Technical Support For Electric Bikes In Lisbon, Portugal

2 meses atrás

Lisboa, Portugal Blu Selection Tempo inteiro

You want to be part of a multicultural team in a company which works alongside well-known brands? You have a passion for the technology of electric bikes? You want to relocate to the beautiful capital of Portugal – Lisbon? Then this could be the perfect opportunity for you to have your experience of a lifetimeYour responsibilities and impact as a Technical Support Advisor for electric bikes will be:In this position, you will be responsible for ensuring excellent customer service to the German market, creating exceptional value and solving any issues to deliver a consistent quality of service. The main responsibilities involve:Manage effectively all incoming queries in a customer service environment in regards to technical issues (trouble-shooting)Respond to incoming calls and emails from enterprise clientsGather information from customers, ensure resolutions of queriesMaintain client relationships through product support over the phoneProvide high-quality serviceRecord all required data elements in CRM to provide a good follow-up and qualitative supportSkills, qualifications and interests you need to succeed in this role:You have the following language skills: native level of German + fluency in EnglishYou preferably have a previous experience of min. 6 months in Technical SupportYou have an interest in and willingness to learn and are tech-savvyYou have very good communication skills – both written and oralYou have the ability to operate in high-pressure situationsYou are a team player, enthusiastic and a self-starterYou have analytic and problem-solving skillsYou are Customer and Quality orientedValid Portuguese work permit or EU citizenship requiredWhat's in it for you?Long-term opportunityWorking hours in rotative shifts depending on the projectA package in line with the market: 1100€ gross / month x 14 months + up to 100€ / month performance bonus + 100€ complexity bonus + meal vouchers of 7.23€ / workday + reimbursement of some transportation cost + Private Health Insurance and dental plan (after six months)If you live outside Portugal: reimbursement (up to 400€) of initial flight ticket after 6 months within the company + 6 months of accommodation in shared flat provided by the company (rental fee to pay)Opportunity to be part of a challenging and fast-paced environmentPossibility to collaborate with some of the biggest brands in the industryA multicultural and international environmentFully paid training, professional development and career evolutionYour Future CompanyStarted up by 2 French entrepreneurs in the year 2000, the Company has become an international Customer Experience Specialist, with a global presence and counting more than 50,000 employees. In their international hub in Lisbon, they are taking care of the customer service experiences on behalf of some of the world's most progressive brands.#J-18808-Ljbffr

  • Technical Support Specialist for Electric Bikes in Lisbon

    4 semanas atrás

    Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Job Title: Technical Support Specialist for Electric Bikes in LisbonYou want to be part of a multicultural team in a company that works alongside well-known brands? You have a passion for the technology of electric bikes? You want to relocate to the beautiful capital of Portugal – Lisbon? Then this could be the perfect opportunity for you to have your...

  • Technical Support Specialist for Electric Bikes

    4 semanas atrás

    Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    {"h2": "Technical Support for Electric Bikes", "p": "Are you passionate about technology and customer service? Do you have a knack for troubleshooting and problem-solving? We are seeking a skilled Technical Support Specialist to join our team in Lisbon, Portugal. As a Technical Support Specialist, you will be responsible for providing exceptional customer...

  • Technical Support Specialist for Electric Bikes

    2 semanas atrás

    Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Technical Support Specialist for Electric BikesYou're looking for a challenging role in a dynamic company that works with well-known brands? You're passionate about electric bike technology and willing to relocate to Lisbon? This could be the perfect opportunity to boost your career.Key Responsibilities:Provide exceptional customer service to the German...

  • Technical Support Specialist for Electric Bikes in Lisbon

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    Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

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  • Technical Support Specialist for Electric Bikes

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    Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Job Title: Technical Support Specialist for Electric BikesAbout the Role:We are seeking a highly skilled Technical Support Specialist to join our team in Lisbon, Portugal. As a Technical Support Specialist, you will be responsible for providing exceptional customer service to the German market, ensuring excellent technical support for electric bikes.Key...

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    Lisboa, Portugal Blu Selection Tempo inteiro

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  • Technical Support Specialist for Electric Bikes in Lisbon

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    Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

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    Lisboa, Portugal Blu Selection Tempo inteiro

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