Customer Service Representative

2 semanas atrás


Braga, Braga, Portugal Minacs Tempo inteiro
Customer Service Representative

Are you looking for a challenging career opportunity? We're a global technology and services leader that powers the brands of the future. Our team is seeking a highly motivated and customer-focused Customer Service Representative to join our Braga, Portugal location.

Key Responsibilities:
  • Provide exceptional customer service and support to clients in French and English.
  • Help customers with simple and complex tasks, ensuring a positive experience.
  • Work collaboratively with the team to achieve key goals, such as customer satisfaction and quality.
  • Utilize effective communication skills, empathy, and a positive attitude to resolve customer issues.
Requirements:
  • High level of French (written and oral) and fluent in English (B2).
  • Excellent communication skills, coupled with empathy and team spirit.
  • Availability for rotating schedules.
  • Positive attitude and a desire to provide good service.
What We Offer:
  • Full-time position with indefinite contracts.
  • Competitive salary and performance bonus.
  • Bring-a-friend (referral) bonus opportunities.
  • Full paid training on the company and the project.
  • Career development programs, specialized courses, and language classes.

In accordance with Portugal's law, only applicants who are legally authorized to work in Portugal will be considered for this position.



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