Customer Service Representative

2 semanas atrás


Braga, Braga, Portugal Personalbüro U. Herrmann Tempo inteiro

Job Description:

We are seeking a highly skilled and enthusiastic Customer Service Representative to join our team at Personalbüro U. Herrmann. As a key member of our customer support team, you will be responsible for delivering exceptional customer service and support to our clients.

Key Responsibilities:

  • Provide professional and courteous assistance to customers via phone, email, and other communication channels.
  • Respond to customer inquiries and resolve issues in a timely and efficient manner.
  • Collaborate with internal teams to resolve customer complaints and concerns.
  • Develop and maintain a thorough understanding of our products and services to provide accurate information to customers.
  • Meet or exceed customer satisfaction targets and quality standards.

Requirements:

  • German C2 and English B2 language proficiency.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Strong problem-solving and analytical skills.
  • Proficiency in Microsoft Office and other relevant software applications.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.


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