Ukrainian Customer Advisor For A Video Game Brand

2 meses atrás


Lisboa, Portugal Sitel Corp. Tempo inteiro

Ukrainian Customer Advisor for a Video Game Brand - Lisbon, Portugal Do you want to be part of a team whose motto is Play Has No Limits? Are you Ukrainian native or fluent with strong English communication skills? Looking to make your career in a multicultural environment in the sunny and happy Lisbon ? So we have the perfect opportunity for you Your future project: join our Ukrainian Customer Support team. Our client is a world market leader gaming brand of home video game consoles and production company. As a customer service specialist in this project, your daily responsibilities will include: Respond efficiently and effectively to all customers' enquiries within given timescales Develop and maintain a full technical knowledge of the client's products and services Deal with all correspondence as requested/required Accurately log all calls and in line with procedures Responsibly maintain and update all job-related administrative forms Be able to recognize when a problem/query should be transferred to another department or a more senior member of staff To succeed in the role, you will need to have: Native or Proficient level of Ukrainian (C2) Proficient level of English (C1) Previous experience in Customer Service preferred A calm, cool and level-headed attitude in every situation Excellent self-organizing skills A proactive approach and willingness to work on own initiative Ability to work under pressure, in order to achieve deadlines and KPI's Ability to adapt to a continuously changing environment and procedures Knowledge of Microsoft Office Pack (Word, Excel) Must hold EU citizenship or a valid work permit for Portugal Availability to work from our site in Sete Rios (Lisbon) Go further with Foundever We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career. Apply today Watch this video to get a sneak peak of the job in action #J-18808-Ljbffr



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