Customer Service Representative
2 semanas atrás
About the Role:
We're seeking a highly skilled Customer Service Representative to join our team. As a French Language Support Specialist, you will be responsible for providing exceptional customer service to our French-speaking clients via email, social media, WhatsApp, and chat. Your primary goal will be to ensure a smooth and enjoyable experience for our customers, embodying the MIKUTA brand's values and commitment to quality.
Key Responsibilities:
Provide outstanding customer service, responding to inquiries and resolving issues in a timely and effective manner.
Collaborate with other team members to provide solutions and share customer feedback, driving continuous improvement in our service.
Maintain accurate records of customer interactions and update internal systems as needed.
About You:
We're looking for a passionate and driven individual with excellent communication skills, fluent in French and English. You should be able to think on your feet, provide creative solutions to customer issues, and work well in a team environment. If you're ready to thrive in a fast-paced, dynamic environment and embody the MIKUTA spirit, we'd love to hear from you.
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