Customer Support Representative

2 semanas atrás


Braga, Braga, Portugal Cross Border Talents Tempo inteiro

We are seeking a highly skilled Customer Support Representative to join our team at Cross Border Talents in Braga, Portugal.

Key Responsibilities:
  • Provide exceptional customer support in French via phone, email, and chat.
  • Assist customers with inquiries related to products or services, addressing issues and offering solutions.
  • Maintain high standards of professionalism and communication with customers.
  • Handle customer requests efficiently while ensuring a positive experience.
Requirements:
  • Fluency in French (written and spoken).
  • Basic knowledge of English (for communication with colleagues).
  • Previous customer service experience is a plus but not mandatory.
  • Ability to work in rotational shifts and handle a fast-paced environment.
  • Strong communication skills and a customer-centric attitude.
What We Offer:
  • A competitive salary package, including a basic salary of €830 per month (14 payments per year) and a bonus of €170 per month (12 payments per year).
  • A meal allowance of €7.23 per day.
  • A transport allowance of €20 per month.
  • Health insurance from day 1 (employee contribution required; free after 6 months).
Why Work With Us?

We offer a dynamic and supportive work environment, where you can grow and develop your skills. If you are passionate about providing excellent customer service and have a strong desire to succeed, we encourage you to apply for this exciting opportunity.



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