Inside Sales

2 semanas atrás

Lisboa, Lisboa, Portugal Vroomly Tempo inteiro

Vroomly, c'est la solution SaaS B2B & B2C qui simplifie et booste la gestion des garages.Fondée en 2017, Vroomly accompagne plus de 7 000 garagistes et attire 2 millions de visiteurs particuliers par mois.
Pour les garagistes : Notre marketplace B2B Vroomly Parts permet aux garagistes de commander en un clic parmi 2,5 millions de pièces détachées, au meilleur prix et avec une livraison rapide.Additionnellement, les garagistes ont accès à Vroomly Pro, qui se positionnent comme un copilote digital : gestion des rendez-vous, devis, factures et bien plus encore pour optimiser leur rentabilité.
Pour les particuliers : Côté B2C, http://vroomly.com aide les automobilistes à comparer les garages et prendre rendez-vous facilement, avec un devis précis et transparent.
Aujourd'hui, on accélère vers l'international pour repousser encore les limites de l'expérience auto.
Prêt.e à faire bouger les lignes avec nous ?
On a hâte de te rencontrer
Descriptif du stage : Nous renforçons notre pôle Inside Sales
Le rôle est hyper central dans la croissance de Vroomly car tu seras en charge de la conversion des leads B2C .
Les automobilistes prennent RDV sur notre solution B2C  avec les garagistes, soit directement sur notre site internet, soit appellent nos équipes, et c'est là que tu interviens
Tu les conseilles et les guide vers le meilleur garage correspondant à leur besoin .
Notre business model  reposant sur une commission sur les RDV réalisés par les garages, ton rôle est donc crucial pour que nous continuions sur notre belle croissance Tes missions : 0 prospection : tu traites et transformes uniquement des leads entrants.
Définir et comprendre  le besoin des automobilistes (ex: changer un pneu, réparer la carrosserie, remplacer la batterie…).
Pas de panique, tu seras formé(e) à la mécanique
Les orienter vers le meilleur garage, et faire en sorte qu'ils réservent afin de closer le rendez-vous .
Apporter un regard neuf et être force de proposition sur les enjeux de l'équipe, avec encore de nombreuses initiatives à mettre en place
Tes enjeux seront : Maximiser ton taux de conversion Minimiser ton taux d'annulation  Gérer un important volume d'appels entrants Renvoyer une excellente image de Vroomly à nos clients Tu es notre pépite si :  Tu as une vraie niaque et intelligence commerciale Tu prends à coeur de renvoyer une excellente image de ta boîte : tu es dynamique, tu sais sourire au téléphone et tu fais preuve d'écoute active Tu as envie d'exercer un métier qui mêle conseil & vente Evidemment, avec notre croissance, il y a un volume de calls important à traiter (et bien traiter
), tu sais donc t'organiser avec efficacité Tu as un excellent relationnel , et tu sais créer du lien rapidement
Durée du stage : 6 mois Gratification : 1000 euros brut mensuel.
Process de recrutement :  Appel de présentation avec Raphaël   (Talent Acquisition Specialist)  Échange de fit et de mise en situation avec Fabien (Manager Inside Sales) Champagne
Hey
Tu te demandes toujours pourquoi Vroomly est la meilleure boîte du monde ?
Une vraie culture d'entreprise avec l'humain comme préoccupation #1 Proximité : on reste toujours bienveillants, simples, accessibles et francs en toutes circonstances.
Transparence : par exemple, nous avons une grille des salaires transparente, où chaque membre de la Vroomteam a accès à l'ensemble des niveaux de salaires (co-fondateurs y compris) Benefits : pass navigo, achat de livres illimité (oui, tu as bien lu
), Tickets Restaurant, five.
Vie d'équipe : une Vroomnight tous les mois (3 personnes de la team choisissent une activité à laquelle toute la Vroomteam participe) & nous partons en offsite 1 fois par an Une vraie progression dans ta carrière Un onboarding préparé aux petits oignons : présentation de chaque équipe, des "vis ma vie", et de la formation sur ton métier pour te donner les clefs du succès dès le début
Un management connu & reconnu pour son expertise (note de 4,4/5 obtenue lors de notre dernier baromètre interne anonyme pour te donner un indice du niveau de satisfaction de nos équipes )
Un suivi régulier pour t'accompagner dans ta montée en compétences : Tu auras un point toutes les semaines avec ton Team Lead pour qu'il t'accompagne sur les sujets opérationnels, et tous les 3 mois pour te donner une ligne directrice, définir tes objectifs et t'apporter de la vision pour le prochain trimestre Des objectifs clairs transparents et atteignables Une de nos valeurs est l'expertise : On attend donc de toi de te former en permanence, de transmettre tes savoirs, et en échange on s'engage également à te faire progresser : formation à la mécanique (e-learning + 2 jours en atelier), plan de formation propre à ton métier, et surtout des équipes composées d'experts qui auront plaisir à te faire progresser.

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