Customer Support Representative
2 semanas atrás
We are seeking a highly skilled Customer Support Representative to join our team at Cross Border Talents in Braga, Portugal.
Key Responsibilities:- Provide exceptional customer support in French via phone, email, and chat.
- Assist customers with inquiries related to products or services, addressing issues and offering solutions.
- Maintain high standards of professionalism and communication with customers.
- Handle customer requests efficiently while ensuring a positive experience.
- Fluency in French (written and spoken).
- Basic knowledge of English (for communication with colleagues).
- Previous customer service experience is a plus but not mandatory.
- Ability to work in rotational shifts and handle a fast-paced environment.
- Strong communication skills and a customer-centric attitude.
- A competitive salary package, including a basic salary of €830 per month (14 payments per year) and a bonus of €170 per month (12 payments per year).
- A meal allowance of €7.23 per day.
- A transport allowance of €20 per month.
- Health insurance from day 1 (employee contribution required; free after 6 months).
We offer a dynamic and supportive work environment, where you can grow and develop your skills. If you are passionate about providing excellent customer service and have a strong desire to succeed, we encourage you to apply for this exciting opportunity.
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