Sales Support Engineer
3 semanas atrás
This job will provide you with an opportunity to further your career alongside some of the best and most passionate technology experts from around the world in a leading company within the test, measurement and data analytics industry. You will be a strong contributor collaborating closely with colleagues from various business functions.
At HBK, we live up to our three values: Be True, Own It and Aim High. We believe in absolute integrity – it's how we win for stakeholders, the environment and each other. We believe in teamwork and keeping our promises – to ourselves and others. Finally, we believe in being bold and positive. This is how we perform at our best and achieve greater success.
The position The Sales Support Engineer position is open at HBK FiberSensing in Maia, Portugal, a HBK company specialized in the development and production of advanced monitoring systems based on optical Fiber Bragg Grating technology. HBK FiberSensing provides integrated solutions and world-leading expertise on Fiber Optic Sensing, with special focus on structural health monitoring.
We are looking for a technology-driven sales professional who can develop technical/commercial relationships with our clients worldwide by collaborating closely with HBK local offices. You will be joining a highly motivated sales support team in a dynamic and exciting workspace. We believe in teamwork, and we encourage each other to have open discussions and take ownership of our work. The role is based in our HBK FiberSensing office and allows freedom under responsibility to structure and plan your daily work. This role can be hybrid remote or onsite.
Primary responsibilities As Sales Support Engineer, your main areas of responsibility will be:
Provide technical support to sales teams and customers
Ensure quick and clear communication on pre-sales and after-sales inquiries
Provide technical integrated solutions to our colleagues and to our customers
Build complete integrated solutions according to customer specifications (HW+SW)
Support the preparation of complex technical sales proposals
Contribute to the preparation of technical documentation
Provide training and support to customers and internal teams
Supervise complex customer projects (internal project management)
Stay up-to-date with emerging trends and technologies
Travel activity around 10-20 days per year is expected
Master's degree in Mechanical/Electronics Engineering or similar
Good technical skills in system integration and basic programming
Some experience from a similar role is highly desired
Knowledge on Instrumentation and Fiber Optic Sensing is a plus
Fluent in English both written and spoken
Personal skills Ability to work independently and in teams with colleagues from various business functions and locations
Strong technical commercial mindset and customer focus
Good communication, negotiation, and interpersonal skills
Excellent problem-solving skills
Positive attitude towards challenges and difficulties
Willing and able to travel for customer visits occasionally
Join Our Community Search open positions that match your skills and interest. We look for passionate, curious, creative and solution-driven team players
We invite you to share your details with us today We will be in touch to discuss potential opportunities with you.
About Us One Company – HBK Hottinger Brüel & Kjaer (HBK) is a global leader in the fields of sensors, data acquisition, analytics and collaboration for various R&D, production and in-operation applications.Until the end of July 2020, the companies were known as Hottinger Baldwin Messtechnik GmbH (HBM) and Brüel & Kjær Sound & Vibration Measurement A/S respectively. HBK is a subsidiary of Spectris plc and employs around 3000 people worldwide. Our product eco system covers all layers from sensors, electronics, to software and collaboration. Our customers range from end users of the entire tool chain focusing on analytics and results in virtual testing, physical testing, and monitoring, to our OEM and system integrator partners and customers integrating our products into their own offering and solution. The product portfolio is as versatile and varied as our customer base covering many industries. We have engineering and production facilities in Germany, Denmark, UK, Portugal, USA and China and are represented in over 80 countries worldwide. We are proud to be one of the top three suppliers worldwide in our market segments served, thanks to our high-quality products and the commitment of our employees.
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