Collaborate with colleagues to achieve targets set by the client and company.
- Participate in training sessions to improve technical skills and stay up-to-date with industry developments.
Requirements:
To succeed in this role, you will need:
- Fluency in Czech and proficient English communication skills.
- Strong communication, interpersonal, and problem-solving abilities.
- Basic computer knowledge and technical skills.
- Ability to multitask effectively and thrive in a fast-paced environment.
What We Offer:
As a valued member of our team, you can expect:
- Comprehensive relocation support to Braga.
- A competitive monthly salary of €**2,500**.
- Health benefits and various discounts.
- Full training provided by certified instructors.
- Opportunities for career advancement and professional development.
- Remote work options.
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