Customer Support Specialist
Há 5 dias
Schréder has a century-long tradition of innovation and entrepreneurial spirit with an ultimate focus on creating meaningful moments for people in public spaces. In 2019 we founded Schréder Hyperion in Lisbon, Portugal – Schréder's center of excellence focusing on the future of Lightability that aims to position Schréder amongst the global leaders in Smart City solutions.WHAT WE ARE HIRINGWe are looking for a dynamic support specialist to represent our company, and to work towards the satisfaction of our clients. As a Post-Sales Support Specialist, you will be responsible for monitoring and accompanying the entire smart installed base of Schréder. You will collaborate in a positive team environment to provide outstanding customer service, fast response to inquiries, strong problem-solving skills, and appropriate resolution through our ticketing system. The ideal candidate will bring proven capabilities in identifying patterns, a perseverant "trial and error" attitude, with a learning and growth mindset.WHAT YOU WILL DOTo be the primary point of contact for local IoT support and sales teams;Take responsibility over generating and monitoring tickets;Develop documentation of support processes and procedures;Responsible for pilot-projects on the field;Train local support teams, commercial teams, and customers in need;To support internal projects and initiatives;To support delivery of key/strategic projects.WHO WE ARE LOOKING FORMaster's Degree in Electronics, Engineering, Information technology or similar;1+ years of experience working as a support technician or other customer service roles;Experience troubleshooting issues related to software, hardware, network interface configuration, and IoT devices is a plus;Professional experience with customer service, both in person and online;Fluent in Portuguese and English;Based in Lisbon, Portugal, with willingness to travels.WHAT WE BELIEVE INWe hire people, not competencies.You can become a part of our team, where everybody's contribution will have an impact – from basic research to development, from marketing our solution to the world to selling it to community leaders, our clients.Our leaders work everyday to build an organization, where our people have the courage to believe, learn to innovate, are results-driven with purpose, value agile execution and, above all, are loyal to ourselves and our partners.We value collaboration and foster open and transparent communication, one of the many reasons why our leaders are continuously coached on how to create an even stronger Schréder.Schréder wants to be known as a place for talent to thrive. We're building an organization that focuses on creating an environment for people to learn and grow, with a high-proximity between managers and their teams, with significant time being dedicated to our people's growth.At Schréder, we create opportunities for our people, and want our center of excellence in Portugal to become a stepping stone for great careers, offering a competitive pay, in line with the best compensation packages in the market.Do you feel inspired by our mission and up for the challenge? Apply
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German-Speaking Customer Support Specialist
2 semanas atrás
Lisboa, Lisboa, Portugal SUPPORT PARENTSGISP Tempo inteiroGerman-Speaking Customer Support Specialist Workster Recruitment is partnering with a top multinational technology firm to hire a German-speaking Customer Support Agent for their Lisbon office. The selected candidate will be responsible for assisting customers with premium memberships on a streaming platform.Your Tasks:Communicate with customers using...
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German-Speaking Customer Support Specialist
2 semanas atrás
Lisboa, Lisboa, Portugal SUPPORT PARENTSGISP Tempo inteiroGerman-Speaking Customer Support SpecialistWorkster Recruitment is partnering with a top multinational technology firm to hire a German-speaking Customer Support Agent for their Lisbon office. The selected candidate will be responsible for assisting customers with premium memberships on a streaming platform.Your Tasks: Communicate with customers using...
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German-Speaking Customer Support Specialist
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Lisboa, Portugal Software & Support Media Gmbh Tempo inteiroGerman-Speaking Customer Support SpecialistWorkster Recruitment is partnering with a top multinational technology firm to hire a German-speaking Customer Support Agent for their Lisbon office. The selected candidate will be responsible for assisting customers with premium memberships on a streaming platform. Your Tasks: Communicate with customers using...
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Lisboa, Portugal Software & Support Media Gmbh Tempo inteiroGerman-Speaking Customer Support SpecialistWorkster Recruitment is partnering with a top multinational technology firm to hire a German-speaking Customer Support Agent for their Lisbon office. The selected candidate will be responsible for assisting customers with premium memberships on a streaming platform. Your Tasks: Communicate with customers using...
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Customer Support Specialist
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Customer Support Specialist
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Lisboa, Lisboa, Portugal Exalta Global Tempo inteiroExalta Global | Connecting extraordinary talent to brilliant ideas, anywhere.Our mission is to value the individual's professional potential and provide the best recruitment experience to companies around the world.CUSTOMER SUPPORT / EXPERIENCE SPECIALIST - GERMANWe're looking for a German speaking Customer Support / Experience Specialist. Our client is an...
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Customer Support Specialist
2 semanas atrás
Lisboa, Lisboa, Portugal David Kennedy Recruitment Tempo inteiroDavid Kennedy Recruitment is working with a technology BPO business which is looking to recruit a Dutch-speaking Customer Support Specialist for their office in Lisbon.Position: Customer Support SpecialistLocation: Lisbon, PortugalEmployment type: Full-timeRemuneration: Base salaryDUTIES AND RESPONSIBILITIES: Identify issues the clients are facing, handle...
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Customer Support Specialist
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Lisboa, Portugal Cluster OSL Tempo inteiro**Join the Revolution as a Customer Support Specialist at Cluster!** We go beyond the ordinary - not just a company; we're a thriving community on a mission to elevate our team and conquer new horizons. Since our humble beginnings in 2020 with three passionate minds, we've evolved into a powerhouse of 300+ experts in Lisbon, and now, our magic extends to...
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Customer Support Specialist
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Lisboa, Portugal Logical Recruitment Partners Tempo inteiroWe are seeking a highly skilled and dedicated Customer Support Specialist to join our team. As a Customer Support Agent, you will be the primary point of contact for our customers. Your role will be crucial in delivering exceptional support and ensuring a positive customer experience. You will have the opportunity to interact with customers from various...
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Customer Support Specialist
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Lisboa, Portugal Logical Recruitment Partners Tempo inteiroWe are seeking a highly skilled and dedicated Customer Support Specialist to join our team. As a Customer Support Agent, you will be the primary point of contact for our customers. Your role will be crucial in delivering exceptional support and ensuring a positive customer experience. You will have the opportunity to interact with customers from various...
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Customer Support Specialist
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Lisboa, Portugal Exalta Global Tempo inteiro**Exalta Global | Connecting extraordinary talent to brilliant ideas, anywhere.** Our mission is to value the individual’s professional potential and provide the best recruitment experience to companies around the world. **CUSTOMER SUPPORT / EXPERIENCE SPECIALIST - GERMAN** We’re looking for a German speaking Customer Support / Experience Specialist....
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German Customer Support Specialist
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Lisboa, Portugal Black Box Talent Solutions Tempo inteiro**Join the Revolution as a Customer Support Specialist!** We go beyond the ordinary - not just a company; we're a thriving community on a mission to elevate our team and conquer new horizons. Since our humble beginnings in 2020 with three passionate minds, we've evolved into a powerhouse of 300+ experts in Lisbon, and now, our magic extends to enchanting...
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Customer Support Specialist
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Lisboa, Portugal Exalta Global Tempo inteiro**Exalta Global | Connecting extraordinary talent to brilliant ideas, anywhere.** Our mission is to value the individual’s professional potential and provide the best recruitment experience to companies around the world. **CUSTOMER SUPPORT / EXPERIENCE SPECIALIST - ITALIAN** We’re looking for an Italian speaking Customer Support / Experience...
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Customer Support Specialist
Há 4 dias
Lisboa, Portugal Exalta Global Tempo inteiro**Exalta Global | Connecting extraordinary talent to brilliant ideas, anywhere.** Our mission is to value the individual’s professional potential and provide the best recruitment experience to companies around the world. **CUSTOMER SUPPORT / EXPERIENCE SPECIALIST - FRENCH** We’re looking for a French speaking Customer Support / Experience Specialist....
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Customer Support Specialist
Há 6 dias
Lisboa, Portugal Exalta Global Tempo inteiro**Exalta Global | Connecting extraordinary talent to brilliant ideas, anywhere.** Our mission is to value the individual’s professional potential and provide the best recruitment experience to companies around the world. **CUSTOMER SUPPORT / EXPERIENCE SPECIALIST - GERMAN** We’re looking for a German speaking Customer Support / Experience Specialist....
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Customer Support Specialist
Há 6 dias
Lisboa, Portugal Exalta Global Tempo inteiro**Exalta Global | Connecting extraordinary talent to brilliant ideas, anywhere.** Our mission is to value the individual’s professional potential and provide the best recruitment experience to companies around the world. **CUSTOMER SUPPORT / EXPERIENCE SPECIALIST - FRENCH** We’re looking for a French speaking Customer Support / Experience Specialist....
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Customer Support Specialist
Há 6 dias
Lisboa, Portugal Exalta Global Tempo inteiro**Exalta Global | Connecting extraordinary talent to brilliant ideas, anywhere.** Our mission is to value the individual’s professional potential and provide the best recruitment experience to companies around the world. **CUSTOMER SUPPORT / EXPERIENCE SPECIALIST - ITALIAN** We’re looking for an Italian speaking Customer Support / Experience...
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Customer Support Specialist
Há 1 mês
Lisboa, Portugal Michael Page Portugal Tempo inteiroCustomer Support Specialist - Multinational Company (m/f)Referencia: JN -******** Adicionado em 20.05.2024 Sobre os nossos clientes Our client offers customised financial products to facilitate the acquisition of the company's machinery and equipment. Descriçao da oferta As a Customer Support Specialist you will be involved in providing assistance to...
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Customer Support Specialist
4 semanas atrás
Lisboa, Portugal Michael Page Portugal Tempo inteiroCustomer Support Specialist - Multinational Company (m/f)Referencia: JN -******** Adicionado em 20.05.2024 Sobre os nossos clientes Our client offers customised financial products to facilitate the acquisition of the company's machinery and equipment. Descriçao da oferta As a Customer Support Specialist you will be involved in providing assistance to...
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German Customer Support Specialist
Há 7 dias
Lisboa, Portugal Kooku Recruiting Partners Berlin Tempo inteiroAre you the German customer support specialist, that we are looking for? Do you speak German fluently? Do you want to live in one of the most beautiful and vivid cities in Europe, Lisbon? If so, we have an exciting opportunity for you to work in Lisbon, Portugal with one of the largest multinational companies in Europe! On behalf of our client, we are...
