Customer Support Representative in Braga

Há 3 dias


Braga, Braga, Portugal Smart-Recruitments Tempo inteiro

We are seeking a skilled Customer Support Representative to join our team at Smart-Recruitments. This exciting opportunity is based in Braga, Portugal, and offers a competitive monthly salary of €**2,500**.

Job Overview

In this role, you will be responsible for communicating with customers via phone, chat, and email to resolve cases efficiently and maintain customer satisfaction. You will represent a major brand and develop strong, professional relationships with partners, showcasing empathy and problem-solving skills.

Key Responsibilities:

  • Communicate effectively with customers to resolve issues promptly.
  • Maintain accurate records and follow up on cases as needed.
  • Collaborate with colleagues to achieve targets set by the client and company.
  • Participate in training sessions to improve technical skills and stay up-to-date with industry developments.

Requirements:

To succeed in this role, you will need:

  • Fluency in Czech and proficient English communication skills.
  • Strong communication, interpersonal, and problem-solving abilities.
  • Basic computer knowledge and technical skills.
  • Ability to multitask effectively and thrive in a fast-paced environment.

What We Offer:

As a valued member of our team, you can expect:

  • Comprehensive relocation support to Braga.
  • A competitive monthly salary of €**2,500**.
  • Health benefits and various discounts.
  • Full training provided by certified instructors.
  • Opportunities for career advancement and professional development.
  • Remote work options.


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