Crm Specialist

Há 1 mês


Lisboa, Portugal Modelo Continente Hipermercados, S.A Tempo inteiro

Somos uma empresa de todos e para todos. Criamos valor com o contributo de todos, inovamos a cada passo e lideramos de forma próxima, atentos às qualidades e necessidades de cada um. Tudo o que somos, conseguimos juntos. E não há nada mais inspirador do que isso. #BETTERTOGETHER #BETTERWITHYOU Estamos à procura de um CRM SPECIALIST para a nossa equipa de Customer Experience do pelouro Health, Wellness & Beauty, em Carnaxide, e acreditamos que seremos #betterwithyou.
De uma coisa podes ter a certeza, diversidade de responsabilidades e desafios é algo que não vai faltar O teu dia a dia será preenchido por:
Colaboração na definição de plano de engagement a Clientes ao longo do seu ciclo de vida;Criação e lançamento de campanhas diretas a clientes (sms e e-mail);Implementação de jornadas de comunicação em ferramenta de marketing automation (Salesforce Marketing Cloud);Proposta de novas dinâmicas de comunicação;Gestão de orçamento de comunicações;Monitorização e análise de resultados de comunicações;Trabalhar com equipas multidisciplinares: marketing, comercial, e-commerce, design, entre outros.Requisitos: Background em Gestão, Marketing ou Comunicação;1 a 3 anos de experiência em funções similares;Conhecimento de ferramentas de Marketing Automation (conhecimento em Salesforce Marketing Cloud é uma mais-valia);Capacidade de análise e interpretação de performance de campanhas;Capacidade de organização e gosto por orquestrar processos com múltiplas equipas;Capacidade analítica;Rigor e atenção ao detalhe;Orientação para o processo;Capacidade de gestão de tempo e prioridades.Ficamos à espera do teu CV Seremos #Bettertogether
Compromisso de D&I MC:
Trabalhamos para criar um ambiente de trabalho assente na riqueza de perfis e com foco na singularidade, garantindo que todos se sentem respeitados, valorizados pelas suas competências e têm confiança na organização.

#J-18808-Ljbffr


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